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iinet Review

Posted: October 21, 2015 - 1:47:28 PM

Posts: 1
Joined: October 20, 2015

Plan Name: ADSL2+ Home-2
Broadband Type: ADSL2+
Monthly Cost: $100
Activation Time: 19 days

Speed: 5%
Reliability 20%
Tech Support: 50%
Presales Info: 5%
Features: 20%
Value: 5%
Overall: 18%

Pros: Quota-free Netflix
Cons: Speed to slow for Netflix, took forever to connect and after multiple dropouts and speeds of 2 - 3 mbps, had to cancel and still charged contract break fees

Awful. 3 weeks to activate the service, when their competitors eventually had a better service up and running in 3 DAYS. Speeds were quoted at (moderate) 10000kbps - the highest we got (off-peak time) on an 'ADSL2+' package was 4000kb, which is crap even for ADSL1. To add insult to injury, when we finally had no choice but to switch providers we were still slugged with contract break fees. AVOID at all costs. UGH.