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TPG Review

Posted: February 20, 2016 - 3:04:41 AM

Posts: 1
Joined: February 19, 2016

Plan Name: ndb
Broadband Type: ADSL2+
Monthly Cost: $80
Activation Time: never did

Speed: 5%
Reliability 5%
Tech Support: 5%
Presales Info: 5%
Features: 5%
Value: 5%
Overall: 5%

Pros: Have no positives
Cons: No connection

Payed in full for service. took the day off work like they asked, so that the service could be connected. Nobody came. I rang TPG to see why, only to be told it had been connected by the tech and it would be activated in 48hrs. 48hrs later no internet. I phoned again to be told by a different rep that nobody had come out and connected and I would have to take another day off work for installation. I cancelled and got out there and then.