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iinet Review

Posted: February 24, 2016 - 9:20:00 AM

Posts: 1
Joined: February 23, 2016

Plan Name: Naked Adsl
Broadband Type: ADSL2+
Monthly Cost: $70
Activation Time: 30+

Speed: 50%
Reliability 50%
Tech Support: 50%
Presales Info: 50%
Features: 50%
Value: 5%
Overall: 43%

Pros: connection is reasonable
Cons: worst customer service

took over 50 phone conversations with iinet to establish coonection. Numerous times they have failed to honour agreements made over the phone resulting in unnecessary call backs. After all this I have been charged unexplained 'fees' and 'telephony'. More waisted time to resolve. I would never use iinet again!