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iinet

iinet Review
 
 

Rogerschris
Posted: February 24, 2016 - 9:20:00 AM

Posts: 1
Joined: February 23, 2016

Plan Name: Naked Adsl
Broadband Type: ADSL2+
Monthly Cost: $70
Activation Time: 30+

Speed: 50%
Reliability 50%
Tech Support: 50%
Presales Info: 50%
Features: 50%
Value: 5%
Overall: 43%

Pros: connection is reasonable
Cons: worst customer service

Comments:
took over 50 phone conversations with iinet to establish coonection. Numerous times they have failed to honour agreements made over the phone resulting in unnecessary call backs. After all this I have been charged unexplained 'fees' and 'telephony'. More waisted time to resolve. I would never use iinet again!