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TPG Review

Posted: August 5, 2016 - 12:34:25 AM

Posts: 1
Joined: August 4, 2016

Plan Name: NBN
Broadband Type: ADSL2+
Monthly Cost: $59
Activation Time: 20 working days

Speed: 50%
Reliability 50%
Tech Support: 15%
Presales Info: 15%
Features: 15%
Value: 15%
Overall: 27%

Pros: there is nothing
Cons: there is everything

Ridiculous Service. I don't know whether they understand English. Its better to mail them. because the call center guys are totally useless. Waste of time. I was out internet for 1 month because of their mistake. Now when I raised a cancellation request on a particular date due to movement, they had done it earlier. now again i'm out of internet. As usual the customer service is useless when i asked them to reconnect because of their mistake.