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TPG Review

Posted: August 17, 2016 - 10:49:49 AM

Posts: 1
Joined: August 16, 2016

Plan Name: ADSL 2 line rental
Broadband Type: ADSL2
Monthly Cost: $60
Activation Time: 15 days

Speed: 5%
Reliability 5%
Tech Support: 5%
Presales Info: 5%
Features: 5%
Value: 5%
Overall: 5%

Pros: Haha really?
Cons: Im not sure i have enough space to fit all the negatives in...

Ok people, if you do one thing in this life time, DO NOT sign up for an account with TPG. Im serious. I disregarded these reviews and it has come back to bite me in the ass monumentally.

Check it - I live in Surry Hills, not the bush. They came and installed my ADSL. It didnt work. They tested my line and it was fine. I told them i wanted to cancel the service as I could not access their network at all which defeats the point of paying them for the internet. They told me I had to pay not only for the installation service, but also an early cancellation fee. Total $408 for one weeks worth of internet that never actually worked. Plus two half days off work to let these thieving bastards into my house.

Unless you want to pay four hundred bucks to sit on hold to the TPG call centre for 3 hours and not actually be able to access their network, give these guys a miss!