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iinet Review

Tech advisor
Posted: October 12, 2016 - 11:59:03 PM

Posts: 1
Joined: October 12, 2016

Plan Name: ???
Broadband Type: ADSL
Monthly Cost: $70
Activation Time: 4 weeks

Speed: 25%
Reliability 30%
Tech Support: 5%
Presales Info: 50%
Features: 50%
Value: 10%
Overall: 28%

Pros: ???
Cons: plenty

Our internet runs slow & drops out a lot. Several half hour calls to iinet have not helped this. the last one gave me the option of staying with the poor quality service or choosing a slower "stable"speed that may not drop out (???). In other words they cannot provide a proper normal speed service. When asked why they wouldn't send a technician out to check the faults in the line they said it would cost too much. This company is hopeless.