Member Login

WIN a $100 Voucher


Dodo Review

Posted: October 21, 2016 - 10:52:47 AM

Posts: 1
Joined: October 20, 2016

Plan Name: Unlimited
Broadband Type: ADSL
Monthly Cost: $70
Activation Time: 5 days

Speed: 45%
Reliability 45%
Tech Support: 5%
Presales Info: 5%
Features: 5%
Value: 5%
Overall: 18%

Pros: It looks cheap on paper
Cons: Pathological liars and the closest thing I've seen to brain damaged chimps running a successful business.

They'll say literally anything and offer absurd discounts to sign; but then you'll see the contract sent out with the wrong price, and additional charges for things you'd explicitly clarified and asked about (line rental).

Don't expect to just say you're not accepting their terms and going with another provider though. They'll call you for weeks, multiple times per day even when you answer and say you're not interested. If you explain why you're not touching their garbage and went with another provider they'll ask if the lines connected yet to keep trying to sell you on their dumpster fire of a service.

Finally snapped and started calling back and the second option on their IVR is the do not call register, and their own internal DNC register. I've never come across a company that was so blatant in its harassment that they offer the do not call register as the SECOND OPTION in the menu.

Seriously, pay the extra $10 and go with a decent provider, even TPG is less terrible than whatever Dodo is.