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iinet

iinet Review
 
 

Theharry
Posted: October 31, 2016 - 9:50:34 AM

Posts: 1
Joined: October 30, 2016

Plan Name: ADSL2+
Broadband Type: ADSL2+
Monthly Cost: $90
Activation Time: n/a

Speed: 20%
Reliability 30%
Tech Support: 50%
Presales Info: 25%
Features: 25%
Value: 25%
Overall: 29%

Pros: Prompt replies to enquiries
Cons: Now all support is from overseas. Continually poor connection speeds and drop outs. A real issue with children doing their 11/12 exams

Comments:
Used to be a great company until bought out by TPG. Service is now very hit and miss and moved offshore.
We will never get the NBN. We live 12kms from the city centre and are not even on the 4 year plan list. Our suburb is an internet blackspot. There has never been an upgrade to our system and the number of access points in the suburb is set, no matter how many new homes are built. This is a Telstra issue however.