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iinet Review

Posted: January 12, 2017 - 10:36:54 AM

Posts: 1
Joined: January 11, 2017

Plan Name: Home 3 turbo
Broadband Type: ADSL2
Monthly Cost: $110
Activation Time: not sure

Speed: 30%
Reliability 50%
Tech Support: 5%
Presales Info: 50%
Features: 20%
Value: 5%
Overall: 27%

Pros: None
Cons: They lie and each service consultant gives a different answer

They have a so called "free zone". but it BS... they charge you for it most of the time. I even tested the theory. I unplugged everything and only put Netflix on for 2 hours. then the next day I logged into my account to see I was charged over 2GB. I brought this to their attention. But just got BS answers from every consultant. I was spending $20 to $60 extra per month for extra data packs. Plus home phone has never worked here for 18 months. I am on the phone to disconnect now and move to Optus.