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Spintel Review

Posted: March 16, 2017 - 5:33:38 PM

Posts: 1
Joined: March 16, 2017

Plan Name: urban L
Broadband Type: ADSL2+
Monthly Cost: $55
Activation Time: 21 days

Speed: 25%
Reliability 25%
Tech Support: 5%
Presales Info: 30%
Features: 20%
Value: 5%
Overall: 18%

Pros: sometimes the internet works
Cons: fees applied for works not authorised, see comments below

The WORST company to have to deal with, slow net speed, unprofessional customer service and they will charge you extra ANY way they can. Over 18 months i have spent hours on the phone and still the speed of internet is rubbish, still my account is in my divorced name as they want to charge me $$ to change it as its ownership transferal, and currently i am disputing a technician bill where i rang to "not authorize" the visit on Australia Day as we weren't home, yet the tech was sent, i "was not in attendance" and still they want to charge me $150. i have called spintel 5x and the unpaid bill is still threatening to disconnect my internet. save yourself the hassle as this cheap option is not going to make you happy.