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Spintel

Spintel Review
 
 

Bianca84
Posted: March 16, 2017 - 5:33:38 PM

Posts: 1
Joined: March 16, 2017

Plan Name: urban L
Broadband Type: ADSL2+
Monthly Cost: $55
Activation Time: 21 days

Speed: 25%
Reliability 25%
Tech Support: 5%
Presales Info: 30%
Features: 20%
Value: 5%
Overall: 18%

Pros: sometimes the internet works
Cons: fees applied for works not authorised, see comments below

Comments:
The WORST company to have to deal with, slow net speed, unprofessional customer service and they will charge you extra ANY way they can. Over 18 months i have spent hours on the phone and still the speed of internet is rubbish, still my account is in my divorced name as they want to charge me $$ to change it as its ownership transferal, and currently i am disputing a technician bill where i rang to "not authorize" the visit on Australia Day as we weren't home, yet the tech was sent, i "was not in attendance" and still they want to charge me $150. i have called spintel 5x and the unpaid bill is still threatening to disconnect my internet. save yourself the hassle as this cheap option is not going to make you happy.