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TPG Review

Posted: May 15, 2017 - 5:02:11 PM

Posts: 1
Joined: May 15, 2017

Plan Name: Don't know, don't care anymore
Broadband Type: ADSL
Monthly Cost: $90
Activation Time: 7 days

Speed: 5%
Reliability 10%
Tech Support: 20%
Presales Info: 30%
Features: 5%
Value: 15%
Overall: 14%

Pros: Nothing positive comes from being with TPG except for unlimited data bundles.
Cons: Takes your money fast, extremely poor customer service, the list goes on.

Honestly if you want to be ripped off, they're the best in the market for that. Service is unreliable, constant drop outs, constantly being reassured that my service would be fixed. I lost count of how many technicians they sent down to fix the issue (which never got fixed) and customer service representatives sounds bored and very unwilling to help solve your enquiries. Please do yourself a favour and avoid TPG - spend your money on a company with better reviews and service.