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Dodo Review

Posted: June 30, 2017 - 6:21:51 PM

Posts: 1
Joined: June 30, 2017

Plan Name: unsure
Broadband Type: ADSL
Monthly Cost: $67
Activation Time: 7 days

Speed: 5%
Reliability 5%
Tech Support: 75%
Presales Info: 5%
Features: 5%
Value: 50%
Overall: 24%

Pros: Customer service reps are great
Cons: Internet service is a joke

I currently have an ADSL connection with Dodo, was told we would get up to 12MBPS, but we were lucky to get 5 these days. I haven't had internet for almost a week, after trying everything possible multiple times, tech rep decided i needed a new modem. Got the new one delivered a few days ago, and my internet is still dropping out. Sent an email requesting manager to email me back to negotiate compensation details. Manager that called me back today was rude as all hell and tried to make their $20 credit seem fantastic. I was told our connection would be bang on and we would be able to play games online, stream, download, do business related stuff and have it happening with multiple devices connected. LIES!