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TPG Review

Posted: September 20, 2018 - 1:39:01 PM

Posts: 1
Joined: September 19, 2018

Plan Name: adsl2+
Broadband Type: ADSL2+
Monthly Cost: $80
Activation Time: 16 days

Speed: 5%
Reliability 5%
Tech Support: 5%
Presales Info: 5%
Features: 5%
Value: 5%
Overall: 5%

Pros: none, worst ever
Cons: worst customer service worst speed not reliable at all

Absolutely pain to deal with, very rude customer service!! You will spend hours on the phone just to solve one small problem they will transfer you back and forth totally a joke! I quit with them because they didn't lodge my application properly and charge extra to reconnect the service! Internet speed is slow ADSL2+ at 4-5mbps compare to other company's similar level of plan my neighbor(units are similar designed too) has at 13mbps. What a rip off!! Now I got to get my two month of usage fee back from them because their mistake to charge me while I have been overseas. DON NOT SIGN UP WITH THEM OR YOU WILL REGRET 100%´╝îPLENTY OTHER BETTE COMPANIES OUT THERE.