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TPG Review

Posted: April 27, 2019 - 9:16:04 PM

Posts: 1
Joined: April 27, 2019

Plan Name: Laura-Lee Bowers
Broadband Type: NBN
Monthly Cost: $99
Activation Time: Not activated yet

Speed: 50%
Reliability 5%
Tech Support: 5%
Presales Info: 5%
Features: 5%
Value: 5%
Overall: 13%

Pros: None
Cons: They are crooks

Absolutely the WORST company. We were charged $100 when we were inelligible for an appointment to even be made . We were assured literally 5 times over the phone when we signed up that we had a 5 day Grace period where we would receive a full refund if we cancelled. We couldn't even make the appointment! We cancelled 2 days after. They have been giving us the run around for 2 weeks. No refund has been issued, we've sent at least 8 emails and called 4 times. They are the absolute WORST company I've EVER dealt with.