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iinet Review

Posted: July 26, 2010 - 12:37:37 PM

Posts: 1
Joined: July 25, 2010

Plan Name: Naked DSL Home1
Broadband Type: ADSL
Monthly Cost: $50
Activation Time: 21 days

Speed: 5%
Reliability 5%
Tech Support: 5%
Presales Info: 5%
Features: 5%
Value: 5%
Overall: 5%

Pros: none
Cons: expensive, ripp you off, send wrong router, bad connection, bad contact, no support, never calls back.

the first router I received after a long wait for the connection was broken. I got the wrong replacement after another wait of 3 weeks. So I had to wait again for the second shipping. After nearly 2 Month I was online. Since then I am calling them about once per wekk because something is not working, or they try to (over and over again) book money for the wrongly send router from my account. Every time I have to give them the prove that the router has been send. Over and over again.
Do not go to them! Save your tme and nerves, there are many better options....