Internode vs Exetel - Which is the best broadband internet provider?

Internode and Exetel are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Internode and Exetel internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 12 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Internode Exetel
About Internode broadband NBN, wireless and adsl internet reviews and plan comparisons
Internode was founded in 1991 and is now owned by TPG.
Exetel broadband NBN, wireless and adsl internet reviews and plan comparisons
Exetel has been around since the early 1990s and has continued to grow into one of Australia's largest independent broadband companies. It's still a family owned business and has over 240,000 customers in Australia.
Overall Rating 4.8
Internode has a overall rating of 4.8 out of 5 based on 5 reviews over the last 12 months.
Internode is an excellent broadband internet provider according to reviews submitted to this site.
3.8
Exetel has an overall rating of 3.8 out of 5 based on 8 reviews over the last 12 months.
Exetel is a good broadband internet provider according to reviews submitted to this site.
Recommended 100% of people who have written reviews on this site would recommend Internode to their friends as a broadband internet provider. 88% of people who have written reviews on this site would recommend Exetel to their friends as a broadband internet provider.
Reliability 4.2
Internode's reliability is rated as very good by users who have submitted reviews to this site. Internode has an overall rating of 4.2 out of 5 for reliability.
3.9
Exetel's reliability is rated as good by users who have submitted reviews to this site. Exetel has an overall rating of 3.9 out of 5 for reliability.
Customer Service 5
Internode's customer service is rated as excellent by users who have submitted reviews to this site. Internode has an overall rating of 5 out of 5 for customer service.
4
Exetel's customer service is rated as very good by users who have submitted reviews to this site. Exetel has an overall rating of 4 out of 5 for customer service.
Value for Money 4.8
Internode is rated as excellent for value for money by users who have submitted reviews to this site. Internode has an overall rating of 4.8 out of 5 for value for money.
3.9
Exetel is rated as good for value for money by users who have submitted reviews to this site. Exetel has an overall rating of 3.9 out of 5 for value for money.
Technical Support 5
Internode's technical support is rated as excellent by users who have submitted reviews to this site. Internode has an overall rating of 5 out of 5 for technical support.
3.5
Exetel's technical support is rated as good by users who have submitted reviews to this site. Exetel has an overall rating of 3.5 out of 5 for technical support.
Australian based technical support No, Internode uses a mix of Australian based and overseas call centres for technical support. No, Exetel uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location Internode uses call centres based in Australia and South Africa. Exetel uses call centres based in Australia and Sri Lanka.
Services Offered Internode offers a range of broadband and internet related services including internet plans. Exetel offers a range of broadband and internet related services including NBN and 5G internet plans.
Cost of 25Mbps NBN Plan with unlimited data Internode - NBN25: 25Mbps, unlimited data for $69.99 per month.
Exetel - Everyday: 25Mbps, unlimited data for $59.95 per month.
Cost of 50Mbps NBN Plan with unlimited data Internode - NBN50: 50Mbps, unlimited data for $79.99 per month.
Exetel - Extra Value: 50Mbps, unlimited data for $69.95 per month.
Cost of wireless broadband plan Internode - 5G Home Broadband Plus (5G): 50Mbps, unlimited data for $59.99 per month.
Contact Details Internode's phone number is: 13 66 33 and website is: internode.on.net Exetel's phone number is: 13 39 38 and website is: exetel.com.au
Read Reviews Read reviews of Internode. Read reviews of Exetel.

Internode and Exetel NBN25 plans (25Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Exetel broadband NBN reviews Exetel Everyday
(NBN)
(Month by month)
$59.95
$49.95 for first 0 months
$59.95 25 Mb/s Unlim
Internode broadband NBN reviews Internode NBN25
(NBN)
(Month by month)
$69.99 $69.99 25 Mb/s Unlim
Internode broadband NBN reviews Internode NBN25
(NBN)
(Month by month)
$79.99 $79.99 20.1 Mb/s Unlim

Internode and Exetel NBN50 plans (50Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Exetel broadband NBN reviews Exetel Extra Value
(NBN)
(Month by month)
$69.95
$53.95 for first 6 months
$65.95 50 Mb/s Unlim
Internode broadband NBN reviews Internode NBN50
(NBN)
(Month by month)
$79.99
$59.99 for first 6 months
$74.99 50 Mb/s Unlim
Internode broadband NBN reviews Internode NBN50
(NBN)
(Month by month)
$89.99 $89.99 47 Mb/s Unlim

Internode and Exetel Ultrafast plans (>100Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Exetel broadband NBN reviews Exetel Family
(NBN)
(Month by month)
$84.95
$68.95 for first 6 months
$80.95 100 Mb/s Unlim
Exetel broadband NBN reviews Exetel Power home
(NBN)
(Month by month)
$94.95
$77.95 for first 6 months
$90.7 100 Mb/s Unlim
Internode broadband NBN reviews Internode NBN100
(NBN)
(Month by month)
$99.99
$89.99 for first 12 months
$94.99 90 Mb/s Unlim
Exetel broadband NBN reviews Exetel Superfast
(NBN)
(Month by month)
$119.95
$99.95 for first 6 months
$114.95 250 Mb/s Unlim
Exetel broadband NBN reviews Exetel Lightspeed
(NBN)
(Month by month)
$139.95
$119.95 for first 6 months
$134.95 500 Mb/s Unlim

Summary of Internode and Exetel comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Internode rates higher overall than Exetel does.
  • Recommended: Internode is more highly recommended than Exetel.
  • Reliability: Internode rates higher for reliability than Exetel does.
  • Customer Service: Internode rates higher for customer service than Exetel does.
  • Value for Money: Internode rates higher for value for money than Exetel does.
  • Technical Support: Internode rates higher for technical support than Exetel does.

How to decide between Internode and Exetel? - next steps

  • Read reviews of Internode and Exetel to see what people think of these companies
  • Read our detailed information on Internode and Exetel to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Internode and Exetel
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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