Exetel has been around since the early 1990s and has continued to grow into one of Australia's largest independent broadband companies. It's still a family owned business and has over 240,000 customer
s in Australia.
read more...Name | Download Speed | Data | Cost | Favourite |
---|---|---|---|---|
Basic | 12 Mbps | Unlimited | $59.95 per month
$49.95 for first 6 months |
|
Everyday | 25 Mbps | Unlimited | $59.95 per month
$49.95 for first 0 months |
|
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Exetel NBN broadband is an excellent choice for anyone looking for reliable and affordable internet service. The company offers a range of NBN plans with fast speeds, unlimited data, and no lock-in contracts. Overall, I would highly recommend Exetel to anyone looking for a great NBN broadband provider, as I haven't encountered any problems with them!
Recommend to a friend : yes
Exetel do not communicate with customers prior to changes being made. They expect that everyone knows how Exetel internal systems work so customers should be aware of things that the average person just doesn't know. For example, when changing from FTTN to FTTP I was expected to know that I had to have an NBN box installed inside on my lounge room wall, that I had to move the modem from my current location of my kitchen to the new box in the lounge room, and that I needed to connect the modem to the new NBN box with a yellow cable instead and of the existing grey cable. Had I known any of these things then I could have been prepared and have the new cable ready. But now I'm left without a service until I run new security camera cables from my kitchen to the lounge room and until I can find the necessary yellow cable. Really disappointed that once again I'm left in the dark until after changes are made. They also sent me a text with a new email address and password - I have no idea what I'm supposed to do with this info?? Do I use it to log into something?? If so, then what?? I have no idea and of course I got no explanation from Exetel. For a telecommunications company they suck at communication!! This has been one of many instances where Exetel haven't communicated with me so as soon as I can afford to change to someone else I will be changing.
Recommend to a friend : no
Have been with Exetel for 15 years and found them to be a reliable service provider.
Recommend to a friend : yes
The cables going to my house are only able to pull a maximum of 87Mbps (10.8MB/s) shared between upload and download, as opposed to the 120 required by my plan - If I'm uploading while downloading, it's practically capped at 67/20 which is notably lower than advertised - Telstra was actually able to catch this, but I didn't see it on *any* other provider so I incorrectly assumed Telstra was being inaccurate.
Was painless enough to set up on my iiNet-provided technicolor router, I was up and running by the evening -- Only delayed because I didn't see the second email with the service password for a few hours, as I assumed I had to use my account password for it.
I didn't need techsupport, so I'm just leaving that at a "neutral" 3 stars as I was required to vote.
Recommend to a friend : yes
Connection occasionally drops oit which is frustrating when in work meetings or trying to stream a movie. But generally its good service.
Recommend to a friend : yes
It does the job. Price is reasonable, and cheaper 6 month sign up period is nice.
Recommend to a friend : yes
Great fast connection and service but it seems to drop out and freeze when it rains. Can also happen any days but more so in winter. Good value for cost of plan.
Recommend to a friend : yes
Positives: Value for Money with $10 extra on unlimited international calls for some countries for voip phones
Negatives: No 4G backup when NBN connection fails
Recommend to a friend : yes
Tried contacting with connectivity issues and had difficulties contacting tech support. Connection can be hit and miss sometimes, but is generally pretty good. It's fairly well priced for what you get.
Recommend to a friend : yes
Paying only $50 a month for speeds that beat my friends' is excellent. I've not had any problems with the connection other than when another technician accidentally disconnected me, resulting in me being left out-of-pocket to get Exetel to reconnect me again. Tech support is about average in my experience, and I don't think they were local. No real problems in two years of service.
Recommend to a friend : yes