Dodo vs Superloop - Which is the best NBN internet provider?
Dodo and Superloop offer quite different propositions for Australian internet users. Dodo typically comes in cheaper, aiming for budget conscious customers who want a basic, reliable connection. Superloop, on the other hand, often gets praised in reviews for its consistent high speeds and quick activation, though some customers report price increases and slower technical support.
NBN plans from $72.00/mth · Partner
Dodo and Superloop are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Dodo and Superloop internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Dodo | Superloop |
|---|---|---|
| About |
 |
 Partner |
| Dodo has been around for 10+ years and offers a wide variety of internet services. | Superloop provides internet services in Australia, Singapore, Hong Kong, Pacific Islands & the USA. In Australia they operate their own fixed fibre and fired wireless networks. | |
| Go to Dodo | Go to Superloop | |
| Overall Rating |
3.5
Dodo has a overall rating of 3.5 out of 5 based on 7 reviews. Dodo is a good broadband internet provider according to our users. |
4.3
Superloop has an overall rating of 4.3 out of 5 based on 13 reviews. Superloop is a very good broadband internet provider according to our users. |
| Recommended | 86% of people who have written reviews on this site would recommend Dodo to their friends as a broadband internet provider. | 85% of people who have written reviews on this site would recommend Superloop to their friends as a broadband internet provider. |
| Reliability |
3.4 Dodo's reliability is rated as ok by our users. Dodo has an overall rating of 3.4 out of 5 for reliability. |
4.5 Superloop's reliability is rated as excellent by our users. Superloop has an overall rating of 4.5 out of 5 for reliability. |
| Customer Service |
3.4 Dodo's customer service is rated as ok by our users. Dodo has an overall rating of 3.4 out of 5 for customer service. |
4.2 Superloop's customer service is rated as very good by our users. Superloop has an overall rating of 4.2 out of 5 for customer service. |
| Value for Money |
3.6 Dodo is rated as good for value for money by our users. Dodo has an overall rating of 3.6 out of 5 for value for money. |
4 Superloop is rated as very good for value for money by our users. Superloop has an overall rating of 4 out of 5 for value for money. |
| Technical Support |
3.6 Dodo's technical support is rated as good by our users. Dodo has an overall rating of 3.6 out of 5 for technical support. |
4.5 Superloop's technical support is rated as excellent by our users. Superloop has an overall rating of 4.5 out of 5 for technical support. |
| Australian based technical support | No, Dodo uses a mix of Australian based and overseas call centres for technical support. | Yes, Superloop does have Australian based technical support. |
| Call Centre Location | Dodo uses call centres based in Overseas. | Superloop uses call centres based in Australia. |
| Services Offered | Dodo offers a range of broadband and internet related services including NBN and 4G internet plans. | Superloop offers a range of broadband and internet related services including NBN internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Dodo - nbn25: 25Mbps, unlimited data for $71.99 per month. |
Superloop - Everyday: 25Mbps, unlimited data for $72 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Dodo - nbn50: 50Mbps, unlimited data for $85.99 per month. |
Superloop - Fixed Wireless Plus: 50Mbps, unlimited data for $75 per month. Superloop - Extra Value: 50Mbps, unlimited data for $85 per month. |
| Cost of wireless broadband plan | ||
| Contact Details |
Dodo's phone number is: 13 36 36 and website is: dodo.com.au |
Superloop's phone number is: 1800 10 12 10 and website is: superloop.com |
| Read Reviews | Read reviews of Dodo. | Read reviews of Superloop. |
| Go to Dodo | Go to Superloop |
Dodo and Superloop NBN25 plans (25Mbps download speed)
|
nbn25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$71.99/mth
$41.99 for first 6 months |
Go to site |
|
Everyday
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$72/mth
$45 for first 6 months |
Go to site |
Dodo and Superloop NBN50 plans (50Mbps download speed)
|
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Fixed Wireless Plus
NBN - Fixed Wireless
50 Mb/s
Unlimited data
|
$75/mth | Go to site |
|
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Extra Value
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$85/mth
$65 for first 6 months |
Go to site |
|
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nbn50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$85.99/mth
$55.99 for first 6 months |
Go to site |
Dodo and Superloop Ultrafast plans (>100Mbps download speed)
|
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Home Fast
NBN - Fixed Wireless
90 Mb/s
Unlimited data
|
$79/mth | Go to site |
|
|
Fixed Wireless Super Fast
NBN - Fixed Wireless
120 Mb/s
Unlimited data
|
$89/mth | Go to site |
|
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nbn500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$92.99/mth
$62.99 for first 6 months |
Go to site |
|
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nbn100
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$92.99/mth
$62.99 for first 6 months |
Go to site |
|
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Family Max
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$95/mth
$69 for first 6 months |
Go to site |
|
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nbn700
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$99.99/mth
$69.99 for first 6 months |
Go to site |
|
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Megaspeed
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$104/mth
$75 for first 6 months |
Go to site |
|
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Lightspeed
NBN - Fixed Line
860 Mb/s
860 GB
|
$109/mth
$79 for first 6 months |
Go to site |
|
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nbn840
NBN - Fixed Line
840 Mb/s
Unlimited data
|
$109.99/mth
$79.99 for first 6 months |
Go to site |
Summary of Dodo and Superloop comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Superloop rates higher overall than Dodo does.
- Recommended: Dodo and Superloop are recommended about the same.
- Reliability: Superloop rates higher for reliability than Dodo does.
- Customer Service: Superloop rates higher for customer service than Dodo does.
- Value for Money: Superloop rates higher for value for money than Dodo does.
- Technical Support: Superloop rates higher for technical support than Dodo does.
How to decide between Dodo and Superloop? - next steps
- Read reviews of Dodo and Superloop to see what people think of these companies
- Visit the website of each company and do some of your own research - Dodo and Superloop
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Dodo vs Superloop
Is Dodo better than Superloop?
On Oz Broadband Reviews Dodo rates 3.5 out of 5 from 7 reviews and Superloop rates 4.3 from 13 reviews. On individual metrics, Superloop wins on reliability (4.5 vs 3.4) and customer service (4.2 vs 3.4) and value for money (4.0 vs 3.6) and tech support (4.5 vs 3.6). Read the full reviews above to form your own view.
Which is cheaper for NBN50, Dodo or Superloop?
Dodo's cheapest NBN50 plan is the nbn50 at $55.99/month intro for 6 months, then $85.99/month. Superloop's cheapest NBN50 plan is the Extra Value at $65/month intro for 6 months, then $85/month.
Which has better customer service, Dodo or Superloop?
Superloop scores 4.2 out of 5 on customer service vs Dodo's 3.4, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Dodo's call centre is based overseas and Superloop's is based in Australia.
What plans do Dodo and Superloop offer?
Dodo offers 6 NBN plans. Superloop offers 8 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are Dodo and Superloop's call centres?
Dodo's customer support is based overseas. Superloop's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Dodo to Superloop (or Superloop to Dodo)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Dodo
It was nice to change to a provider who set up the equipment with FTTP as part of the package, the customer service technicians were friendly and fast…
Hardly any drop outs. Unlimited with sufficient speed for 3 moderate use household including gaming.
About Superloop
Network performance is consistent; during peak hours, the speeds remain close to what the plan states. Superloop offers great pricing and is an affordable…
A lot less hassle compared to telstra. Actually helpful.
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