Dodo Reviews

1. 14 February, 2025
2. Narraweena NSW
3. NBN - Residential
4. FTTP 100 fast
5. $89 per month
6. Activation : 1 week

A great savings to begin with if changing your service from another provider

easy set up from previous internet FTTC to FTTP

terrible waiting times to speak with customer service, online support is challenging to navigate

It was nice to change to a provider who set up the equipment with FTTP as part of the package, the customer service technicians were friendly and fast with their work. The connection has dropped out a few times, and I have had to give up on receiving assistance as the wait time for support has been over an hour on the phone.

Recommend to a friend : yes

1. 17 January, 2025
2. Mount Barker SA
3. NBN - Residential
4. Speed 50
5. $75 per month
6. Activation : < 1 week

Good value

Unlimited 50

Overseas Customer Service

Hardly any drop outs. Unlimited with sufficient speed for 3 moderate use household including gaming.

Recommend to a friend : yes

1. 31 March, 2023
2. Seaford VIC
3. NBN - Residential
4. NBN50
5. $54 per month
6. Activation : 1 week

Good value for money but not great customer service

Value for money

Customer service

Customer service interactions have been poor with long wait times and miscommunication. However, their pricing is the best on the market and is great value for mid range NBN plans.

Recommend to a friend : yes

1. 11 March, 2023
2. Collinsvale TAS
3. NBN - Residential
4. David
5. $75 per month
6. Activation : < 1 week

Customer service now terrible after 20 years with them

Must have a sense of humour to try mess me around a fourth time and expect me to fall for it.

Terrible customer service now, internet continues to drop out

Tech support is hopeless now. 1 real problem in over 20 years and they keep stuffing me around. Book nbn to check home setup, doesn't show book a second time for Wednesday only to call Tuesday, next day and say nbn can't find a fault and cancell the case.
Call to cancell they arrange another modem and nbn home visit for Monday only to call 2 days later and try to arrange another home visit further on saying no visit already booked, .asks to return a modem I received that day. I don't think I'm delivering your stock anywhere. Come collect it
Not fooling me for a forth time dodo.

Recommend to a friend : no

1. 9 March, 2023
2. Warnbro WA
3. NBN - Residential
4. Not sure
5. $85 per month
6. Activation : < 1 week

Its great and friendly

Understanding

Hard to understand the accent of some of the people that you talk with on phone

Dodo is a great company just if you need to talk with someone on the phone there is a communication barrier of the Asian or Indian people that talk on phone

Recommend to a friend : yes

1. 3 August, 2022
2. St Leonards NSW
3. NBN - Residential
4. 50 Mbps
5. $75 per month
6. Activation : 2 weeks

Cheaper than most other options, but not always stable

Cheaper monthly fee, easy to install

Customer Services waiting time is long online. Sometimes the connection isnt stable.

Especially at night, the connection isn't too stable. It might be difficult to hold stable virtual videos meetings where there are over 3-4 parties and you need to share screen. It is an occasional problem. It connects better on some devices other some others, not sure why.

Recommend to a friend : yes

1. 7 April, 2022
2. Lalor Park NSW
3. NBN - Residential
4. 50mps
5. $75 per month
6. Activation : 1 week

Good company

Easy to deal with

Prices are getting dearer

Dodo are good and direct but the pricing is a bit dear

Recommend to a friend : yes

1. 24 January, 2022
2. MCLAREN VALE SA
3. NBN - Residential
4. Chelsea Chamberlain
5. $75 per month
6. Activation : < 1 week

Mostly good

Value for money

I didnt like the upgraded modem I was supplied

I've been with Dodo for over 7 years, mostly good. I asked for an upgraded modem, however I though the replacement wasnt as good as the original supplied

Recommend to a friend : yes

1. 16 January, 2022
2. Firle SA
3. Wireless - Residential
4. Rebecca Burdon
5. $13 per month
6. Activation : 1 week

Setting up wifi at home

easy to set up modem, cheap rate month to month no fixed contract, the first 6 months at a reduced rate

Live msging would be useful, took a couple of days to get back to me via email

Overall would recommend

Recommend to a friend : yes

1. 15 January, 2022
2. PIMPAMA QLD
3. NBN - Residential
4. Combination plan
5. $85 per month
6. Activation : 1 week

Great company

Good broadband service

Nothing to complain about

Great company, great service. Would definitely recommend

Recommend to a friend : yes