Tangerine vs Dodo - Which is the best NBN internet provider?
Tangerine and Dodo both offer NBN, but they come from different angles; Tangerine is a pure play NBN provider often praised in reviews for its straightforward plans and solid performance. Dodo, on the other hand, is a bigger player, part of the Vocus group, and reviews often highlight its bundled energy deals and generally cheaper entry-level pricing as its main draw. Tangerine tends to suit those after a no-frills internet experience, while Dodo appeals to customers looking to save a few bucks by bundling services.
NBN plans from $69.90/mth · Partner
Tangerine and Dodo are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Tangerine and Dodo internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Tangerine | Dodo |
|---|---|---|
| About |
 Partner |
 |
| Tangerine Telecom is owned by two British brothers Andrew and Richard Branson. It was started in 2004 to provide better service and better prices to Australian consumers. | Dodo has been around for 10+ years and offers a wide variety of internet services. | |
| Go to Tangerine | Go to Dodo | |
| Overall Rating |
3.6
Tangerine has a overall rating of 3.6 out of 5 based on 5 reviews. Tangerine is a good broadband internet provider according to our users. |
3.5
Dodo has an overall rating of 3.5 out of 5 based on 7 reviews. Dodo is a good broadband internet provider according to our users. |
| Recommended | 60% of people who have written reviews on this site would recommend Tangerine to their friends as a broadband internet provider. | 86% of people who have written reviews on this site would recommend Dodo to their friends as a broadband internet provider. |
| Reliability |
4.2 Tangerine's reliability is rated as very good by our users. Tangerine has an overall rating of 4.2 out of 5 for reliability. |
3.4 Dodo's reliability is rated as ok by our users. Dodo has an overall rating of 3.4 out of 5 for reliability. |
| Customer Service |
3 Tangerine's customer service is rated as ok by our users. Tangerine has an overall rating of 3 out of 5 for customer service. |
3.4 Dodo's customer service is rated as ok by our users. Dodo has an overall rating of 3.4 out of 5 for customer service. |
| Value for Money |
3.4 Tangerine is rated as ok for value for money by our users. Tangerine has an overall rating of 3.4 out of 5 for value for money. |
3.6 Dodo is rated as good for value for money by our users. Dodo has an overall rating of 3.6 out of 5 for value for money. |
| Technical Support |
3.8 Tangerine's technical support is rated as good by our users. Tangerine has an overall rating of 3.8 out of 5 for technical support. |
3.6 Dodo's technical support is rated as good by our users. Dodo has an overall rating of 3.6 out of 5 for technical support. |
| Australian based technical support | No, Tangerine uses a mix of Australian based and overseas call centres for technical support. | No, Dodo uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | Tangerine uses call centres based in Australia and Philippines. | Dodo uses call centres based in Overseas. |
| Services Offered | Tangerine offers a range of broadband and internet related services including NBN internet plans. | Dodo offers a range of broadband and internet related services including NBN and 4G internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Tangerine - Value: 25Mbps, unlimited data for $69.9 per month. |
Dodo - nbn25: 25Mbps, unlimited data for $71.99 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Tangerine - Value Plus: 50Mbps, unlimited data for $84.9 per month. |
Dodo - nbn50: 50Mbps, unlimited data for $85.99 per month. |
| Cost of wireless broadband plan |
Tangerine - 100GB (5G): 100Mbps, unlimited data for $34.9 per month. |
|
| Contact Details |
Tangerine's phone number is: and website is: tangerinetelecom.com.au |
Dodo's phone number is: 13 36 36 and website is: dodo.com.au |
| Read Reviews | Read reviews of Tangerine. | Read reviews of Dodo. |
| Go to Tangerine | Go to Dodo |
Tangerine and Dodo NBN25 plans (25Mbps download speed)
|
Value
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$69.9/mth
$44.9 for first 6 months |
Go to site |
|
nbn25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$71.99/mth
$41.99 for first 6 months |
Go to site |
Tangerine and Dodo NBN50 plans (50Mbps download speed)
|
|
Value Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84.9/mth
$59.9 for first 6 months |
Go to site |
|
|
nbn50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$85.99/mth
$55.99 for first 6 months |
Go to site |
Tangerine and Dodo Ultrafast plans (>100Mbps download speed)
|
|
Fixed Wireless Value Plus
NBN - Fixed Wireless
100 Mb/s
Unlimited data
|
$84.9/mth
$59.9 for first 6 months |
Go to site |
|
|
Fixed Wireless Speedy
NBN - Fixed Wireless
200 Mb/s
Unlimited data
|
$88.9/mth
$63.9 for first 6 months |
Go to site |
|
|
Speedy Max
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$88.9/mth
$63.9 for first 6 months |
Go to site |
|
|
nbn500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$92.99/mth
$62.99 for first 6 months |
Go to site |
|
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nbn100
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$92.99/mth
$62.99 for first 6 months |
Go to site |
|
|
nbn700
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$99.99/mth
$69.99 for first 6 months |
Go to site |
|
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Fixed Wireless SuperSpeedy
NBN - Fixed Wireless
400 Mb/s
Unlimited data
|
$104.9/mth
$79.9 for first 6 months |
Go to site |
|
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nbn840
NBN - Fixed Line
840 Mb/s
Unlimited data
|
$109.99/mth
$79.99 for first 6 months |
Go to site |
|
|
UltraSpeedy
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$119.9/mth
$94.9 for first 6 months |
Go to site |
Summary of Tangerine and Dodo comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Tangerine and Dodo have pretty similiar ratings overall.
- Recommended: Dodo is more highly recommended than Tangerine.
- Reliability: Tangerine rates higher for reliability than Dodo does.
- Customer Service: Dodo rates higher for customer service than Tangerine does.
- Value for Money: Tangerine and Dodo have pretty similar ratings in terms of value for money.
- Technical Support: Tangerine and Dodo have pretty similar ratings in terms of technical support.
How to decide between Tangerine and Dodo? - next steps
- Read reviews of Tangerine and Dodo to see what people think of these companies
- Visit the website of each company and do some of your own research - Tangerine and Dodo
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Tangerine vs Dodo
Is Tangerine better than Dodo?
On Oz Broadband Reviews Tangerine rates 3.6 out of 5 from 5 reviews and Dodo rates 3.5 from 7 reviews. On recommend-to-a-friend, 86% of Dodo reviewers said they'd recommend the provider, vs 60% for Tangerine. On individual metrics, Tangerine wins on reliability (4.2 vs 3.4); Dodo wins on customer service (3.4 vs 3.0). Read the full reviews above to form your own view.
Which is cheaper for NBN50, Tangerine or Dodo?
Tangerine's cheapest NBN50 plan is the Value Plus at $59.90/month intro for 6 months, then $84.90/month. Dodo's cheapest NBN50 plan is the nbn50 at $55.99/month intro for 6 months, then $85.99/month. Tangerine is cheaper on the ongoing price after any intro period ends.
Which has better customer service, Tangerine or Dodo?
Dodo scores 3.4 out of 5 on customer service vs Tangerine's 3.0, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Tangerine's call centre is based in Australia and the Philippines and Dodo's is based overseas.
What plans do Tangerine and Dodo offer?
Tangerine offers 7 NBN plans and 3 wireless plans. Dodo offers 6 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are Tangerine and Dodo's call centres?
Tangerine's customer support is based in Australia and the Philippines. Dodo's customer support is based overseas. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Tangerine to Dodo (or Dodo to Tangerine)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Tangerine
nbn was setup quickly when I applied for it. Had a connection problem a few weeks in but tangerine sorted it quickly and efficently. Easy to use portal…
Internet that works reliably with few dropouts and consistent enough speeds. Tech support resolved any tech issues easily. Billing issues were harder to…
About Dodo
It was nice to change to a provider who set up the equipment with FTTP as part of the package, the customer service technicians were friendly and fast…
Hardly any drop outs. Unlimited with sufficient speed for 3 moderate use household including gaming.
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