Tangerine Reviews Tangerine broadband NBN, wireless and adsl internet reviews and plan comparisons

4.3 Based on 9 Reviews in the last 24 months

89% of reviews would recommend Tangerine to a friend

Average customer review

Customer Service :
4.4
Tech Support :
4.3
Realibility :
4.3
Value :
4.1

About Tangerine Leave a Review

Web : tangerinetelecom.com.au

Services : NBN

Call centre location: Australia, Phillipines

Phone :

Availability : Australia Wide

More info on Tangerine

Tangerine Telecom is owned by two British brothers Andrew and Richard Branson. It was started in 2004 to provide better service and better prices to Australian consumers.

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Tangerine NBN Plans

Name Download Speed Data Cost Favourite
Standard 25 Mbps Unlimited $59.9 per month
$44.9 for first 6 months
XL Speed Boost 50 Mbps Unlimited $69.9 per month
$54.9 for first 6 months
XXL Speed Boost 92 Mbps Unlimited $89.9 per month
$69.9 for first 6 months
XXXL Speed Boost 205 Mbps Unlimited $109.9 per month
$89.9 for first 6 months
Show more NBN plans

Tangerine Broadband Reviews

Scott
  1. 29 December, 2022
  2. Berkeley Vale NSW
  3. NBN - Residential
  4. Standard
  5. $70 per month
  6. Activation : < 1 week

Reliable

Easy setup, reliable connection, accessible customer support

Price

Easy to setup, have moved house multiple times and easily taken our plan with us. Quick installation with fast reliable connection.

Customer Rating

Customer Service:

4

Tech Support:

4

Relibility:

5

Value:

3

Recommend to a friend : yes

Sonia
  1. 5 October, 2022
  2. Guildford NSW
  3. NBN - Residential
  4. Basic
  5. $60 per month
  6. Activation : < 1 week

Good customer service, could have better connectivity

Customer service

Connectivity

They are prompt with their customer service, however, internet connection isn't always reliable and will cut in and out especially during poor weather.

Customer Rating

Customer Service:

4

Tech Support:

3

Relibility:

3

Value:

3

Recommend to a friend : no

Hannah
  1. 3 August, 2022
  2. Blacktown NSW
  3. NBN - Residential
  4. nbn100/20 Monthly Charge
  5. $90 per month
  6. Activation : 1 week

Best on a Budget

Cheap, generally reliable, fast

Does drop randomly

I generally think they are as good as any other provider and are really cheap. They do have some issues with overall connection and can be difficult to contact and log into

Customer Rating

Customer Service:

5

Tech Support:

5

Relibility:

3

Value:

5

Recommend to a friend : yes

Henry
  1. 28 April, 2022
  2. Inverell NSW
  3. NBN - Residential
  4. XL Evolve 50/20
  5. $70 per month
  6. Activation : 1 week

Good product, price and service

Competitive rates, good new customer savings, good experience with support

Credit card surcharge

When internet just works, every company seems the same. But Tangerine has the best long-term price at the plan level I want. The support team when lightning took out my nbn box was brilliant.

Customer Rating

Customer Service:

4

Tech Support:

5

Relibility:

5

Value:

4

Recommend to a friend : yes

Reece
  1. 15 January, 2022
  2. NORTH IPSWICH QLD
  3. NBN - Residential
  4. Ultimate
  5. $74 per month
  6. Activation : 6 weeks

Great internet connection, no issues

Great connection, good price

Timing and quality of installation

Cheaper connection/deals compared to other large names.

Customer Rating

Customer Service:

4

Tech Support:

3

Relibility:

4

Value:

3

Recommend to a friend : yes

John
  1. 24 December, 2021
  2. Lammermoor QLD
  3. NBN - Residential
  4. Standard Speed 25/5
  5. $60 per month
  6. Activation : < 1 week

Tangerine one of the smaller ones

Very happy all round with this Company

None I can think of

Service was connected without a hitch, and I have expeienced no problems at all

Customer Rating

Customer Service:

5

Tech Support:

5

Relibility:

5

Value:

4

Recommend to a friend : yes

Guy
  1. 2 December, 2021
  2. kaleen ACT
  3. NBN - Residential
  4. unlimited
  5. $45 per month
  6. Activation : < 1 week

good value

great price, quick activation

slower speed

Excellent value plan, not the fastest but certainly usable and quick setup. Bonus referral codes available

Customer Rating

Customer Service:

4

Tech Support:

4

Relibility:

4

Value:

5

Recommend to a friend : yes

Lindsay
  1. 2 November, 2021
  2. Salisbury Downs SA
  3. NBN - Residential
  4. Unlimited
  5. $70 per month
  6. Activation : 1 week

Great NBN service. Almost instant setup on arrival of NBN equipment and modem.

Value for money and connection is rock solid.

Nil

Have only had them for two months on recommendation from a friend, who runs servers and has had no issues for over a year. Would recommend to others.

Customer Rating

Customer Service:

5

Tech Support:

5

Relibility:

5

Value:

5

Recommend to a friend : yes

Shaun
  1. 5 October, 2021
  2. Old Toongabbie NSW
  3. NBN - Residential
  4. XL Speed Boost
  5. $55 per month
  6. Activation : 1 week

No complaints

Fast activation. Helpful phone support when needed. Stable continuous connection.

No negatives so far

Fast activation. Helpful phone support when needed. Stable continuous connection.

Customer Rating

Customer Service:

5

Tech Support:

5

Relibility:

5

Value:

5

Recommend to a friend : yes

Russ
  1. 3 March, 2021
  2. Woodvale WA
  3. NBN - Residential
  4. Standard Speed
  5. $59 per month
  6. Activation : 1 week

Tangerine Telecom NBN

Easy sign up, good phone support

None so far

Signed up and running quickly, only delay was with getting an appointment with NBN co.

No complaints about the service at all.

Customer Rating

Customer Service:

4

Tech Support:

4

Relibility:

5

Value:

4

Recommend to a friend : yes

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