Tangerine and OptusNet are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Tangerine and OptusNet internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 12 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
Criteria | Tangerine | OptusNet |
---|---|---|
About |
![]() Tangerine Telecom is owned by two British brothers Andrew and Richard Branson. It was started in 2004 to provide better service and better prices to Australian consumers. |
![]() Optus is one of the largest telecos in Australia. They also offer TV plans packaged with their broadband plans. |
Overall Rating |
4.1
Tangerine has a overall rating of 4.1 out of 5 based on 6 reviews over the last 12 months. Tangerine is a very good broadband internet provider according to reviews submitted to this site. |
3.8
OptusNet has an overall rating of 3.8 out of 5 based on 16 reviews over the last 12 months. OptusNet is a good broadband internet provider according to reviews submitted to this site. |
Recommended | 83% of people who have written reviews on this site would recommend Tangerine to their friends as a broadband internet provider. | 69% of people who have written reviews on this site would recommend OptusNet to their friends as a broadband internet provider. |
Reliability |
4 Tangerine's reliability is rated as very good by users who have submitted reviews to this site. Tangerine has an overall rating of 4 out of 5 for reliability. |
4 OptusNet's reliability is rated as very good by users who have submitted reviews to this site. OptusNet has an overall rating of 4 out of 5 for reliability. |
Customer Service |
4.3 Tangerine's customer service is rated as very good by users who have submitted reviews to this site. Tangerine has an overall rating of 4.3 out of 5 for customer service. |
3.5 OptusNet's customer service is rated as good by users who have submitted reviews to this site. OptusNet has an overall rating of 3.5 out of 5 for customer service. |
Value for Money |
4 Tangerine is rated as very good for value for money by users who have submitted reviews to this site. Tangerine has an overall rating of 4 out of 5 for value for money. |
3.9 OptusNet is rated as good for value for money by users who have submitted reviews to this site. OptusNet has an overall rating of 3.9 out of 5 for value for money. |
Technical Support |
4.2 Tangerine's technical support is rated as very good by users who have submitted reviews to this site. Tangerine has an overall rating of 4.2 out of 5 for technical support. |
3.6 OptusNet's technical support is rated as good by users who have submitted reviews to this site. OptusNet has an overall rating of 3.6 out of 5 for technical support. |
Australian based technical support | No, Tangerine uses a mix of Australian based and overseas call centres for technical support. | No, OptusNet uses a mix of Australian based and overseas call centres for technical support. |
Call Centre Location | Tangerine uses call centres based in Australia and Phillipines. | OptusNet uses call centres based in Australia, India and Phillipines. |
Services Offered | Tangerine offers a range of broadband and internet related services including NBN internet plans. | OptusNet offers a range of broadband and internet related services including internet plans. |
Cost of 25Mbps NBN Plan with unlimited data |
Tangerine - Standard: 25Mbps, unlimited data for $59.9 per month. |
|
Cost of 50Mbps NBN Plan with unlimited data |
Tangerine - XL Speed Boost: 50Mbps, unlimited data for $69.9 per month. |
OptusNet - Everyday: 50Mbps, unlimited data for $79 per month. OptusNet - Family Entertainer: 50Mbps, unlimited data for $99 per month. |
Cost of wireless broadband plan |
OptusNet - Everday 5G (5G): 83Mbps, unlimited data for $79 per month. |
|
Contact Details | Tangerine's phone number is: and website is: tangerinetelecom.com.au | OptusNet's phone number is: 1300 300 693 and website is: optus.com.au |
Read Reviews | Read reviews of Tangerine. | Read reviews of OptusNet. |
Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
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Standard (NBN) (Month by month) |
$59.9
$44.9 for first 6 months |
$56.15 | 25 Mb/s | Unlim |
Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
---|---|---|---|---|---|---|
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XL Speed Boost (NBN) (Month by month) |
$69.9
$54.9 for first 6 months |
$66.15 | 50 Mb/s | Unlim | |
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Everyday (NBN) (Month by month) |
$79 | $79 | 50 Mb/s | Unlim | |
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Family Entertainer (NBN) (Month by month) |
$99
$89 for first 6 months |
$96.5 | 50 Mb/s | Unlim |
Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
---|---|---|---|---|---|---|
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XXL Speed Boost (NBN) (Month by month) |
$89.9
$69.9 for first 6 months |
$84.9 | 92 Mb/s | Unlim | |
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Everyday Fast (NBN) (Month by month) |
$99
$89 for first 6 months |
$96.5 | 100 Mb/s | Unlim | |
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XXXL Speed Boost (NBN) (Month by month) |
$109.9
$89.9 for first 6 months |
$104.9 | 205 Mb/s | Unlim | |
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Family Entertainer Fast (NBN) (Month by month) |
$119
$109 for first 6 months |
$116.5 | 100 Mb/s | Unlim |
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
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