Tangerine vs OptusNet - Which is the best NBN internet provider?

Tangerine and OptusNet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Tangerine and OptusNet internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	Tangerine	OptusNet
About	Partner
	Tangerine Telecom is owned by two British brothers Andrew and Richard Branson. It was started in 2004 to provide better service and better prices to Australian consumers.	Optus is one of the largest telecos in Australia. They also offer TV plans packaged with their broadband plans.
	Go to Tangerine	Go to OptusNet
Overall Rating	3.6 Tangerine has a overall rating of 3.6 out of 5 based on 7 reviews. Tangerine is a good broadband internet provider according to our users.	4 OptusNet has an overall rating of 4 out of 5 based on 10 reviews. OptusNet is a very good broadband internet provider according to our users.
Recommended	57% of people who have written reviews on this site would recommend Tangerine to their friends as a broadband internet provider.	80% of people who have written reviews on this site would recommend OptusNet to their friends as a broadband internet provider.
Reliability	4.1 Tangerine's reliability is rated as very good by our users. Tangerine has an overall rating of 4.1 out of 5 for reliability.	4.1 OptusNet's reliability is rated as very good by our users. OptusNet has an overall rating of 4.1 out of 5 for reliability.
Customer Service	3.1 Tangerine's customer service is rated as ok by our users. Tangerine has an overall rating of 3.1 out of 5 for customer service.	3.9 OptusNet's customer service is rated as good by our users. OptusNet has an overall rating of 3.9 out of 5 for customer service.
Value for Money	3.4 Tangerine is rated as ok for value for money by our users. Tangerine has an overall rating of 3.4 out of 5 for value for money.	4.1 OptusNet is rated as very good for value for money by our users. OptusNet has an overall rating of 4.1 out of 5 for value for money.
Technical Support	3.6 Tangerine's technical support is rated as good by our users. Tangerine has an overall rating of 3.6 out of 5 for technical support.	3.8 OptusNet's technical support is rated as good by our users. OptusNet has an overall rating of 3.8 out of 5 for technical support.
Australian based technical support	No, Tangerine uses a mix of Australian based and overseas call centres for technical support.	No, OptusNet uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location	Tangerine uses call centres based in Australia and Phillipines.	OptusNet uses call centres based in Australia, India and Phillipines.
Services Offered	Tangerine offers a range of broadband and internet related services including NBN internet plans.	OptusNet offers a range of broadband and internet related services including internet plans.
Cost of 25Mbps NBN Plan with unlimited data	Tangerine - Value: 25Mbps, unlimited data for $67.9 per month.
Cost of 50Mbps NBN Plan with unlimited data	Tangerine - Value Plus: 50Mbps, unlimited data for $84.9 per month.
Cost of wireless broadband plan	Tangerine - 100GB (5G): 100Mbps, unlimited data for $34.9 per month.	OptusNet - Everday 5G (5G): 50Mbps, unlimited data for $69 per month.
Contact Details	Tangerine's phone number is: and website is: tangerinetelecom.com.au	OptusNet's phone number is: 1300 300 693 and website is: optus.com.au
Read Reviews	Read reviews of Tangerine.	Read reviews of OptusNet.
	Go to Tangerine	Go to OptusNet

Tangerine and OptusNet NBN25 plans (25Mbps download speed)

	Value NBN 25 Mb/s Unlimited data	$67.9/mth $49.9 for first 6 months	Go to site

Tangerine and OptusNet NBN50 plans (50Mbps download speed)

	Value Plus NBN 50 Mb/s Unlimited data	$84.9/mth $61.9 for first 6 months	Go to site

Tangerine and OptusNet Ultrafast plans (>100Mbps download speed)

Speedy Max NBN 1000 Mb/s Unlimited data	$88.9/mth $68.9 for first 6 months	Go to site
Everyday Fast NBN 100 Mb/s Unlimited data	$99/mth $89 for first 6 months	Go to site
Family Entertainer Fast NBN 100 Mb/s Unlimited data	$120/mth $110 for first 6 months	Go to site

Summary of Tangerine and OptusNet comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

Overall: OptusNet rates higher overall than Tangerine does.
Recommended: OptusNet is more highly recommended than Tangerine.
Reliability: Tangerine and OptusNet have pretty similar ratings for reliability.
Customer Service: OptusNet rates higher for customer service than Tangerine does.
Value for Money: OptusNet rates higher for value for money than Tangerine does.
Technical Support: Tangerine and OptusNet have pretty similar ratings in terms of technical support.

How to decide between Tangerine and OptusNet? - next steps

Read reviews of Tangerine and OptusNet to see what people think of these companies
Read our detailed information on Tangerine and OptusNet to answer all your questions and help you make an informed decision.
Visit the website of each company and do some of your own research - Tangerine and OptusNet
Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.