Tangerine vs OptusNet - Which is the best broadband internet provider?

Tangerine and OptusNet are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Tangerine and OptusNet internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 12 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Tangerine OptusNet
About Tangerine broadband NBN, wireless and adsl internet reviews and plan comparisons
Tangerine Telecom is owned by two British brothers Andrew and Richard Branson. It was started in 2004 to provide better service and better prices to Australian consumers.
OptusNet broadband NBN, wireless and adsl internet reviews and plan comparisons
Optus is one of the largest telecos in Australia. They also offer TV plans packaged with their broadband plans.
Overall Rating 4.1
Tangerine has a overall rating of 4.1 out of 5 based on 6 reviews over the last 12 months.
Tangerine is a very good broadband internet provider according to reviews submitted to this site.
3.8
OptusNet has an overall rating of 3.8 out of 5 based on 16 reviews over the last 12 months.
OptusNet is a good broadband internet provider according to reviews submitted to this site.
Recommended 83% of people who have written reviews on this site would recommend Tangerine to their friends as a broadband internet provider. 69% of people who have written reviews on this site would recommend OptusNet to their friends as a broadband internet provider.
Reliability 4
Tangerine's reliability is rated as very good by users who have submitted reviews to this site. Tangerine has an overall rating of 4 out of 5 for reliability.
4
OptusNet's reliability is rated as very good by users who have submitted reviews to this site. OptusNet has an overall rating of 4 out of 5 for reliability.
Customer Service 4.3
Tangerine's customer service is rated as very good by users who have submitted reviews to this site. Tangerine has an overall rating of 4.3 out of 5 for customer service.
3.5
OptusNet's customer service is rated as good by users who have submitted reviews to this site. OptusNet has an overall rating of 3.5 out of 5 for customer service.
Value for Money 4
Tangerine is rated as very good for value for money by users who have submitted reviews to this site. Tangerine has an overall rating of 4 out of 5 for value for money.
3.9
OptusNet is rated as good for value for money by users who have submitted reviews to this site. OptusNet has an overall rating of 3.9 out of 5 for value for money.
Technical Support 4.2
Tangerine's technical support is rated as very good by users who have submitted reviews to this site. Tangerine has an overall rating of 4.2 out of 5 for technical support.
3.6
OptusNet's technical support is rated as good by users who have submitted reviews to this site. OptusNet has an overall rating of 3.6 out of 5 for technical support.
Australian based technical support No, Tangerine uses a mix of Australian based and overseas call centres for technical support. No, OptusNet uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location Tangerine uses call centres based in Australia and Phillipines. OptusNet uses call centres based in Australia, India and Phillipines.
Services Offered Tangerine offers a range of broadband and internet related services including NBN internet plans. OptusNet offers a range of broadband and internet related services including internet plans.
Cost of 25Mbps NBN Plan with unlimited data Tangerine - Standard: 25Mbps, unlimited data for $59.9 per month.
Cost of 50Mbps NBN Plan with unlimited data Tangerine - XL Speed Boost: 50Mbps, unlimited data for $69.9 per month.
OptusNet - Everyday: 50Mbps, unlimited data for $79 per month.
OptusNet - Family Entertainer: 50Mbps, unlimited data for $99 per month.
Cost of wireless broadband plan OptusNet - Everday 5G (5G): 83Mbps, unlimited data for $79 per month.
Contact Details Tangerine's phone number is: and website is: tangerinetelecom.com.au OptusNet's phone number is: 1300 300 693 and website is: optus.com.au
Read Reviews Read reviews of Tangerine. Read reviews of OptusNet.

Tangerine and OptusNet NBN25 plans (25Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Tangerine broadband NBN reviews Tangerine Standard
(NBN)
(Month by month)
$59.9
$44.9 for first 6 months
$56.15 25 Mb/s Unlim

Tangerine and OptusNet NBN50 plans (50Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Tangerine broadband NBN reviews Tangerine XL Speed Boost
(NBN)
(Month by month)
$69.9
$54.9 for first 6 months
$66.15 50 Mb/s Unlim
OptusNet broadband NBN reviews OptusNet Everyday
(NBN)
(Month by month)
$79 $79 50 Mb/s Unlim
OptusNet broadband NBN reviews OptusNet Family Entertainer
(NBN)
(Month by month)
$99
$89 for first 6 months
$96.5 50 Mb/s Unlim

Tangerine and OptusNet Ultrafast plans (>100Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Tangerine broadband NBN reviews Tangerine XXL Speed Boost
(NBN)
(Month by month)
$89.9
$69.9 for first 6 months
$84.9 92 Mb/s Unlim
OptusNet broadband NBN reviews OptusNet Everyday Fast
(NBN)
(Month by month)
$99
$89 for first 6 months
$96.5 100 Mb/s Unlim
Tangerine broadband NBN reviews Tangerine XXXL Speed Boost
(NBN)
(Month by month)
$109.9
$89.9 for first 6 months
$104.9 205 Mb/s Unlim
OptusNet broadband NBN reviews OptusNet Family Entertainer Fast
(NBN)
(Month by month)
$119
$109 for first 6 months
$116.5 100 Mb/s Unlim

Summary of Tangerine and OptusNet comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Tangerine rates higher overall than OptusNet does.
  • Recommended: Tangerine is more highly recommended than OptusNet.
  • Reliability: Tangerine and OptusNet have pretty similar ratings for reliability.
  • Customer Service: Tangerine rates higher for customer service than OptusNet does.
  • Value for Money: Tangerine and OptusNet have pretty similar ratings in terms of value for money.
  • Technical Support: Tangerine rates higher for technical support than OptusNet does.

How to decide between Tangerine and OptusNet? - next steps

  • Read reviews of Tangerine and OptusNet to see what people think of these companies
  • Read our detailed information on Tangerine and OptusNet to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Tangerine and OptusNet
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


Was this comparison useful? Please let us know how we can improve and make this page more useful? Thanks.