Aussie Broadband vs Telstra - Which is the best broadband internet provider?

Aussie Broadband and Telstra are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Aussie Broadband and Telstra internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 12 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Aussie Broadband Telstra
About Aussie Broadband broadband NBN, wireless and adsl internet reviews and plan comparisons
Aussie Broadband have been around for more than 16 years and pride themselves on being Australian owned and operated from regional Victoria.
Telstra broadband NBN, wireless and adsl internet reviews and plan comparisons
Telstra Bigpond is the largest broadband provider in Australia. They offer a comprehensive range of internet and phone related services.
Overall Rating 4.7
Aussie Broadband has a overall rating of 4.7 out of 5 based on 28 reviews over the last 12 months.
Aussie Broadband is an excellent broadband internet provider according to reviews submitted to this site.
3.9
Telstra has an overall rating of 3.9 out of 5 based on 20 reviews over the last 12 months.
Telstra is a good broadband internet provider according to reviews submitted to this site.
Recommended 100% of people who have written reviews on this site would recommend Aussie Broadband to their friends as a broadband internet provider. 80% of people who have written reviews on this site would recommend Telstra to their friends as a broadband internet provider.
Reliability 4.5
Aussie Broadband's reliability is rated as excellent by users who have submitted reviews to this site. Aussie Broadband has an overall rating of 4.5 out of 5 for reliability.
4.4
Telstra's reliability is rated as very good by users who have submitted reviews to this site. Telstra has an overall rating of 4.4 out of 5 for reliability.
Customer Service 4.9
Aussie Broadband's customer service is rated as excellent by users who have submitted reviews to this site. Aussie Broadband has an overall rating of 4.9 out of 5 for customer service.
3.8
Telstra's customer service is rated as good by users who have submitted reviews to this site. Telstra has an overall rating of 3.8 out of 5 for customer service.
Value for Money 4.4
Aussie Broadband is rated as very good for value for money by users who have submitted reviews to this site. Aussie Broadband has an overall rating of 4.4 out of 5 for value for money.
3.5
Telstra is rated as good for value for money by users who have submitted reviews to this site. Telstra has an overall rating of 3.5 out of 5 for value for money.
Technical Support 4.9
Aussie Broadband's technical support is rated as excellent by users who have submitted reviews to this site. Aussie Broadband has an overall rating of 4.9 out of 5 for technical support.
3.9
Telstra's technical support is rated as good by users who have submitted reviews to this site. Telstra has an overall rating of 3.9 out of 5 for technical support.
Australian based technical support Yes, Aussie Broadband does have Australian based technical support. No, Telstra uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location Aussie Broadband uses call centres based in Australia. Telstra uses call centres based in .
Services Offered Aussie Broadband offers a range of broadband and internet related services including NBN and 4G internet plans. Telstra offers a range of broadband and internet related services including internet plans.
Cost of 25Mbps NBN Plan with unlimited data Aussie Broadband - Casual: 25Mbps, unlimited data for $69 per month.
Telstra - Basic: 25Mbps, unlimited data for $80 per month.
Cost of 50Mbps NBN Plan with unlimited data Aussie Broadband - Everyday: 50Mbps, unlimited data for $79 per month.
Telstra - Essential: 50Mbps, unlimited data for $95 per month.
Cost of wireless broadband plan Aussie Broadband - 25GB (4G): 50Mbps, 25 GB for $25 per month.
Telstra - 5G Home Internet (5G): 378Mbps, 1000 GB for $85 per month.
Contact Details Aussie Broadband's phone number is: 1300 880 905 and website is: aussiebroadband.com.au Telstra's phone number is: 1800 220 030 and website is: telstra.com.au
Read Reviews Read reviews of Aussie Broadband. Read reviews of Telstra.

Aussie Broadband and Telstra NBN25 plans (25Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Aussie Broadband broadband NBN reviews Aussie Broadband Casual
(NBN)
(Month by month)
$69 $69 25 Mb/s Unlim
Telstra broadband NBN reviews Telstra Basic
(NBN)
(Month by month)
$80 $80 25 Mb/s Unlim

Aussie Broadband and Telstra NBN50 plans (50Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Aussie Broadband broadband NBN reviews Aussie Broadband Everyday
(NBN)
(Month by month)
$79 $79 50 Mb/s Unlim
Aussie Broadband broadband NBN reviews Aussie Broadband Intermediate
(NBN)
(Month by month)
$79 $79 50 Mb/s Unlim
Telstra broadband NBN reviews Telstra Essential
(NBN)
(Month by month)
$95
$85 for first 6 months
$92.5 50 Mb/s Unlim
Telstra broadband NBN reviews Telstra NBN 50 Business
(NBN)
(Month by month)
$100
$90 for first 6 months
$97.5 50 Mb/s Unlim

Aussie Broadband and Telstra Ultrafast plans (>100Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Aussie Broadband broadband NBN reviews Aussie Broadband Family
(NBN)
(Month by month)
$99 $99 97 Mb/s Unlim
Aussie Broadband broadband NBN reviews Aussie Broadband Essential
(NBN)
(Month by month)
$109 $109 99 Mb/s Unlim
Telstra broadband NBN reviews Telstra Premium
(NBN)
(Month by month)
$110
$90 for first 6 months
$105 100 Mb/s Unlim
Aussie Broadband broadband NBN reviews Aussie Broadband Power User
(NBN)
(Month by month)
$129 $129 244 Mb/s Unlim
Telstra broadband NBN reviews Telstra Ultimate
(NBN)
(Month by month)
$140
$110 for first 6 months
$132.5 250 Mb/s Unlim
Aussie Broadband broadband NBN reviews Aussie Broadband Power House
(NBN)
(Month by month)
$149 $149 600 Mb/s Unlim
Aussie Broadband broadband NBN reviews Aussie Broadband Advanced
(NBN)
(Month by month)
$209 $209 248 Mb/s Unlim
Aussie Broadband broadband NBN reviews Aussie Broadband Pro
(NBN)
(Month by month)
$319 $319 500 Mb/s Unlim
Aussie Broadband broadband NBN reviews Aussie Broadband Ultimate
(NBN)
(Month by month)
$429 $429 1000 Mb/s Unlim

Summary of Aussie Broadband and Telstra comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Aussie Broadband rates higher overall than Telstra does.
  • Recommended: Aussie Broadband is more highly recommended than Telstra.
  • Reliability: Aussie Broadband and Telstra have pretty similar ratings for reliability.
  • Customer Service: Aussie Broadband rates higher for customer service than Telstra does.
  • Value for Money: Aussie Broadband rates higher for value for money than Telstra does.
  • Technical Support: Aussie Broadband rates higher for technical support than Telstra does.

How to decide between Aussie Broadband and Telstra? - next steps

  • Read reviews of Aussie Broadband and Telstra to see what people think of these companies
  • Read our detailed information on Aussie Broadband and Telstra to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Aussie Broadband and Telstra
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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