Aussie Broadband vs Telstra - Which is the best broadband internet provider?

Aussie Broadband and Telstra are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Aussie Broadband and Telstra internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	Aussie Broadband	Telstra
About
	Aussie Broadband have been around for more than 16 years and pride themselves on being Australian owned and operated from regional Victoria.	Telstra Bigpond is the largest broadband provider in Australia. They offer a comprehensive range of internet and phone related services.
	Go to Aussie Broadband	Go to Telstra
Overall Rating	4.7 Aussie Broadband has a overall rating of 4.7 out of 5 based on 41 reviews. Aussie Broadband is an excellent broadband internet provider according to our users.	3.9 Telstra has an overall rating of 3.9 out of 5 based on 34 reviews. Telstra is a good broadband internet provider according to our users.
Recommended	100% of people who have written reviews on this site would recommend Aussie Broadband to their friends as a broadband internet provider.	79% of people who have written reviews on this site would recommend Telstra to their friends as a broadband internet provider.
Reliability	4.5 Aussie Broadband's reliability is rated as excellent by our users. Aussie Broadband has an overall rating of 4.5 out of 5 for reliability.	4.2 Telstra's reliability is rated as very good by our users. Telstra has an overall rating of 4.2 out of 5 for reliability.
Customer Service	4.9 Aussie Broadband's customer service is rated as excellent by our users. Aussie Broadband has an overall rating of 4.9 out of 5 for customer service.	3.9 Telstra's customer service is rated as good by our users. Telstra has an overall rating of 3.9 out of 5 for customer service.
Value for Money	4.4 Aussie Broadband is rated as very good for value for money by our users. Aussie Broadband has an overall rating of 4.4 out of 5 for value for money.	3.3 Telstra is rated as ok for value for money by our users. Telstra has an overall rating of 3.3 out of 5 for value for money.
Technical Support	4.8 Aussie Broadband's technical support is rated as excellent by our users. Aussie Broadband has an overall rating of 4.8 out of 5 for technical support.	4 Telstra's technical support is rated as very good by our users. Telstra has an overall rating of 4 out of 5 for technical support.
Australian based technical support	Yes, Aussie Broadband does have Australian based technical support.	No, Telstra uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location	Aussie Broadband uses call centres based in Australia.	Telstra uses call centres based in .
Services Offered	Aussie Broadband offers a range of broadband and internet related services including NBN and 4G internet plans.	Telstra offers a range of broadband and internet related services including internet plans.
Cost of 25Mbps NBN Plan with unlimited data	Aussie Broadband - Basic Plus: 24Mbps, unlimited data for $79 per month.	Telstra - Basic: 25Mbps, unlimited data for $89 per month.
Cost of 50Mbps NBN Plan with unlimited data	Aussie Broadband - Value: 49Mbps, unlimited data for $89 per month.	Telstra - Essential: 50Mbps, unlimited data for $105 per month.
Cost of wireless broadband plan	Aussie Broadband - Regular (4G): 150Mbps, 25 GB for $25 per month.	Telstra - 5G Home Internet (5G): 300Mbps, 1000 GB for $85 per month.
Contact Details	Aussie Broadband's phone number is: 1300 880 905 and website is: aussiebroadband.com.au	Telstra's phone number is: 1800 220 030 and website is: telstra.com.au
Read Reviews	Read reviews of Aussie Broadband.	Read reviews of Telstra.
	Go to Aussie Broadband	Go to Telstra

Aussie Broadband and Telstra NBN25 plans (25Mbps download speed)

	Basic Plus NBN 24 Mb/s Unlimited data	$79/mth	Go to site
	Basic NBN 25 Mb/s Unlimited data	$89/mth	Go to site

Aussie Broadband and Telstra NBN50 plans (50Mbps download speed)

	Value NBN 49 Mb/s Unlimited data	$89/mth	Go to site
	NBN 50 Business NBN 50 Mb/s Unlimited data	$100/mth $90 for first 6 months	Go to site
	Essential NBN 50 Mb/s Unlimited data	$105/mth $100 for first 6 months	Go to site

Aussie Broadband and Telstra Ultrafast plans (>100Mbps download speed)

	Fast NBN 99 Mb/s Unlimited data	$95/mth $85 for first 6 months	Go to site
	Fast Plus NBN 99 Mb/s Unlimited data	$105/mth $95 for first 6 months	Go to site
	Premium NBN 100 Mb/s Unlimited data	$110/mth $9100 for first 6 months	Go to site
	Super Fast NBN 248 Mb/s Unlimited data	$119/mth $99 for first 6 months	Go to site
	Ultra Fast NBN 875 Mb/s Unlimited data	$129/mth $109 for first 6 months	Go to site
	Ultimate NBN 250 Mb/s Unlimited data	$130/mth $115 for first 6 months	Go to site
	Super Fast Pro NBN 248 Mb/s Unlimited data	$139/mth $119 for first 6 months	Go to site
	Ultrafast NBN 815 Mb/s Unlimited data	$150/mth $130 for first 6 months	Go to site
	Hyper Fast Pro NBN 497 Mb/s Unlimited data	$169/mth $149 for first 6 months	Go to site
	Ultra Fast Pro NBN 875 Mb/s Unlimited data	$199/mth $179 for first 6 months	Go to site

Summary of Aussie Broadband and Telstra comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

• Overall: Aussie Broadband rates higher overall than Telstra does.
• Recommended: Aussie Broadband is more highly recommended than Telstra.
• Reliability: Aussie Broadband rates higher for reliability than Telstra does.
• Customer Service: Aussie Broadband rates higher for customer service than Telstra does.
• Value for Money: Aussie Broadband rates higher for value for money than Telstra does.
• Technical Support: Aussie Broadband rates higher for technical support than Telstra does.

How to decide between Aussie Broadband and Telstra? - next steps

• Read reviews of Aussie Broadband and Telstra to see what people think of these companies
• Read our detailed information on Aussie Broadband and Telstra to answer all your questions and help you make an informed decision.
• Visit the website of each company and do some of your own research - Aussie Broadband and Telstra
• Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
• Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.

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