Aussie Broadband and Telstra are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Aussie Broadband and Telstra internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 12 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
Criteria | Aussie Broadband | Telstra |
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About |
![]() Aussie Broadband have been around for more than 16 years and pride themselves on being Australian owned and operated from regional Victoria. |
![]() Telstra Bigpond is the largest broadband provider in Australia. They offer a comprehensive range of internet and phone related services. |
Overall Rating |
4.7
Aussie Broadband has a overall rating of 4.7 out of 5 based on 28 reviews over the last 12 months. Aussie Broadband is an excellent broadband internet provider according to reviews submitted to this site. |
3.9
Telstra has an overall rating of 3.9 out of 5 based on 20 reviews over the last 12 months. Telstra is a good broadband internet provider according to reviews submitted to this site. |
Recommended | 100% of people who have written reviews on this site would recommend Aussie Broadband to their friends as a broadband internet provider. | 80% of people who have written reviews on this site would recommend Telstra to their friends as a broadband internet provider. |
Reliability |
4.5 Aussie Broadband's reliability is rated as excellent by users who have submitted reviews to this site. Aussie Broadband has an overall rating of 4.5 out of 5 for reliability. |
4.4 Telstra's reliability is rated as very good by users who have submitted reviews to this site. Telstra has an overall rating of 4.4 out of 5 for reliability. |
Customer Service |
4.9 Aussie Broadband's customer service is rated as excellent by users who have submitted reviews to this site. Aussie Broadband has an overall rating of 4.9 out of 5 for customer service. |
3.8 Telstra's customer service is rated as good by users who have submitted reviews to this site. Telstra has an overall rating of 3.8 out of 5 for customer service. |
Value for Money |
4.4 Aussie Broadband is rated as very good for value for money by users who have submitted reviews to this site. Aussie Broadband has an overall rating of 4.4 out of 5 for value for money. |
3.5 Telstra is rated as good for value for money by users who have submitted reviews to this site. Telstra has an overall rating of 3.5 out of 5 for value for money. |
Technical Support |
4.9 Aussie Broadband's technical support is rated as excellent by users who have submitted reviews to this site. Aussie Broadband has an overall rating of 4.9 out of 5 for technical support. |
3.9 Telstra's technical support is rated as good by users who have submitted reviews to this site. Telstra has an overall rating of 3.9 out of 5 for technical support. |
Australian based technical support | Yes, Aussie Broadband does have Australian based technical support. | No, Telstra uses a mix of Australian based and overseas call centres for technical support. |
Call Centre Location | Aussie Broadband uses call centres based in Australia. | Telstra uses call centres based in . |
Services Offered | Aussie Broadband offers a range of broadband and internet related services including NBN and 4G internet plans. | Telstra offers a range of broadband and internet related services including internet plans. |
Cost of 25Mbps NBN Plan with unlimited data |
Aussie Broadband - Casual: 25Mbps, unlimited data for $69 per month. |
Telstra - Basic: 25Mbps, unlimited data for $80 per month. |
Cost of 50Mbps NBN Plan with unlimited data |
Aussie Broadband - Everyday: 50Mbps, unlimited data for $79 per month. |
Telstra - Essential: 50Mbps, unlimited data for $95 per month. |
Cost of wireless broadband plan |
Aussie Broadband - 25GB (4G): 50Mbps, 25 GB for $25 per month. |
Telstra - 5G Home Internet (5G): 378Mbps, 1000 GB for $85 per month. |
Contact Details | Aussie Broadband's phone number is: 1300 880 905 and website is: aussiebroadband.com.au | Telstra's phone number is: 1800 220 030 and website is: telstra.com.au |
Read Reviews | Read reviews of Aussie Broadband. | Read reviews of Telstra. |
Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
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Casual (NBN) (Month by month) |
$69 | $69 | 25 Mb/s | Unlim | |
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Basic (NBN) (Month by month) |
$80 | $80 | 25 Mb/s | Unlim |
Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
---|---|---|---|---|---|---|
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Everyday (NBN) (Month by month) |
$79 | $79 | 50 Mb/s | Unlim | |
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Intermediate (NBN) (Month by month) |
$79 | $79 | 50 Mb/s | Unlim | |
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Essential (NBN) (Month by month) |
$95
$85 for first 6 months |
$92.5 | 50 Mb/s | Unlim | |
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NBN 50 Business (NBN) (Month by month) |
$100
$90 for first 6 months |
$97.5 | 50 Mb/s | Unlim |
Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
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Family (NBN) (Month by month) |
$99 | $99 | 97 Mb/s | Unlim | |
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Essential (NBN) (Month by month) |
$109 | $109 | 99 Mb/s | Unlim | |
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Premium (NBN) (Month by month) |
$110
$90 for first 6 months |
$105 | 100 Mb/s | Unlim | |
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Power User (NBN) (Month by month) |
$129 | $129 | 244 Mb/s | Unlim | |
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Ultimate (NBN) (Month by month) |
$140
$110 for first 6 months |
$132.5 | 250 Mb/s | Unlim | |
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Power House (NBN) (Month by month) |
$149 | $149 | 600 Mb/s | Unlim | |
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Advanced (NBN) (Month by month) |
$209 | $209 | 248 Mb/s | Unlim | |
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Pro (NBN) (Month by month) |
$319 | $319 | 500 Mb/s | Unlim | |
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Ultimate (NBN) (Month by month) |
$429 | $429 | 1000 Mb/s | Unlim |
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
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