Telstra and TPG are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Telstra and TPG internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
Criteria | Telstra | TPG |
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About |
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Telstra Bigpond is the largest broadband provider in Australia. They offer a comprehensive range of internet and phone related services. | TPG merged with Vodaphone in 2020 and also own iiNet. | |
Go to Telstra | Go to TPG | |
Overall Rating |
3.9
Telstra has a overall rating of 3.9 out of 5 based on 34 reviews. Telstra is a good broadband internet provider according to our users. |
4
TPG has an overall rating of 4 out of 5 based on 26 reviews. TPG is a very good broadband internet provider according to our users. |
Recommended | 79% of people who have written reviews on this site would recommend Telstra to their friends as a broadband internet provider. | 81% of people who have written reviews on this site would recommend TPG to their friends as a broadband internet provider. |
Reliability |
4.2 Telstra's reliability is rated as very good by our users. Telstra has an overall rating of 4.2 out of 5 for reliability. |
4.2 TPG's reliability is rated as very good by our users. TPG has an overall rating of 4.2 out of 5 for reliability. |
Customer Service |
3.9 Telstra's customer service is rated as good by our users. Telstra has an overall rating of 3.9 out of 5 for customer service. |
3.8 TPG's customer service is rated as good by our users. TPG has an overall rating of 3.8 out of 5 for customer service. |
Value for Money |
3.3 Telstra is rated as ok for value for money by our users. Telstra has an overall rating of 3.3 out of 5 for value for money. |
3.9 TPG is rated as good for value for money by our users. TPG has an overall rating of 3.9 out of 5 for value for money. |
Technical Support |
4 Telstra's technical support is rated as very good by our users. Telstra has an overall rating of 4 out of 5 for technical support. |
3.9 TPG's technical support is rated as good by our users. TPG has an overall rating of 3.9 out of 5 for technical support. |
Australian based technical support | No, Telstra uses a mix of Australian based and overseas call centres for technical support. | No, TPG uses a mix of Australian based and overseas call centres for technical support. |
Call Centre Location | Telstra uses call centres based in . | TPG uses call centres based in Australia, India and Philippines. |
Services Offered | Telstra offers a range of broadband and internet related services including internet plans. | TPG offers a range of broadband and internet related services including internet plans. |
Cost of 25Mbps NBN Plan with unlimited data |
Telstra - Basic: 25Mbps, unlimited data for $89 per month. |
TPG - NBN25: 25Mbps, unlimited data for $74.99 per month. |
Cost of 50Mbps NBN Plan with unlimited data |
Telstra - Essential: 50Mbps, unlimited data for $105 per month. |
TPG - NBN50: 50Mbps, unlimited data for $79.99 per month. |
Cost of wireless broadband plan |
Telstra - 5G Home Internet (5G): 300Mbps, 1000 GB for $85 per month. |
TPG - Home Wireless Plus (5G): 50Mbps, unlimited data for $59.99 per month. |
Contact Details |
Telstra's phone number is: 1800 220 030 and website is: telstra.com.au |
TPG's phone number is: 13 14 23 and website is: tpg.com.au |
Read Reviews | Read reviews of Telstra. | Read reviews of TPG. |
Go to Telstra | Go to TPG |
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NBN25
NBN
25 Mb/s
Unlimited data
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$74.99/mth | Go to site |
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Basic
NBN
25 Mb/s
Unlimited data
|
$89/mth | Go to site |
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NBN50
NBN
50 Mb/s
Unlimited data
|
$79.99/mth | Go to site |
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NBN 50 Business
NBN
50 Mb/s
Unlimited data
|
$100/mth
$90 for first 6 months |
Go to site |
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Essential
NBN
50 Mb/s
Unlimited data
|
$105/mth
$100 for first 6 months |
Go to site |
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NBN100
NBN
100 Mb/s
Unlimited data
|
$89.99/mth
$79.99 for first 6 months |
Go to site |
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Home Superfast
NBN
250 Mb/s
Unlimited data
|
$94.99/mth | Go to site |
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Home Ultrafast
NBN
800 Mb/s
Unlimited data
|
$104.99/mth | Go to site |
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Premium
NBN
100 Mb/s
Unlimited data
|
$110/mth
$9100 for first 6 months |
Go to site |
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Ultimate
NBN
250 Mb/s
Unlimited data
|
$130/mth
$115 for first 6 months |
Go to site |
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Ultrafast
NBN
815 Mb/s
Unlimited data
|
$150/mth
$130 for first 6 months |
Go to site |
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
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