Superloop vs TPG - Which is the best broadband internet provider?
Superloop and TPG are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Superloop and TPG internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Superloop | TPG |
|---|---|---|
| About |
Superloop provides internet services in Australia, Singapore, Hong Kong, Pacific Islands & the USA. In Australia they operate their own fixed fibre and fired wireless networks. |
TPG merged with Vodaphone in 2020 and also own iiNet. |
| Overall Rating |
4.4
Superloop has a overall rating of 4.4 out of 5 based on 24 reviews over the last 24 months. Superloop is a very good broadband internet provider according to reviews submitted to this site. |
3.8
TPG has an overall rating of 3.8 out of 5 based on 40 reviews over the last 24 months. TPG is a good broadband internet provider according to reviews submitted to this site. |
| Recommended | 96% of people who have written reviews on this site would recommend Superloop to their friends as a broadband internet provider. | 75% of people who have written reviews on this site would recommend TPG to their friends as a broadband internet provider. |
| Reliability |
4.5 Superloop's reliability is rated as excellent by users who have submitted reviews to this site. Superloop has an overall rating of 4.5 out of 5 for reliability. |
4 TPG's reliability is rated as very good by users who have submitted reviews to this site. TPG has an overall rating of 4 out of 5 for reliability. |
| Customer Service |
4.4 Superloop's customer service is rated as very good by users who have submitted reviews to this site. Superloop has an overall rating of 4.4 out of 5 for customer service. |
3.7 TPG's customer service is rated as good by users who have submitted reviews to this site. TPG has an overall rating of 3.7 out of 5 for customer service. |
| Value for Money |
4.5 Superloop is rated as excellent for value for money by users who have submitted reviews to this site. Superloop has an overall rating of 4.5 out of 5 for value for money. |
3.9 TPG is rated as good for value for money by users who have submitted reviews to this site. TPG has an overall rating of 3.9 out of 5 for value for money. |
| Technical Support |
4.3 Superloop's technical support is rated as very good by users who have submitted reviews to this site. Superloop has an overall rating of 4.3 out of 5 for technical support. |
3.7 TPG's technical support is rated as good by users who have submitted reviews to this site. TPG has an overall rating of 3.7 out of 5 for technical support. |
| Australian based technical support | Yes, Superloop does have Australian based technical support. | No, TPG uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | Superloop uses call centres based in Australia. | TPG uses call centres based in Australia, India and Philippines. |
| Services Offered | Superloop offers a range of broadband and internet related services including NBN internet plans. | TPG offers a range of broadband and internet related services including internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Superloop - Home Basic: 25Mbps, unlimited data for $59.95 per month. |
TPG - NBN25: 22Mbps, unlimited data for $64.99 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Superloop - Home Standard: 50Mbps, unlimited data for $69.95 per month. |
TPG - NBN50: 48Mbps, unlimited data for $69.99 per month. |
| Cost of wireless broadband plan |
TPG - Home Wireless Plus (5G): 50Mbps, unlimited data for $59.99 per month. |
|
| Contact Details | Superloop's phone number is: 1800 10 12 10 and website is: superloop.com | TPG's phone number is: 13 14 23 and website is: tpg.com.au |
| Read Reviews | Read reviews of Superloop. | Read reviews of TPG. |
Superloop and TPG NBN25 plans (25Mbps download speed)
| Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
|---|---|---|---|---|---|---|
|
|
Home Basic (NBN) (Month by month) |
$59.95
$49.95 for first 6 months |
$57.45 | 25 Mb/s | Unlim | |
|
|
NBN25 (NBN) (6 month contract) |
$64.99 | $64.99 | 22 Mb/s | Unlim |
Superloop and TPG NBN50 plans (50Mbps download speed)
| Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
|---|---|---|---|---|---|---|
|
|
Home Standard (NBN) (Month by month) |
$69.95
$54.95 for first 6 months |
$66.2 | 50 Mb/s | Unlim | |
|
|
NBN50 (NBN) (6 month contract) |
$69.99 | $69.99 | 48 Mb/s | Unlim |
Superloop and TPG Ultrafast plans (>100Mbps download speed)
| Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
|---|---|---|---|---|---|---|
|
|
Home Fast (NBN) (Month by month) |
$84.95
$69.95 for first 6 months |
$81.2 | 95 Mb/s | Unlim | |
|
|
NBN100 (NBN) (6 month contract) |
$89.99
$79.99 for first 6 months |
$87.49 | 95 Mb/s | Unlim | |
|
|
Home Fast 40 (NBN) (Month by month) |
$94.95
$79.95 for first 6 months |
$91.2 | 95 Mb/s | Unlim | |
|
|
Home Superfast (NBN) (Month by month) |
$119.95
$99.95 for first 6 months |
$114.95 | 240 Mb/s | Unlim | |
|
|
Home Ultrafast (NBN) (Month by month) |
$139.95
$119.95 for first 6 months |
$134.95 | 500 Mb/s | 3000 GB |
Summary of Superloop and TPG comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Superloop rates higher overall than TPG does.
- Recommended: Superloop is more highly recommended than TPG.
- Reliability: Superloop rates higher for reliability than TPG does.
- Customer Service: Superloop rates higher for customer service than TPG does.
- Value for Money: Superloop rates higher for value for money than TPG does.
- Technical Support: Superloop rates higher for technical support than TPG does.
How to decide between Superloop and TPG? - next steps
- Read reviews of Superloop and TPG to see what people think of these companies
- Read our detailed information on Superloop and TPG to answer all your questions and help you make an informed decision.
- Visit the website of each company and do some of your own research - Superloop and TPG
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Was this comparison useful? Please let us know how we can improve and make this page more useful? Thanks.
Favourites List
- Click the to add companies to this list
Quick Links
Most Recommended
Win a $100 Gift Card
Simply add a review of your broadband company to go in our draw to win a $100 Amazon Gift Card!
Click here to add a review now! It only takes a few minutes! More details here.
