Superloop Reviews Superloop broadband NBN, wireless and adsl reviews

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100% of reviews would recommend Superloop to a friend

Average customer review

Customer Service :
4.5
Tech Support :
4.5
Realibility :
4.3
Value :
4.5

About Superloop Leave a Review

Web : superloop.com

Services : NBN

Call centre location: Australia

Phone : 1800 10 12 10

Availability : Australia Wide

Superloop provides internet services in Australia, Singapore, Hong Kong, Pacific Islands & the USA. In Australia they operate their own fixed fibre and fired wireless networks.

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Superloop NBN Plans

Name Typical Evening Speed Data Cost Favourite
Home Basic 22 Mbps Unlimited $59.95 / month
Home Standard 44.4 Mbps Unlimited $69.95 / month
Home Fast 90 Mbps Unlimited $89.95 / month
Home Fast 40 90 Mbps Unlimited $98.95 / month
Home Superfast 215 Mbps Unlimited $119.95 / month
Home Ultrafast 250 Mbps 3000 GB $139.95 / month
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Superloop Broadband Reviews

Jaydn

  1. 10 May, 2021
  2. Port Adelaide SA
  3. NBN - Residential
  4. 100/20
  5. $89 per month
  6. Activation : 1 week

Good company with good customer service, not so good connection reliability

Customer Service, speed is decent.

Frequently drops out come night time.

Super loop is excellent, the only fault is coming into the later night, around 11:30pm each night it will drop out for approximately 15 minutes, this has been occurring for months now and still has yet to be resolved.
Aside from this, they're truly excellent.

Customer Rating

Customer Service:

4

Tech Support:

4

Relibility:

3

Value:

3

Recommend to a friend : yes

John

  1. 30 March, 2021
  2. Woodville SA
  3. NBN - Residential
  4. Superloop NBN 50/20 Unlimited
  5. $59 per month
  6. Activation : 1 week

South Australian company with local support and a great signup deal

Local support, signup deal.

None

South Australian company with local support and a great signup deal. Swapping from my old ISP to Superloop was all done and dusted within 10 minutes with FTTP.

Customer Rating

Customer Service:

5

Tech Support:

5

Relibility:

5

Value:

5

Recommend to a friend : yes

Jonathan

  1. 4 March, 2021
  2. Granville NSW
  3. NBN - Residential
  4. 50Mbps
  5. $60 per month
  6. Activation : 1 week

Superloop is great

Quick connection

Normal price may be higher than others

Connected quickly and hits advertised speeds.

Customer Rating

Customer Service:

5

Tech Support:

5

Relibility:

5

Value:

5

Recommend to a friend : yes

Dimitry

  1. 2 March, 2021
  2. Cranbourne South VIC
  3. NBN - Residential
  4. 25
  5. $50 per month
  6. Activation : < 1 week

Good service from SP

quick connection, good service

No

Good discount for first 6 months, stable connection, good service

Customer Rating

Customer Service:

4

Tech Support:

4

Relibility:

4

Value:

5

Recommend to a friend : yes

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