TPG vs OptusNet - Which is the best broadband internet provider?
TPG and OptusNet are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of TPG and OptusNet internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | TPG | OptusNet |
|---|---|---|
| About |
TPG merged with Vodaphone in 2020 and also own iiNet. |
Optus is one of the largest telecos in Australia. They also offer TV plans packaged with their broadband plans. |
| Overall Rating |
3.6
TPG has a overall rating of 3.6 out of 5 based on 7 reviews over the last 24 months. TPG is a good broadband internet provider according to reviews submitted to this site. |
[Not enough reviews] |
| Recommended | 71% of people who have written reviews on this site would recommend TPG to their friends as a broadband internet provider. | [Not enough reviews] |
| Reliability |
3.7 TPG's reliability is rated as good by users who have submitted reviews to this site. TPG has an overall rating of 3.7 out of 5 for reliability. |
[Not enough reviews] |
| Customer Service |
3.1 TPG's customer service is rated as ok by users who have submitted reviews to this site. TPG has an overall rating of 3.1 out of 5 for customer service. |
[Not enough reviews] |
| Value for Money |
3.7 TPG is rated as good for value for money by users who have submitted reviews to this site. TPG has an overall rating of 3.7 out of 5 for value for money. |
[Not enough reviews] |
| Technical Support |
3.7 TPG's technical support is rated as good by users who have submitted reviews to this site. TPG has an overall rating of 3.7 out of 5 for technical support. |
[Not enough reviews] |
| Australian based technical support | No, TPG uses a mix of Australian based and overseas call centres for technical support. | [Not enough reviews] |
| Call Centre Location | TPG uses call centres based in Australia, India and Philippines. | [Not enough reviews] |
| Services Offered | TPG offers a range of broadband and internet related services including internet plans. | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
TPG - NBN25: 22Mbps, unlimited data for $64.99 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
TPG - NBN50: 48Mbps, unlimited data for $69.99 per month. |
OptusNet - Everyday: 50Mbps, unlimited data for $79 per month. OptusNet - Family Entertainer: 50Mbps, unlimited data for $99 per month. |
| Cost of wireless broadband plan |
TPG - Home Wireless Plus (5G): 50Mbps, unlimited data for $59.99 per month. |
OptusNet - Everday 5G (5G): 83Mbps, unlimited data for $79 per month. |
| Contact Details | TPG's phone number is: 13 14 23 and website is: tpg.com.au | OptusNet's phone number is: 1300 300 693 and website is: optus.com.au |
| Read Reviews | Read reviews of TPG. | Read reviews of OptusNet. |
TPG and OptusNet NBN25 plans (25Mbps download speed)
| Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
|---|---|---|---|---|---|---|
|
|
NBN25 (NBN) (6 month contract) |
$64.99 | $64.99 | 22 Mb/s | Unlim |
TPG and OptusNet NBN50 plans (50Mbps download speed)
| Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
|---|---|---|---|---|---|---|
|
|
NBN50 (NBN) (6 month contract) |
$69.99 | $69.99 | 48 Mb/s | Unlim | |
|
|
Everyday (NBN) (Month by month) |
$79 | $79 | 50 Mb/s | Unlim | |
|
|
Family Entertainer (NBN) (Month by month) |
$99
$89 for first 6 months |
$96.5 | 50 Mb/s | Unlim |
TPG and OptusNet Ultrafast plans (>100Mbps download speed)
| Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
|---|---|---|---|---|---|---|
|
|
NBN100 (NBN) (6 month contract) |
$89.99
$79.99 for first 6 months |
$87.49 | 95 Mb/s | Unlim | |
|
|
Everyday Fast (NBN) (Month by month) |
$99
$89 for first 6 months |
$96.5 | 100 Mb/s | Unlim | |
|
|
Family Entertainer Fast (NBN) (Month by month) |
$119
$109 for first 6 months |
$116.5 | 100 Mb/s | Unlim |
Summary of TPG and OptusNet comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: TPG and OptusNet have pretty similiar ratings overall.
- Recommended: TPG and OptusNet are recommended about the same.
- Reliability: OptusNet rates higher for reliability than TPG does.
- Customer Service: OptusNet rates higher for customer service than TPG does.
- Value for Money: OptusNet rates higher for value for money than TPG does.
- Technical Support: TPG and OptusNet have pretty similar ratings in terms of technical support.
How to decide between TPG and OptusNet? - next steps
- Read reviews of TPG and OptusNet to see what people think of these companies
- Read our detailed information on TPG and OptusNet to answer all your questions and help you make an informed decision.
- Visit the website of each company and do some of your own research - TPG and OptusNet
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Was this comparison useful? Please let us know how we can improve and make this page more useful? Thanks.
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