TPG Reviews TPG broadband NBN, wireless and adsl internet reviews and plan comparisons

3.8 Based on 40 Reviews in the last 24 months

75% of reviews would recommend TPG to a friend

Average customer review

Customer Service :
3.7
Tech Support :
3.7
Realibility :
4
Value :
3.9

About TPG Leave a Review

Web : tpg.com.au

Services :

Call centre location: Australia, India, Philippines

Phone : 13 14 23

Availability : Australia Wide

More info on TPG

TPG merged with Vodaphone in 2020 and also own iiNet.

read more...

TPG NBN Plans

Name Download Speed Data Cost Favourite
NBN12 12 Mbps Unlimited $59.99 per month
NBN25 22 Mbps Unlimited $64.99 per month
NBN50 48 Mbps Unlimited $69.99 per month
NBN100 95 Mbps Unlimited $89.99 per month
$79.99 for first 6 months
Show more NBN plans

TPG Wireless Broadband Plans

Name Download Speed Data Cost Favourite
Home Wireless Plus 50 Mbps Unlimited $59.99 per month
Home Wireless Premium 100 Mbps Unlimited $64.99 per month

TPG Broadband Reviews

Ashwin
  1. 10 March, 2023
  2. Parkdale VIC
  3. NBN - Residential
  4. NBN12 Unlimited Data
  5. $65 per month
  6. Activation : 1 week

Alright, not too bad

Unlimited data

Speed

TPG is alright. Unlimited data but compromised on speed.

Customer Rating

Customer Service:

3

Tech Support:

3

Relibility:

3

Value:

3

Recommend to a friend : yes

Austin
  1. 7 February, 2023
  2. Brisbane QLD
  3. NBN - Residential
  4. Austin Taylor
  5. $60 per month
  6. Activation : < 1 week

Overall just average

Works

Doesnt work all the time

I've lived in several countries, and I'm generally disappointed by the quality of internet in australia.

Customer Rating

Customer Service:

4

Tech Support:

5

Relibility:

4

Value:

3

Recommend to a friend : no

Mark
  1. 7 December, 2022
  2. Auburn NSW
  3. NBN - Residential
  4. NBN 250
  5. $85 per month
  6. Activation : 1 week

TPG 250 NBN plan

download speed, unlimited data, price, overall connection reliability 3 years

technical support takes a long time and you to do all the basic troubleshooting, they should have that information remotely, i was on an old expensive plan for the majority of time, had to call in to get the better price/deal, bad default router supplied

Overall reliable connection over the past 3 years, good download speeds on and off peak. It was unlimited though I never put this to the test.

When there are issues it' can be hard to reach technical support to resolve it in a timely manner and they want you to do all the basic troubleshooting, they should have that information remotely, i was on an old expensive plan for the majority of time, had to call in to get the better price/deal.
Bad default modem, better off purchasing your own for quality.

Customer Rating

Customer Service:

3

Tech Support:

4

Relibility:

4

Value:

3

Recommend to a friend : yes

Adrian
  1. 3 September, 2022
  2. Maroubra NSW
  3. NBN - Residential
  4. Nbn 100
  5. $89 per month
  6. Activation : < 1 week

Good speeds, very occasional drop outs

Price

Service can take a while to reply

The connection has been good and it was quick to set up so very happy about that. Service can be a tiny bit slow to reply, can take a few days but less than a week. Overall very happy with everything, would definitely recommend to a friend. Their prices have always been competitive.

Customer Rating

Customer Service:

4

Tech Support:

3

Relibility:

5

Value:

4

Recommend to a friend : yes

Joshua
  1. 29 August, 2022
  2. Ferny Hills QLD
  3. NBN - Residential
  4. NBN Cable 50
  5. $75 per month
  6. Activation : < 1 week

TPG, reliable service with good speeds.

Good service, speed and customer support

No longer as competitive as previous with a price increase.

Recent price rise has made me begin the process of finding a different provider. With that said, their service has be good.

Customer Rating

Customer Service:

5

Tech Support:

5

Relibility:

5

Value:

4

Recommend to a friend : yes

Chad
  1. 20 July, 2022
  2. Pimlico QLD
  3. NBN - Residential
  4. NBN50
  5. $70 per month
  6. Activation : < 1 week

Good company

Reliable connectivity

Mediocre prices, and sometimes long wait times for support

There isn't much competition in Australia for internet services, as they all provide roughly the same thing. Regardless, TPG does provide a service which is quite reliable and not prone to too much downtime.

Customer Rating

Customer Service:

3

Tech Support:

4

Relibility:

4

Value:

3

Recommend to a friend : yes

Amandajane
  1. 9 July, 2022
  2. Lane Cove NSW
  3. NBN - Residential
  4. NBN FTTC Broadband SL Bundle 25 R
  5. $60 per month
  6. Activation : < 1 week

Quick Easy and value for money

Quick answer times, Helpful tech support, explains everything in easy to understand terminology

Sometimes the calls go overseas

They explained everything that was included in easy to follow talk.
My NBN pack arrived within a couple of days. Called the support line and they walked me through the setup easily and in terminology I could understand.
I've had 1 day of drop outs, and I was sent a text message explaining that there were issues on their side.

Customer Rating

Customer Service:

4

Tech Support:

5

Relibility:

4

Value:

5

Recommend to a friend : yes

Aaron
  1. 8 July, 2022
  2. South Gladstone QLD
  3. NBN - Residential
  4. NBN50
  5. $70 per month
  6. Activation : 1 week

TPG Good value NBN

Good mostly reliable NBN

Just lately had some brief internet disconnections

Great NBN. I would recommend.

Customer Rating

Customer Service:

5

Tech Support:

5

Relibility:

4

Value:

5

Recommend to a friend : yes

Regan
  1. 2 June, 2022
  2. Mermaid Beach QLD
  3. NBN - Residential
  4. NBN HFC SL Bundle Unlimited
  5. $69 per month
  6. Activation : < 1 week

Great company, never a problem

never had an issue in over 10 years

None

Great company never had an issue or drop out.

Customer Rating

Customer Service:

5

Tech Support:

5

Relibility:

5

Value:

4

Recommend to a friend : yes

Milton
  1. 2 June, 2022
  2. KINGSGROVE NSW
  3. NBN - Residential
  4. NBN 50
  5. $70 per month
  6. Activation : < 1 week

Excellent technical support

Precise with instructions regarding NBN

Sometimes connection drops out, rare

Good for technical support and value.

Customer Rating

Customer Service:

5

Tech Support:

5

Relibility:

5

Value:

4

Recommend to a friend : yes

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