TPG merged with Vodaphone in 2020 and also own iiNet.
read more...Name | Download Speed | Data | Cost | Favourite |
---|---|---|---|---|
NBN12 | 12 Mbps | Unlimited | $69.99 per month | |
NBN25 | 25 Mbps | Unlimited | $74.99 per month | |
Show more NBN plans |
Name | Download Speed | Data | Cost | Favourite |
---|---|---|---|---|
Home Wireless Plus | 50 Mbps | Unlimited | $59.99 per month
$49.99 for first 6 months |
|
Home Wireless Premium | 100 Mbps | Unlimited | $64.99 per month
$54.99 for first 6 months |
reliable connection - I have been with TPG for more than 10 years... very little connection issue. Plug and play for the next 10 years literally. Value for money - not the cheapest on the market. Customer service - I had billing issue once..took a long long time to resolve and I had to make multiple long calls - not much progress until I talked with a lady who really took ownership of my issue. She talked with various people including the development team to get my issue resolved. Technical support - ok, I rarely call them due to their reliable connection..but I had multiple exchange in the past (e.g. 10 years ago) as the initial setup was a bit challenging - it was a newly built home.
Recommend to a friend : yes
Easy experience over the phone, clear explanation of plans available. Never had any issues when submitting a price match form. Accepted without question. Sppeds at home, essentially what was advertised. no complaints.
Recommend to a friend : yes
Mostly reliable for a family of 3 using mostly for browsing and streaming shows. Very easy to set up and no fussy NBN cables!
Recommend to a friend : yes
I would have say they are an average provider as they have good prices for unlimited data but at times I find it a struggle to watch videos or sometimes the internet drops out all together and find it a struggle to upload or download files but they have very friendly customers service and are very helpful in trying to fix any issues you have with the internet.
Recommend to a friend : yes
Never encountered any issues regarding connection or speed in the last 3 years I’ve been with TPG. Internet speed has always been consistent and never had disruptions with connection
Recommend to a friend : yes
The only reason I have stayed with TPG is because the drop outs have not been regular enough for me to get frustrated with the lack of customer service. There is a level of reliability with the HFC NBN connection with TPG at my property that should be noted. However when things do go wrong their lack of customer service proves a reason to pay more, if it weren't for my own laziness i would have changed a long time ago
Recommend to a friend : no
TPG is alright. Unlimited data but compromised on speed.
Recommend to a friend : yes
I've lived in several countries, and I'm generally disappointed by the quality of internet in australia.
Recommend to a friend : no
Overall reliable connection over the past 3 years, good download speeds on and off peak. It was unlimited though I never put this to the test.
When there are issues it' can be hard to reach technical support to resolve it in a timely manner and they want you to do all the basic troubleshooting, they should have that information remotely, i was on an old expensive plan for the majority of time, had to call in to get the better price/deal.
Bad default modem, better off purchasing your own for quality.
Recommend to a friend : yes
The connection has been good and it was quick to set up so very happy about that. Service can be a tiny bit slow to reply, can take a few days but less than a week. Overall very happy with everything, would definitely recommend to a friend. Their prices have always been competitive.
Recommend to a friend : yes