Superloop vs Tangerine - Which is the best broadband internet provider?

Superloop and Tangerine are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Superloop and Tangerine internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 12 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Superloop Tangerine
About Superloop broadband NBN, wireless and adsl internet reviews and plan comparisons
Superloop provides internet services in Australia, Singapore, Hong Kong, Pacific Islands & the USA. In Australia they operate their own fixed fibre and fired wireless networks.
Tangerine broadband NBN, wireless and adsl internet reviews and plan comparisons
Tangerine Telecom is owned by two British brothers Andrew and Richard Branson. It was started in 2004 to provide better service and better prices to Australian consumers.
Overall Rating 4.5
Superloop has a overall rating of 4.5 out of 5 based on 7 reviews over the last 12 months.
Superloop is an excellent broadband internet provider according to reviews submitted to this site.
4.1
Tangerine has an overall rating of 4.1 out of 5 based on 6 reviews over the last 12 months.
Tangerine is a very good broadband internet provider according to reviews submitted to this site.
Recommended 100% of people who have written reviews on this site would recommend Superloop to their friends as a broadband internet provider. 83% of people who have written reviews on this site would recommend Tangerine to their friends as a broadband internet provider.
Reliability 4.7
Superloop's reliability is rated as excellent by users who have submitted reviews to this site. Superloop has an overall rating of 4.7 out of 5 for reliability.
4
Tangerine's reliability is rated as very good by users who have submitted reviews to this site. Tangerine has an overall rating of 4 out of 5 for reliability.
Customer Service 4.3
Superloop's customer service is rated as very good by users who have submitted reviews to this site. Superloop has an overall rating of 4.3 out of 5 for customer service.
4.3
Tangerine's customer service is rated as very good by users who have submitted reviews to this site. Tangerine has an overall rating of 4.3 out of 5 for customer service.
Value for Money 4.6
Superloop is rated as excellent for value for money by users who have submitted reviews to this site. Superloop has an overall rating of 4.6 out of 5 for value for money.
4
Tangerine is rated as very good for value for money by users who have submitted reviews to this site. Tangerine has an overall rating of 4 out of 5 for value for money.
Technical Support 4.3
Superloop's technical support is rated as very good by users who have submitted reviews to this site. Superloop has an overall rating of 4.3 out of 5 for technical support.
4.2
Tangerine's technical support is rated as very good by users who have submitted reviews to this site. Tangerine has an overall rating of 4.2 out of 5 for technical support.
Australian based technical support Yes, Superloop does have Australian based technical support. No, Tangerine uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location Superloop uses call centres based in Australia. Tangerine uses call centres based in Australia and Phillipines.
Services Offered Superloop offers a range of broadband and internet related services including NBN internet plans. Tangerine offers a range of broadband and internet related services including NBN internet plans.
Cost of 25Mbps NBN Plan with unlimited data Superloop - Home Basic: 25Mbps, unlimited data for $59.95 per month.
Tangerine - Standard: 25Mbps, unlimited data for $59.9 per month.
Cost of 50Mbps NBN Plan with unlimited data Superloop - Home Standard: 50Mbps, unlimited data for $69.95 per month.
Tangerine - XL Speed Boost: 50Mbps, unlimited data for $69.9 per month.
Cost of wireless broadband plan
Contact Details Superloop's phone number is: 1800 10 12 10 and website is: superloop.com Tangerine's phone number is: and website is: tangerinetelecom.com.au
Read Reviews Read reviews of Superloop. Read reviews of Tangerine.

Superloop and Tangerine NBN25 plans (25Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Tangerine broadband NBN reviews Tangerine Standard
(NBN)
(Month by month)
$59.9
$44.9 for first 6 months
$56.15 25 Mb/s Unlim
Superloop broadband NBN reviews Superloop Home Basic
(NBN)
(Month by month)
$59.95
$49.95 for first 6 months
$57.45 25 Mb/s Unlim

Superloop and Tangerine NBN50 plans (50Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Tangerine broadband NBN reviews Tangerine XL Speed Boost
(NBN)
(Month by month)
$69.9
$54.9 for first 6 months
$66.15 50 Mb/s Unlim
Superloop broadband NBN reviews Superloop Home Standard
(NBN)
(Month by month)
$69.95
$54.95 for first 6 months
$66.2 50 Mb/s Unlim

Superloop and Tangerine Ultrafast plans (>100Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Superloop broadband NBN reviews Superloop Home Fast
(NBN)
(Month by month)
$84.95
$69.95 for first 6 months
$81.2 95 Mb/s Unlim
Tangerine broadband NBN reviews Tangerine XXL Speed Boost
(NBN)
(Month by month)
$89.9
$69.9 for first 6 months
$84.9 92 Mb/s Unlim
Superloop broadband NBN reviews Superloop Home Fast 40
(NBN)
(Month by month)
$94.95
$79.95 for first 6 months
$91.2 95 Mb/s Unlim
Tangerine broadband NBN reviews Tangerine XXXL Speed Boost
(NBN)
(Month by month)
$109.9
$89.9 for first 6 months
$104.9 205 Mb/s Unlim
Superloop broadband NBN reviews Superloop Home Superfast
(NBN)
(Month by month)
$119.95
$99.95 for first 6 months
$114.95 240 Mb/s Unlim
Superloop broadband NBN reviews Superloop Home Ultrafast
(NBN)
(Month by month)
$139.95
$119.95 for first 6 months
$134.95 500 Mb/s 3000 GB

Summary of Superloop and Tangerine comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Superloop rates higher overall than Tangerine does.
  • Recommended: Superloop is more highly recommended than Tangerine.
  • Reliability: Superloop rates higher for reliability than Tangerine does.
  • Customer Service: Superloop and Tangerine have pretty similar ratings for customer service.
  • Value for Money: Tangerine rates higher for value for money than Superloop does.
  • Technical Support: Superloop and Tangerine have pretty similar ratings in terms of technical support.

How to decide between Superloop and Tangerine? - next steps

  • Read reviews of Superloop and Tangerine to see what people think of these companies
  • Read our detailed information on Superloop and Tangerine to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Superloop and Tangerine
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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