Tangerine vs TPG - Which is the best broadband internet provider?
Tangerine and TPG are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Tangerine and TPG internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Tangerine | TPG |
|---|---|---|
| About |
Tangerine Telecom is owned by two British brothers Andrew and Richard Branson. It was started in 2004 to provide better service and better prices to Australian consumers. |
TPG merged with Vodaphone in 2020 and also own iiNet. |
| Overall Rating |
4.3
Tangerine has a overall rating of 4.3 out of 5 based on 9 reviews over the last 24 months. Tangerine is a very good broadband internet provider according to reviews submitted to this site. |
3.8
TPG has an overall rating of 3.8 out of 5 based on 40 reviews over the last 24 months. TPG is a good broadband internet provider according to reviews submitted to this site. |
| Recommended | 89% of people who have written reviews on this site would recommend Tangerine to their friends as a broadband internet provider. | 75% of people who have written reviews on this site would recommend TPG to their friends as a broadband internet provider. |
| Reliability |
4.3 Tangerine's reliability is rated as very good by users who have submitted reviews to this site. Tangerine has an overall rating of 4.3 out of 5 for reliability. |
4 TPG's reliability is rated as very good by users who have submitted reviews to this site. TPG has an overall rating of 4 out of 5 for reliability. |
| Customer Service |
4.4 Tangerine's customer service is rated as very good by users who have submitted reviews to this site. Tangerine has an overall rating of 4.4 out of 5 for customer service. |
3.7 TPG's customer service is rated as good by users who have submitted reviews to this site. TPG has an overall rating of 3.7 out of 5 for customer service. |
| Value for Money |
4.1 Tangerine is rated as very good for value for money by users who have submitted reviews to this site. Tangerine has an overall rating of 4.1 out of 5 for value for money. |
3.9 TPG is rated as good for value for money by users who have submitted reviews to this site. TPG has an overall rating of 3.9 out of 5 for value for money. |
| Technical Support |
4.3 Tangerine's technical support is rated as very good by users who have submitted reviews to this site. Tangerine has an overall rating of 4.3 out of 5 for technical support. |
3.7 TPG's technical support is rated as good by users who have submitted reviews to this site. TPG has an overall rating of 3.7 out of 5 for technical support. |
| Australian based technical support | No, Tangerine uses a mix of Australian based and overseas call centres for technical support. | No, TPG uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | Tangerine uses call centres based in Australia and Phillipines. | TPG uses call centres based in Australia, India and Philippines. |
| Services Offered | Tangerine offers a range of broadband and internet related services including NBN internet plans. | TPG offers a range of broadband and internet related services including internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Tangerine - Standard: 25Mbps, unlimited data for $59.9 per month. |
TPG - NBN25: 22Mbps, unlimited data for $64.99 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Tangerine - XL Speed Boost: 50Mbps, unlimited data for $69.9 per month. |
TPG - NBN50: 48Mbps, unlimited data for $69.99 per month. |
| Cost of wireless broadband plan |
TPG - Home Wireless Plus (5G): 50Mbps, unlimited data for $59.99 per month. |
|
| Contact Details | Tangerine's phone number is: and website is: tangerinetelecom.com.au | TPG's phone number is: 13 14 23 and website is: tpg.com.au |
| Read Reviews | Read reviews of Tangerine. | Read reviews of TPG. |
Tangerine and TPG NBN25 plans (25Mbps download speed)
| Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
|---|---|---|---|---|---|---|
|
|
Standard (NBN) (Month by month) |
$59.9
$44.9 for first 6 months |
$56.15 | 25 Mb/s | Unlim | |
|
|
NBN25 (NBN) (6 month contract) |
$64.99 | $64.99 | 22 Mb/s | Unlim |
Tangerine and TPG NBN50 plans (50Mbps download speed)
| Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
|---|---|---|---|---|---|---|
|
|
XL Speed Boost (NBN) (Month by month) |
$69.9
$54.9 for first 6 months |
$66.15 | 50 Mb/s | Unlim | |
|
|
NBN50 (NBN) (6 month contract) |
$69.99 | $69.99 | 48 Mb/s | Unlim |
Tangerine and TPG Ultrafast plans (>100Mbps download speed)
| Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
|---|---|---|---|---|---|---|
|
|
XXL Speed Boost (NBN) (Month by month) |
$89.9
$69.9 for first 6 months |
$84.9 | 92 Mb/s | Unlim | |
|
|
NBN100 (NBN) (6 month contract) |
$89.99
$79.99 for first 6 months |
$87.49 | 95 Mb/s | Unlim | |
|
|
XXXL Speed Boost (NBN) (Month by month) |
$109.9
$89.9 for first 6 months |
$104.9 | 205 Mb/s | Unlim |
Summary of Tangerine and TPG comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Tangerine rates higher overall than TPG does.
- Recommended: Tangerine is more highly recommended than TPG.
- Reliability: Tangerine rates higher for reliability than TPG does.
- Customer Service: Tangerine rates higher for customer service than TPG does.
- Value for Money: Tangerine and TPG have pretty similar ratings in terms of value for money.
- Technical Support: Tangerine rates higher for technical support than TPG does.
How to decide between Tangerine and TPG? - next steps
- Read reviews of Tangerine and TPG to see what people think of these companies
- Read our detailed information on Tangerine and TPG to answer all your questions and help you make an informed decision.
- Visit the website of each company and do some of your own research - Tangerine and TPG
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
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