Tangerine vs Superloop - Which is the best broadband internet provider?

Tangerine and Superloop are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Tangerine and Superloop internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	Tangerine	Superloop
About
	Tangerine Telecom is owned by two British brothers Andrew and Richard Branson. It was started in 2004 to provide better service and better prices to Australian consumers.	Superloop provides internet services in Australia, Singapore, Hong Kong, Pacific Islands & the USA. In Australia they operate their own fixed fibre and fired wireless networks.
	Go to Tangerine	Go to Superloop
Overall Rating	3.9 Tangerine has a overall rating of 3.9 out of 5 based on 10 reviews. Tangerine is a good broadband internet provider according to our users.	4.4 Superloop has an overall rating of 4.4 out of 5 based on 19 reviews. Superloop is a very good broadband internet provider according to our users.
Recommended	80% of people who have written reviews on this site would recommend Tangerine to their friends as a broadband internet provider.	95% of people who have written reviews on this site would recommend Superloop to their friends as a broadband internet provider.
Reliability	4.2 Tangerine's reliability is rated as very good by our users. Tangerine has an overall rating of 4.2 out of 5 for reliability.	4.6 Superloop's reliability is rated as excellent by our users. Superloop has an overall rating of 4.6 out of 5 for reliability.
Customer Service	3.7 Tangerine's customer service is rated as good by our users. Tangerine has an overall rating of 3.7 out of 5 for customer service.	4.3 Superloop's customer service is rated as very good by our users. Superloop has an overall rating of 4.3 out of 5 for customer service.
Value for Money	3.9 Tangerine is rated as good for value for money by our users. Tangerine has an overall rating of 3.9 out of 5 for value for money.	4.3 Superloop is rated as very good for value for money by our users. Superloop has an overall rating of 4.3 out of 5 for value for money.
Technical Support	3.9 Tangerine's technical support is rated as good by our users. Tangerine has an overall rating of 3.9 out of 5 for technical support.	4.4 Superloop's technical support is rated as very good by our users. Superloop has an overall rating of 4.4 out of 5 for technical support.
Australian based technical support	No, Tangerine uses a mix of Australian based and overseas call centres for technical support.	Yes, Superloop does have Australian based technical support.
Call Centre Location	Tangerine uses call centres based in Australia and Phillipines.	Superloop uses call centres based in Australia.
Services Offered	Tangerine offers a range of broadband and internet related services including NBN internet plans.	Superloop offers a range of broadband and internet related services including NBN internet plans.
Cost of 25Mbps NBN Plan with unlimited data	Tangerine - Value: 25Mbps, unlimited data for $67.9 per month.	Superloop - Everyday: 25Mbps, unlimited data for $69 per month.
Cost of 50Mbps NBN Plan with unlimited data	Tangerine - Value Plus: 50Mbps, unlimited data for $82.9 per month.	Superloop - Extra Value: 50Mbps, unlimited data for $81 per month.
Cost of wireless broadband plan	Tangerine - 100GB (5G): 100Mbps, unlimited data for $34.9 per month.
Contact Details	Tangerine's phone number is: and website is: tangerinetelecom.com.au	Superloop's phone number is: 1800 10 12 10 and website is: superloop.com
Read Reviews	Read reviews of Tangerine.	Read reviews of Superloop.
	Go to Tangerine	Go to Superloop

Tangerine and Superloop NBN25 plans (25Mbps download speed)

	Value NBN 25 Mb/s Unlimited data	$67.9/mth $47.9 for first 6 months	Go to site
	Everyday NBN 25 Mb/s Unlimited data	$69/mth $59 for first 6 months	Go to site

Tangerine and Superloop NBN50 plans (50Mbps download speed)

	Extra Value NBN 50 Mb/s Unlimited data	$81/mth $67 for first 6 months	Go to site
	Value Plus NBN 50 Mb/s Unlimited data	$82.9/mth $62.9 for first 6 months	Go to site

Tangerine and Superloop Ultrafast plans (>100Mbps download speed)

	Speedy NBN 100 Mb/s Unlimited data	$85.9/mth $65.9 for first 6 months	Go to site
	Family NBN 98 Mb/s Unlimited data	$89/mth $75 for first 6 months	Go to site
	Speedy Plus NBN 100 Mb/s Unlimited data	$89.9/mth $74.9 for first 6 months	Go to site
	Power Home NBN 98 Mb/s Unlimited data	$95/mth $79 for first 6 months	Go to site
	Superfast NBN 250 Mb/s Unlimited data	$99/mth $85 for first 6 months	Go to site
	Superspeedy NBN 250 Mb/s Unlimited data	$104.9/mth $84.9 for first 6 months	Go to site
	Lightspeed NBN 811 Mb/s 3000 GB	$109/mth $99 for first 6 months	Go to site
	Ultraspeedy NBN 700 Mb/s Unlimited data	$124.9/mth $104.9 for first 6 months	Go to site

Summary of Tangerine and Superloop comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

• Overall: Superloop rates higher overall than Tangerine does.
• Recommended: Superloop is more highly recommended than Tangerine.
• Reliability: Superloop rates higher for reliability than Tangerine does.
• Customer Service: Superloop rates higher for customer service than Tangerine does.
• Value for Money: Superloop rates higher for value for money than Tangerine does.
• Technical Support: Superloop rates higher for technical support than Tangerine does.

How to decide between Tangerine and Superloop? - next steps

• Read reviews of Tangerine and Superloop to see what people think of these companies
• Read our detailed information on Tangerine and Superloop to answer all your questions and help you make an informed decision.
• Visit the website of each company and do some of your own research - Tangerine and Superloop
• Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
• Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.

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