Exetel vs Aussie Broadband - Which is the best broadband internet provider?

Exetel and Aussie Broadband are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Exetel and Aussie Broadband internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 12 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Exetel Aussie Broadband
About Exetel broadband NBN, wireless and adsl internet reviews and plan comparisons
Exetel has been around since the early 1990s and has continued to grow into one of Australia's largest independent broadband companies. It's still a family owned business and has over 240,000 customers in Australia.
Aussie Broadband broadband NBN, wireless and adsl internet reviews and plan comparisons
Aussie Broadband have been around for more than 16 years and pride themselves on being Australian owned and operated from regional Victoria.
Overall Rating 3.8
Exetel has a overall rating of 3.8 out of 5 based on 8 reviews over the last 12 months.
Exetel is a good broadband internet provider according to reviews submitted to this site.
4.7
Aussie Broadband has an overall rating of 4.7 out of 5 based on 28 reviews over the last 12 months.
Aussie Broadband is an excellent broadband internet provider according to reviews submitted to this site.
Recommended 88% of people who have written reviews on this site would recommend Exetel to their friends as a broadband internet provider. 100% of people who have written reviews on this site would recommend Aussie Broadband to their friends as a broadband internet provider.
Reliability 3.9
Exetel's reliability is rated as good by users who have submitted reviews to this site. Exetel has an overall rating of 3.9 out of 5 for reliability.
4.5
Aussie Broadband's reliability is rated as excellent by users who have submitted reviews to this site. Aussie Broadband has an overall rating of 4.5 out of 5 for reliability.
Customer Service 4
Exetel's customer service is rated as very good by users who have submitted reviews to this site. Exetel has an overall rating of 4 out of 5 for customer service.
4.9
Aussie Broadband's customer service is rated as excellent by users who have submitted reviews to this site. Aussie Broadband has an overall rating of 4.9 out of 5 for customer service.
Value for Money 3.9
Exetel is rated as good for value for money by users who have submitted reviews to this site. Exetel has an overall rating of 3.9 out of 5 for value for money.
4.4
Aussie Broadband is rated as very good for value for money by users who have submitted reviews to this site. Aussie Broadband has an overall rating of 4.4 out of 5 for value for money.
Technical Support 3.5
Exetel's technical support is rated as good by users who have submitted reviews to this site. Exetel has an overall rating of 3.5 out of 5 for technical support.
4.9
Aussie Broadband's technical support is rated as excellent by users who have submitted reviews to this site. Aussie Broadband has an overall rating of 4.9 out of 5 for technical support.
Australian based technical support No, Exetel uses a mix of Australian based and overseas call centres for technical support. Yes, Aussie Broadband does have Australian based technical support.
Call Centre Location Exetel uses call centres based in Australia and Sri Lanka. Aussie Broadband uses call centres based in Australia.
Services Offered Exetel offers a range of broadband and internet related services including NBN and 5G internet plans. Aussie Broadband offers a range of broadband and internet related services including NBN and 4G internet plans.
Cost of 25Mbps NBN Plan with unlimited data Exetel - Everyday: 25Mbps, unlimited data for $59.95 per month.
Aussie Broadband - Casual: 25Mbps, unlimited data for $69 per month.
Cost of 50Mbps NBN Plan with unlimited data Exetel - Extra Value: 50Mbps, unlimited data for $69.95 per month.
Aussie Broadband - Everyday: 50Mbps, unlimited data for $79 per month.
Cost of wireless broadband plan Aussie Broadband - 25GB (4G): 50Mbps, 25 GB for $25 per month.
Contact Details Exetel's phone number is: 13 39 38 and website is: exetel.com.au Aussie Broadband's phone number is: 1300 880 905 and website is: aussiebroadband.com.au
Read Reviews Read reviews of Exetel. Read reviews of Aussie Broadband.

Exetel and Aussie Broadband NBN25 plans (25Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Exetel broadband NBN reviews Exetel Everyday
(NBN)
(Month by month)
$59.95
$49.95 for first 0 months
$59.95 25 Mb/s Unlim
Aussie Broadband broadband NBN reviews Aussie Broadband Casual
(NBN)
(Month by month)
$69 $69 25 Mb/s Unlim

Exetel and Aussie Broadband NBN50 plans (50Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Exetel broadband NBN reviews Exetel Extra Value
(NBN)
(Month by month)
$69.95
$53.95 for first 6 months
$65.95 50 Mb/s Unlim
Aussie Broadband broadband NBN reviews Aussie Broadband Everyday
(NBN)
(Month by month)
$79 $79 50 Mb/s Unlim
Aussie Broadband broadband NBN reviews Aussie Broadband Intermediate
(NBN)
(Month by month)
$79 $79 50 Mb/s Unlim

Exetel and Aussie Broadband Ultrafast plans (>100Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Exetel broadband NBN reviews Exetel Family
(NBN)
(Month by month)
$84.95
$68.95 for first 6 months
$80.95 100 Mb/s Unlim
Exetel broadband NBN reviews Exetel Power home
(NBN)
(Month by month)
$94.95
$77.95 for first 6 months
$90.7 100 Mb/s Unlim
Aussie Broadband broadband NBN reviews Aussie Broadband Family
(NBN)
(Month by month)
$99 $99 97 Mb/s Unlim
Aussie Broadband broadband NBN reviews Aussie Broadband Essential
(NBN)
(Month by month)
$109 $109 99 Mb/s Unlim
Exetel broadband NBN reviews Exetel Superfast
(NBN)
(Month by month)
$119.95
$99.95 for first 6 months
$114.95 250 Mb/s Unlim
Aussie Broadband broadband NBN reviews Aussie Broadband Power User
(NBN)
(Month by month)
$129 $129 244 Mb/s Unlim
Exetel broadband NBN reviews Exetel Lightspeed
(NBN)
(Month by month)
$139.95
$119.95 for first 6 months
$134.95 500 Mb/s Unlim
Aussie Broadband broadband NBN reviews Aussie Broadband Power House
(NBN)
(Month by month)
$149 $149 600 Mb/s Unlim
Aussie Broadband broadband NBN reviews Aussie Broadband Advanced
(NBN)
(Month by month)
$209 $209 248 Mb/s Unlim
Aussie Broadband broadband NBN reviews Aussie Broadband Pro
(NBN)
(Month by month)
$319 $319 500 Mb/s Unlim
Aussie Broadband broadband NBN reviews Aussie Broadband Ultimate
(NBN)
(Month by month)
$429 $429 1000 Mb/s Unlim

Summary of Exetel and Aussie Broadband comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Aussie Broadband rates higher overall than Exetel does.
  • Recommended: Aussie Broadband is more highly recommended than Exetel.
  • Reliability: Aussie Broadband rates higher for reliability than Exetel does.
  • Customer Service: Aussie Broadband rates higher for customer service than Exetel does.
  • Value for Money: Aussie Broadband rates higher for value for money than Exetel does.
  • Technical Support: Aussie Broadband rates higher for technical support than Exetel does.

How to decide between Exetel and Aussie Broadband? - next steps

  • Read reviews of Exetel and Aussie Broadband to see what people think of these companies
  • Read our detailed information on Exetel and Aussie Broadband to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Exetel and Aussie Broadband
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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