Aussie Broadband Reviews

1. 31 October, 2021
2. Traralgon VIC
3. NBN - Residential
4. Unlimited nbn plan
5. $70 per month
6. Activation : 1 week

Great company

Great customer service

Outages

Great company and good cost but they have been having a lot of outages lately.

Recommend to a friend : yes

1. 30 October, 2021
2. Ormeau QLD
3. Cable - Residential
4. Samuel Squires
5. $89 per month
6. Activation : < 1 week

Very good customer service

Customer service

Connection not very good

Was very impressed with customer service

Recommend to a friend : yes

1. 23 October, 2021
2. ROWVILLE VIC
3. NBN - Residential
4. 50mb Unlimited
5. $79 per month
6. Activation : 1 week

Aussie is very succesfuly and there are valid reasons for it.

100 Aussie based company and support

Can be slightly more expensive than cheaper options

Australian based support with team members that don't read from a script and are extremely helpful.

Recommend to a friend : yes

1. 5 October, 2021
2. Fairfield NSW
3. NBN - Residential
4. NBN 50Mbps/20Mbps Unlimited
5. $79 per month
6. Activation : 2 weeks

Great company offering reasonable plans

Easy to connect due to Australian based team

Sometimes service can be patchy although may be NBN problem

The company was very responsive prior to set up as well as post service installation. They keep us updated via the app and sms system if services are looking patchy or down.

Australian based team are quite responsive. Being Australian based though means sometimes needing to wait until the next business day.

Overall a solid company with solid plans. The pricing might not be the cheapest but responsiveness and issue resolution has been good with the company.

Recommend to a friend : yes

1. 2 October, 2021
2. Clayton VIC
3. NBN - Residential
4. Georgios Baltatzis
5. $99 per month
6. Activation : < 1 week

Hassle free

Grafos Pty. Ltd.

Grafos Pty. Ltd.

It just works, fast, reliable, no nasty surprises, great customer support

Recommend to a friend : yes

1. 2 October, 2021
2. Dales Creek VIC
3. NBN - Residential
4. Fixed Wireless Plus
5. $75 per month
6. Activation : 1 week

Great company

Clearly puts performance over profits

Have become much bigger recently and dont appear to have the same customer service.

Aussie Broadband by far have been the best internet provider I have had, with consistency, good customer service, and priority on speeds.

Recommend to a friend : yes

1. 1 October, 2021
2. AVALON BEACH NSW
3. NBN - Residential
4. NBN FTTN 50Mbps/20Mbps with Unlimited Da
5. $79 per month
6. Activation : < 1 week

Stoked with the product and service highly recommend!

Reliable product, fast connection, great service/support, onshore customer service, great communication and app

nil

I'm been very happy with Aussie Broadband since day dot. We were connected quickly, and communication was great throughout this process. Ever since we've never had an issue. I had to contact support once to get help changing some configuration/settings, and was amazed at how quickly and easily this was sorted - I was able to do it via online chat and the changes came into effect immediately. They also have a great app that not only provided information on your service as well as FAQs and the like, but it also notifies you if there is ever planned maintenance they may impact your service. While I acknowledge the monthly cost for Aussie is slightly higher than other providers, but in my (strong) opinion, their product and service is very much worth it :)

Recommend to a friend : yes

1. 28 September, 2021
2. Korumburra VIC
3. NBN - Residential
4. Ulimited
5. $120 per month
6. Activation : < 1 week

Amazing Australian Customer Service

Locally based in Gippsland, great customer service and support.

Their plans could be better value compared to what is on the market elsewhere.

Aussie Broadband have always provided amazing support and customer service. The fact they are local and have Australian based support is one of the reasons I chose them as my provider. I do how ever think that other providers tend to offer better value or bundles with other products.

Recommend to a friend : yes

1. 7 September, 2021
2. Balgowlah heights NSW
3. NBN - Residential
4. 250/25 HFC
5. $129 per month
6. Activation : < 1 week

Great service, fast speeds

Great fast local customer service

A bit dear

Great fast local customer service. Really great to talk to someone instantly over the phone. A bit dear but you get the fastest speeds for the premium price

Recommend to a friend : yes

1. 7 September, 2021
2. Strathfield South NSW
3. NBN - Residential
4. NBN 25Mbps/10Mbps Unlimited
5. $69 per month
6. Activation : < 1 week

Great service!

Customer Service, reliability, connect speed, communication

Its not the cheapest in the market, but its reliable and stable.

It's super easy to connect, my NBN is ready on the day I moved in. Had some issues connecting and the customer service lady is so nice and helped us to setup our modem step by step.

In terms of cost, obviously it's not the cheapest in the market, but with this level of customer service (talk to a real person and knowledgable to solve your problem in one call), it's worth it!

Recommend to a friend : yes