Is Neptune better than Vocal?

Both Neptune and Vocal have fewer than 5 verified reviews on Oz Broadband Reviews, so we don't yet show aggregate ratings. Compare plans and prices in the tables above, or read the individual reviews on each company's page.

Which is cheaper for NBN50, Neptune or Vocal?

Neptune's cheapest NBN50 plan is the NBN 50 (50/20) at $80/month ongoing. Vocal's cheapest NBN50 plan is the nbn 50 at $63/month ongoing. Vocal is cheaper on the ongoing price after any intro period ends.

Which has better customer service, Neptune or Vocal?

Neptune scores 5.0 out of 5 on customer service vs Vocal's 1.0, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Neptune's call centre is based in Australia and Vocal's is based in Australia.

What plans do Neptune and Vocal offer?

Neptune offers 14 NBN plans. Vocal offers 9 NBN plans and 6 wireless plans. See the full plan tables above for prices, speeds and data limits.

Where are Neptune and Vocal's call centres?

Neptune's customer support is based in Australia. Vocal's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.

How do I switch from Neptune to Vocal (or Vocal to Neptune)?

Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.

Neptune vs Vocal - Which is the best NBN internet provider?

Neptune and Vocal are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Neptune and Vocal internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	Neptune	Vocal
About
	Neptune Internet is an Australian nbn provider built to shake up the traditional home internet market. Every plan is no lock-in with unlimited data, a free public static IP, and an integrated WireGuard VPN, backed by Australian-based support. Plans run from nbn 25 right up to multi-gigabit 2000/500 speeds.	Vocal Internet is a 100% Australian-owned provider founded in 2003, offering nbn and mobile broadband to homes and businesses.
	Go to Neptune	Go to Vocal
Overall Rating	[Not enough reviews]	[Not enough reviews]
Recommended	[Not enough reviews]	[Not enough reviews]
Reliability	[Not enough reviews]	[Not enough reviews]
Customer Service	[Not enough reviews]	[Not enough reviews]
Value for Money	[Not enough reviews]	[Not enough reviews]
Technical Support	[Not enough reviews]	[Not enough reviews]
Australian based technical support	[Not enough reviews]	[Not enough reviews]
Call Centre Location	[Not enough reviews]	[Not enough reviews]
Services Offered	[Not enough reviews]	[Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data	Neptune - NBN 25 (25/10): 25Mbps, unlimited data for $55 per month. Neptune - Fixed Wireless (25/5): 25Mbps, unlimited data for $65 per month.	Vocal - nbn 25: 25Mbps, unlimited data for $53 per month.
Cost of 50Mbps NBN Plan with unlimited data	Neptune - NBN 50 (50/20): 50Mbps, unlimited data for $80 per month.	Vocal - nbn 50: 50Mbps, unlimited data for $63 per month.
Cost of wireless broadband plan		Vocal - Wireless 12Mbps (4G): 10Mbps, unlimited data for $55 per month.
Contact Details	Neptune's phone number is: 1800 868 508 and website is: neptune.net.au	Vocal's phone number is: 1300 796700 and website is: vocal.com.au
Read Reviews	Read reviews of Neptune.	Read reviews of Vocal.
	Go to Neptune	Go to Vocal

Neptune and Vocal NBN25 plans (25Mbps download speed)

nbn 25 NBN - Fixed Line 25 Mb/s Unlimited data	$53/mth	Go to site
NBN 25 (25/10) NBN - Fixed Line 25 Mb/s Unlimited data	$55/mth	Go to site
Fixed Wireless (25/5) NBN - Fixed Wireless 25 Mb/s Unlimited data	$65/mth	Go to site

Neptune and Vocal NBN50 plans (50Mbps download speed)

	nbn 50 NBN - Fixed Line 50 Mb/s Unlimited data	$63/mth	Go to site
	NBN 50 (50/20) NBN - Fixed Line 50 Mb/s Unlimited data	$80/mth	Go to site

Neptune and Vocal Ultrafast plans (>100Mbps download speed)

nbn 100 NBN - Fixed Line 100 Mb/s Unlimited data	$73/mth	Go to site
nbn 100 NBN - Fixed Line 100 Mb/s Unlimited data	$73/mth	Go to site
NBN 500 (500/50) NBN - Fixed Line 500 Mb/s Unlimited data	$85/mth	Go to site
NBN 100 (100/20) NBN - Fixed Line 100 Mb/s Unlimited data	$85/mth	Go to site
NBN Superfast (750/50) NBN - Fixed Line 750 Mb/s Unlimited data	$95/mth	Go to site
NBN 100 (100/40) NBN - Fixed Line 100 Mb/s Unlimited data	$95/mth	Go to site
nbn 250 NBN - Fixed Line 250 Mb/s Unlimited data	$103/mth	Go to site
nbn 250 NBN - Fixed Line 250 Mb/s Unlimited data	$103/mth	Go to site
NBN 1000 (1000/100) NBN - Fixed Line 1000 Mb/s Unlimited data	$105/mth	Go to site
NBN 250 (250/100) NBN - Fixed Line 250 Mb/s Unlimited data	$110/mth	Go to site
nbn 1000 NBN - Fixed Line 1000 Mb/s Unlimited data	$128/mth	Go to site
nbn 1000 NBN - Fixed Line 1000 Mb/s Unlimited data	$128/mth	Go to site
NBN 500 FTTP (500/200) NBN - Fixed Line 500 Mb/s Unlimited data	$130/mth	Go to site
NBN 1000 (1000/400) NBN - Fixed Line 1000 Mb/s Unlimited data	$150/mth	Go to site
NBN 2000 (2000/100) NBN - Fixed Line 2000 Mb/s Unlimited data	$175/mth	Go to site
NBN 2000 (2000/200) NBN - Fixed Line 2000 Mb/s Unlimited data	$175/mth	Go to site
NBN 2000 (2000/500) NBN - Fixed Line 2000 Mb/s Unlimited data	$235/mth	Go to site

Summary of Neptune and Vocal comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

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