Internode
Internode is no longer an active broadband provider on Oz Broadband Review.
We still have 44 customer reviews for Internode on file, averaging 3.2 out of 5.
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Past reviews of Internode
3 September 2025 · 3.0/5
Pros: Internet is reliable and speed is okay.
Cons: Customer service has collapsed.
When I joined Internode was the best ISP in the country. Great products, great service, top performance. Since Simon Hackket left and TPG has taken over it has been downhill all the way. It is but a shadow of its former self.
7 March 2024 · 1.5/5
Pros: thet were good once...
Cons: unable to assitst with recent tech issues, no wonder they will not take on any new internode customers.
low speed, off shore assistance, gave them several weeks to resolve, Aussie BB connected in hours and massive speed. See ya!
11 May 2023 · 4.0/5
Pros: reliable, cost, data caps
Cons: tech support got worse after buyout
I got mixed messages from customer support with regards to setup timeframe. You will/won't need a technician. You're service will/won't be ready this week.
18 March 2023 · 1.8/5
Pros: Used to have an Australian based tech support team not any more
Cons: Offshore tech support who do not listen and can not help
Internode used to be fantastic, you had an issue, you spoke to someone in Adelaide and they generally sorted it quickly. Now their tech support is in Manilla and although they are very polite and try to be helpful they are simply not. They do not listen to you like they used to.
15 October 2022 · 4.5/5
Pros: Delivers what Im paying for
Cons: Not much differentiation.
Activated painlessly. Never had a problem with speed, has always been over 50 Mbps whenever I've tested it.
Did have some dropouts at one point but it was fixed and has been perfect since.
I think it's pretty bog standard HFC and Internode doesn't have much to do with it but nothing to complain about.
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