Vodafone vs activ8me - Which is the best NBN internet provider?
Activ8me is a smaller, Australian owned provider often praised in reviews for its regional coverage and customer service, making it a solid choice for those outside major cities. Vodafone, on the other hand, is a global giant, typically appealing to existing mobile customers who value bundling and the convenience of a single bill. While Activ8me often comes out cheaper, Vodafone's national network and brand recognition are big draws for many. Ultimately, your choice might come down to whether you prioritise local support and value, or integrated services and a familiar name.
Vodafone and activ8me are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Vodafone and activ8me internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Vodafone | activ8me |
|---|---|---|
| About |
|
 |
| Vodafone is one of Australia's three major mobile networks and has been part of TPG Telecom since the 2020 merger. Alongside mobile it sells nbn and 5G home wireless broadband. | activ8me is one of Australia's largest nbn Sky Muster satellite providers, specialising in rural, regional and remote homes. Trading since 2005 and owned by Australian Private Networks, it was the first local ISP to commercialise satellite broadband, and now also offers fixed wireless and fixed line nbn plans. | |
| Go to Vodafone | Go to activ8me | |
| Overall Rating |
4.2
Vodafone has a overall rating of 4.2 out of 5 based on 8 reviews. Vodafone is a very good broadband internet provider according to our users. |
3.8
activ8me has an overall rating of 3.8 out of 5 based on 5 reviews. activ8me is a good broadband internet provider according to our users. |
| Recommended | 88% of people who have written reviews on this site would recommend Vodafone to their friends as a broadband internet provider. | 80% of people who have written reviews on this site would recommend activ8me to their friends as a broadband internet provider. |
| Reliability |
3.8 Vodafone's reliability is rated as good by our users. Vodafone has an overall rating of 3.8 out of 5 for reliability. |
3.8 activ8me's reliability is rated as good by our users. activ8me has an overall rating of 3.8 out of 5 for reliability. |
| Customer Service |
4.5 Vodafone's customer service is rated as excellent by our users. Vodafone has an overall rating of 4.5 out of 5 for customer service. |
4 activ8me's customer service is rated as very good by our users. activ8me has an overall rating of 4 out of 5 for customer service. |
| Value for Money |
4 Vodafone is rated as very good for value for money by our users. Vodafone has an overall rating of 4 out of 5 for value for money. |
3.6 activ8me is rated as good for value for money by our users. activ8me has an overall rating of 3.6 out of 5 for value for money. |
| Technical Support |
4.3 Vodafone's technical support is rated as very good by our users. Vodafone has an overall rating of 4.3 out of 5 for technical support. |
3.8 activ8me's technical support is rated as good by our users. activ8me has an overall rating of 3.8 out of 5 for technical support. |
| Australian based technical support | No, Vodafone uses a mix of Australian based and overseas call centres for technical support. | Yes, activ8me does have Australian based technical support. |
| Call Centre Location | Vodafone uses call centres based in Australia, India and Egypt. | activ8me uses call centres based in Australia. |
| Services Offered | Vodafone offers a range of broadband and internet related services including NBN internet plans. | activ8me offers a range of broadband and internet related services including NBN internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Vodafone - Basic: 25Mbps, unlimited data for $74 per month. |
activ8me - Premium 50: 29Mbps, unlimited data for $74 per month. activ8me - Fixed Wireless (starting price): 25Mbps, unlimited data for $74.95 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Vodafone - Essential: 50Mbps, unlimited data for $84 per month. |
activ8me - Fibre (starting price): 50Mbps, unlimited data for $74.95 per month. activ8me - Premium 100: 50Mbps, unlimited data for $99 per month. |
| Cost of wireless broadband plan |
Vodafone - 5G Home Internet Basic (5G): 19Mbps, unlimited data for $60 per month. |
|
| Contact Details |
Vodafone's phone number is: 1300 650 410 and website is: vodafone.com.au |
activ8me's phone number is: 13 22 88 and website is: activ8me.net.au |
| Read Reviews | Read reviews of Vodafone. | Read reviews of activ8me. |
| Go to Vodafone | Go to activ8me |
Vodafone and activ8me NBN25 plans (25Mbps download speed)
|
Premium 50
NBN - Sky Muster
29 Mb/s
Unlimited data
|
$74/mth | Go to site |
|
|
Basic
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$74/mth | Go to site |
|
|
Fixed Wireless (starting price)
NBN - Fixed Wireless
25 Mb/s
Unlimited data
|
$74.95/mth | Go to site |
Vodafone and activ8me NBN50 plans (50Mbps download speed)
|
|
Fibre (starting price)
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$74.95/mth | Go to site |
|
|
Essential
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84/mth | Go to site |
|
|
Premium 100
NBN - Sky Muster
50 Mb/s
Unlimited data
|
$99/mth | Go to site |
Vodafone and activ8me Ultrafast plans (>100Mbps download speed)
|
|
Essential+
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$89/mth
$69 for first 12 months |
Go to site |
|
|
Home Fast+
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$94/mth
$74 for first 12 months |
Go to site |
|
|
Home Superfast
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$104/mth
$84 for first 12 months |
Go to site |
Summary of Vodafone and activ8me comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Vodafone rates higher overall than activ8me does.
- Recommended: Vodafone is more highly recommended than activ8me.
- Reliability: Vodafone and activ8me have pretty similar ratings for reliability.
- Customer Service: Vodafone rates higher for customer service than activ8me does.
- Value for Money: Vodafone rates higher for value for money than activ8me does.
- Technical Support: Vodafone rates higher for technical support than activ8me does.
How to decide between Vodafone and activ8me? - next steps
- Read reviews of Vodafone and activ8me to see what people think of these companies
- Visit the website of each company and do some of your own research - Vodafone and activ8me
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Vodafone vs activ8me
Is Vodafone better than activ8me?
On Oz Broadband Reviews Vodafone rates 4.2 out of 5 from 8 reviews and activ8me rates 3.8 from 5 reviews. On recommend-to-a-friend, 88% of Vodafone reviewers said they'd recommend the provider, vs 80% for activ8me. On individual metrics, Vodafone wins on customer service (4.5 vs 4.0) and value for money (4.0 vs 3.6) and tech support (4.3 vs 3.8). Read the full reviews above to form your own view.
Which is cheaper for NBN50, Vodafone or activ8me?
Vodafone's cheapest NBN50 plan is the Essential at $84/month ongoing. activ8me's cheapest NBN50 plan is the Fibre (starting price) at $74.95/month ongoing. activ8me is cheaper on the ongoing price after any intro period ends.
Which has better customer service, Vodafone or activ8me?
Vodafone scores 4.5 out of 5 on customer service vs activ8me's 4.0, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Vodafone's call centre is based in Australia, India and Egypt and activ8me's is based in Australia.
What plans do Vodafone and activ8me offer?
Vodafone offers 5 NBN plans and 3 wireless plans. activ8me offers 5 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are Vodafone and activ8me's call centres?
Vodafone's customer support is based in Australia, India and Egypt. activ8me's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Vodafone to activ8me (or activ8me to Vodafone)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Vodafone
My Vodafone 5G home internet plan has been able to support me with all my working from home needs over the pandemic, as well as all of my various…
Customer Service: I have always had a seamless time contacting and resolving problems with Vodafone's customer service team. 5/5 Technical Support: As…
About activ8me
Overall, very happy with spintel and don't plan to go anywhere. Really good value for money, and the support is there if needed.
Internet access was patchy, always dropping out at anytime day or night? Was unable to complete respondus lockdown browser for class exams due to unstable…
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