Vodafone Reviews Vodafone broadband NBN, wireless and adsl internet reviews and plan comparisons

3.4 Based on 6 Reviews in the last 12 months

50% of reviews would recommend Vodafone to a friend

Average customer review

Customer Service :
3.7
Tech Support :
3.3
Realibility :
3.3
Value :
3.3

About Vodafone Leave a Review

Web : vodafone.com.au

Services : NBN

Call centre location: Unknown

Phone :

Availability : Australia Wide

More info on Vodafone

Vodafone is a large telecommunications company that offers NBN and wireless broadband plans.

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Vodafone NBN Plans

Name Typical Evening Speed Data Cost Favourite
Home Superfast 200 Mbps Unlimited $130 / month
nbn25 25 Mbps Unlimited $75 / month
nbn50 50 Mbps Unlimited $80 / month
Home Fast 90 Mbps Unlimited $95 / month
Home Ultrafast 250 Mbps Unlimited $150 / month
Show more NBN plans

Vodafone Wireless Broadband Plans

Name Speed Data Cost Favourite
30GB 25 Mbps 30 GB $20 / month
70GB 25 Mbps 70 GB $40 / month
150GB 25 Mbps 150 GB $60 / month
Show more wireless plans

Vodafone Broadband Reviews

Rebecca
  1. 2 June, 2022
  2. Seaford VIC
  3. NBN - Residential
  4. NBN home fast
  5. $80 per month
  6. Activation : < 1 week

Terrible broadband

simple connection

dropouts all day since we switched

Regretting switching from optus to vodafone. The speeds are lower and the internet drops out all day everyday. They are telling us the problem is in our lines and we need to pay an electrician to fix it. We had no problems with optus for 6 years here before hand and it changed the day we switched over. Do not switch to them!

Customer Rating

Customer Service:

3

Tech Support:

1

Relibility:

1

Value:

1

Recommend to a friend : no

Justin
  1. 1 April, 2022
  2. Gladesville NSW
  3. Wireless - Residential
  4. Felix Mobile
  5. $35 per month
  6. Activation : < 1 week

Excellent value, truly unlimited data, Vodafone patchy

The best value plan out of all of the ones that I have tried and fit my requirements, very good customer support quick, a real person, always get an answer

The Vodafone network is a bit patchy, I have experienced random cutouts that last for a few minutes twice in the past month

The customer service is very good as you are paired with a real person rather than a bot. You talk with a very friendly person who always can give you an answer. The data is capped at 20mb/s, but it is more than fine for non-competitive gaming and up to 1440p YouTube video streaming.
The Voda network coverage is quite patchy in my experience in North Sydney, sometimes I'm only getting 3-4Mmb/s download and upload, which is too slow to do anything more than web surfing. Also have experienced a few random cut-outs, typically lasting a few minutes.

Customer Rating

Customer Service:

5

Tech Support:

5

Relibility:

3

Value:

5

Recommend to a friend : yes

Tiffany
  1. 31 January, 2022
  2. Windsor QLD
  3. Wireless - Residential
  4. 4G Home Wireless Plan
  5. $80 per month
  6. Activation : 1 week

Great service, very little issues.

Quick. Easy. Great pricing.

Occasional drop outs.

Very happy with our vodafone service. We've only had minor issues and they've been fixed straight away.

Customer Rating

Customer Service:

4

Tech Support:

4

Relibility:

4

Value:

4

Recommend to a friend : yes

Helen
  1. 15 January, 2022
  2. Edwardstown SA
  3. Wireless - Residential
  4. 60
  5. $60 per month
  6. Activation : < 1 week

Excellent

Been with Vodaphone for 18 years

Nothing negative

I love Vodaphone, better than the others I've tried.

Customer Rating

Customer Service:

5

Tech Support:

5

Relibility:

5

Value:

5

Recommend to a friend : yes

Simone
  1. 5 October, 2021
  2. South Yarra VIC
  3. NBN - Residential
  4. nbn 50
  5. $70 per month
  6. Activation : 9 weeks

Slow unreliable

Customer Service are nice

nbn speeds not as advertised

Hardly ever gets to 50bps. i will be switching as soon as my contract is up.

Customer Rating

Customer Service:

3

Tech Support:

3

Relibility:

2

Value:

1

Recommend to a friend : no

Pawel
  1. 7 September, 2021
  2. Bulleen VIC
  3. NBN - Residential
  4. NBN50/20
  5. $60 per month
  6. Activation : 3 weeks

Ok Speeds at reasonable price but dont expect goods customer service or support

SPEED , COST

SERVICE, RELIABILITY, MOVING HOME EXPERIENCE

I've had extensive issues with customer service, their wait time and the attitude of customer service staff which is clearly outsourced to Asia (india - this was confirmed on the phone call).

The price and service is good however and is the only reason why i've stayed.

Customer Rating

Customer Service:

2

Tech Support:

2

Relibility:

5

Value:

4

Recommend to a friend : no

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