Vodafone vs Superloop - Which is the best broadband internet provider?

Vodafone and Superloop are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Vodafone and Superloop internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 12 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Vodafone Superloop
About Vodafone broadband NBN, wireless and adsl internet reviews and plan comparisons
Vodafone is a large telecommunications company that offers NBN and wireless broadband plans.
Superloop broadband NBN, wireless and adsl internet reviews and plan comparisons
Superloop provides internet services in Australia, Singapore, Hong Kong, Pacific Islands & the USA. In Australia they operate their own fixed fibre and fired wireless networks.
Overall Rating 3.9
Vodafone has a overall rating of 3.9 out of 5 based on 5 reviews over the last 12 months.
Vodafone is a good broadband internet provider according to reviews submitted to this site.
4.5
Superloop has an overall rating of 4.5 out of 5 based on 7 reviews over the last 12 months.
Superloop is an excellent broadband internet provider according to reviews submitted to this site.
Recommended 80% of people who have written reviews on this site would recommend Vodafone to their friends as a broadband internet provider. 100% of people who have written reviews on this site would recommend Superloop to their friends as a broadband internet provider.
Reliability 3.6
Vodafone's reliability is rated as good by users who have submitted reviews to this site. Vodafone has an overall rating of 3.6 out of 5 for reliability.
4.7
Superloop's reliability is rated as excellent by users who have submitted reviews to this site. Superloop has an overall rating of 4.7 out of 5 for reliability.
Customer Service 4.4
Vodafone's customer service is rated as very good by users who have submitted reviews to this site. Vodafone has an overall rating of 4.4 out of 5 for customer service.
4.3
Superloop's customer service is rated as very good by users who have submitted reviews to this site. Superloop has an overall rating of 4.3 out of 5 for customer service.
Value for Money 3.8
Vodafone is rated as good for value for money by users who have submitted reviews to this site. Vodafone has an overall rating of 3.8 out of 5 for value for money.
4.6
Superloop is rated as excellent for value for money by users who have submitted reviews to this site. Superloop has an overall rating of 4.6 out of 5 for value for money.
Technical Support 3.8
Vodafone's technical support is rated as good by users who have submitted reviews to this site. Vodafone has an overall rating of 3.8 out of 5 for technical support.
4.3
Superloop's technical support is rated as very good by users who have submitted reviews to this site. Superloop has an overall rating of 4.3 out of 5 for technical support.
Australian based technical support No, Vodafone uses a mix of Australian based and overseas call centres for technical support. Yes, Superloop does have Australian based technical support.
Call Centre Location Vodafone uses call centres based in Unknown. Superloop uses call centres based in Australia.
Services Offered Vodafone offers a range of broadband and internet related services including NBN internet plans. Superloop offers a range of broadband and internet related services including NBN internet plans.
Cost of 25Mbps NBN Plan with unlimited data Vodafone - nbn25: 25Mbps, unlimited data for $75 per month.
Superloop - Home Basic: 25Mbps, unlimited data for $59.95 per month.
Cost of 50Mbps NBN Plan with unlimited data Vodafone - nbn50: 50Mbps, unlimited data for $80 per month.
Superloop - Home Standard: 50Mbps, unlimited data for $69.95 per month.
Cost of wireless broadband plan Vodafone - 30GB (4G): 25Mbps, 30 GB for $20 per month.
Contact Details Vodafone's phone number is: and website is: vodafone.com.au Superloop's phone number is: 1800 10 12 10 and website is: superloop.com
Read Reviews Read reviews of Vodafone. Read reviews of Superloop.

Vodafone and Superloop NBN25 plans (25Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Superloop broadband NBN reviews Superloop Home Basic
(NBN)
(Month by month)
$59.95
$49.95 for first 6 months
$57.45 25 Mb/s Unlim
Vodafone broadband NBN reviews Vodafone nbn25
(NBN)
(Month by month)
$75 $75 25 Mb/s Unlim

Vodafone and Superloop NBN50 plans (50Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Superloop broadband NBN reviews Superloop Home Standard
(NBN)
(Month by month)
$69.95
$54.95 for first 6 months
$66.2 50 Mb/s Unlim
Vodafone broadband NBN reviews Vodafone nbn50
(NBN)
(Month by month)
$80 $80 50 Mb/s Unlim

Vodafone and Superloop Ultrafast plans (>100Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Superloop broadband NBN reviews Superloop Home Fast
(NBN)
(Month by month)
$84.95
$69.95 for first 6 months
$81.2 95 Mb/s Unlim
Superloop broadband NBN reviews Superloop Home Fast 40
(NBN)
(Month by month)
$94.95
$79.95 for first 6 months
$91.2 95 Mb/s Unlim
Vodafone broadband NBN reviews Vodafone Home Fast
(NBN)
(Month by month)
$95 $95 90 Mb/s Unlim
Superloop broadband NBN reviews Superloop Home Superfast
(NBN)
(Month by month)
$119.95
$99.95 for first 6 months
$114.95 240 Mb/s Unlim
Vodafone broadband NBN reviews Vodafone Home Superfast
(NBN)
(Month by month)
$130 $130 200 Mb/s Unlim
Superloop broadband NBN reviews Superloop Home Ultrafast
(NBN)
(Month by month)
$139.95
$119.95 for first 6 months
$134.95 500 Mb/s 3000 GB
Vodafone broadband NBN reviews Vodafone Home Ultrafast
(NBN)
(Month by month)
$150 $150 250 Mb/s Unlim

Summary of Vodafone and Superloop comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Superloop rates higher overall than Vodafone does.
  • Recommended: Superloop is more highly recommended than Vodafone.
  • Reliability: Superloop rates higher for reliability than Vodafone does.
  • Customer Service: Vodafone and Superloop have pretty similar ratings for customer service.
  • Value for Money: Vodafone rates higher for value for money than Superloop does.
  • Technical Support: Superloop rates higher for technical support than Vodafone does.

How to decide between Vodafone and Superloop? - next steps

  • Read reviews of Vodafone and Superloop to see what people think of these companies
  • Read our detailed information on Vodafone and Superloop to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Vodafone and Superloop
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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