Southern Phone Reviews Southern Phone broadband NBN, wireless and adsl internet reviews and plan comparisons

[Not enough reviews for star rating]

67% of reviews would recommend Southern Phone to a friend

Average customer review

Customer Service :
4.3
Tech Support :
4.3
Realibility :
3.3
Value :
4.7

About Southern Phone Leave a Review

Web : southernphone.com.au

Services : NBN

Call centre location:

Phone : 13 14 64

Availability : Australia Wide

More info on Southern Phone

Southern Phone Company is owned by AGL and is one of the largest providers of fixed line, mobile and Internet communications services in regional Australia.

read more...

Southern Phone NBN Plans

Name Download Speed Data Cost Favourite
Basic 25 Mbps Unlimited $65 per month
$55 for first 6 months
Standard 49 Mbps Unlimited $75 per month
$65 for first 6 months
Fast 96 Mbps Unlimited $85 per month
$75 for first 6 months
Super Fast 250 Mbps Unlimited $115 per month
$95 for first 6 months
Ultrafast 1000 Mbps Unlimited $135 per month
$105 for first 6 months
Show more NBN plans

Southern Phone Wireless Broadband Plans

Name Download Speed Data Cost Favourite
Home Wireless 20 Mbps Unlimited $50 per month

Southern Phone Satellite Broadband Plans

Name Download Speed Data Cost Favourite
Satellite X Small 25 Mbps 50 GB $55 per month
Satellite Small 25 Mbps 100 GB $70 per month
Satellite Medium 25 Mbps 200 GB $130 per month
Satellite Large 25 Mbps 300 GB $190 per month
Show more satellite plans

Southern Phone Broadband Reviews

Marilyn
  1. 31 August, 2022
  2. Torrens Park SA
  3. NBN - Residential
  4. 12/1
  5. $50 per month
  6. Activation : 2 weeks

Migrated from MNF

Good NBN and VOIP

Slow, expensive, and odd payment processing issues/delays

I came over after MNF gave up NBN Personal.
Southern Phone have been OK lately, but you get what you pay for and nothing more.

Customer Rating

Customer Service:

3

Tech Support:

3

Relibility:

3

Value:

4

Recommend to a friend : no

Mitchell
  1. 8 April, 2022
  2. Goulburn NSW
  3. NBN - Residential
  4. nbn Fast 100/20
  5. $85 per month
  6. Activation : 1 week

Good Value, Decent Reliability

One of the few providers to offer 100/20 at my premises over FTTN. Almost always achieve advertise speeds. Free year of Amazon Prime for signing up

CGNAT is in place by default which makes accessing your network remotely challenging thankfully a quick phone call was all that was required to resolve this. The web portal can be slow, particularly in Safari.

Generally pretty good service.
I've had a couple of outages but they have always been during prolonged rain, so for all I know it's a me problem and not a Southern Phone problem.
Speeds rarely drop below advertised rates..

Customer Rating

Customer Service:

5

Tech Support:

5

Relibility:

4

Value:

5

Recommend to a friend : yes

Tanya
  1. 31 October, 2021
  2. Towradgi NSW
  3. NBN - Residential
  4. Monthly
  5. $70 per month
  6. Activation : < 1 week

Great local customer care.

Customer Care and speediness of action.

Nothing.

I have been with Southern Phone for several years now and have had no issues. I moved recently, had a slight hiccup and they sorted it quick smart. Local Customer Care who I could understand easily. No complaints at all.

Customer Rating

Customer Service:

5

Tech Support:

5

Relibility:

3

Value:

5

Recommend to a friend : yes

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