Southern Phone Reviews Southern Phone broadband NBN, wireless and adsl internet reviews and plan comparisons

[Not enough reviews for star rating]

100% of reviews would recommend Southern Phone to a friend

Average customer review

Customer Service :
4
Tech Support :
3.5
Realibility :
4.5
Value :
4.5

About Southern Phone Leave a Review

Web : southernphone.com.au

Services : NBN

Call centre location: Australia

Phone : 13 14 64

Availability : Australia Wide

Southern Phone Company is owned by AGL and is one of the largest providers of fixed line, mobile and Internet communications services in regional Australia.

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Southern Phone NBN Plans

Name Download Speed Data Cost Favourite
Satellite Small 25 Mbps Unlimited $55 per month
Basic 25 Mbps Unlimited $59 per month
$45 for first 12 months
Satellite Medium 50 Mbps Unlimited $70 per month
Standard 50 Mbps Unlimited $79 per month
$59 for first 12 months
Fast 87 Mbps Unlimited $89 per month
$65 for first 12 months
Fast X 500 Mbps Unlimited $89 per month
Satellite Large 100 Mbps Unlimited $95 per month
Ultrafast 860 Mbps Unlimited $95 per month
$85 for first 12 months
Show more NBN plans

Southern Phone Wireless Broadband Plans

Name Download Speed Data Cost Favourite
Home Wireless 20 Mbps Unlimited $60 per month

Southern Phone NBN Plans

Name Download Speed Data Cost Favourite
Basic 25 Unlimited $59 per month
Standard 50 Unlimited $79 per month
Fast X 500 Unlimited $89 per month
Ultrafast 860 Unlimited $95 per month
Show more NBN plans

Southern Phone Broadband Reviews

Char
  1. 31 August, 2025
  2. Bathurst NSW
  3. NBN - Residential
  4. 100/20
  5. $65 per month
  6. Activation : < 1 week

Nothing special.

Budget service.

Difficult to make payments, set up direct debits and use the online account platform.

You get what you pay for. Customer service is ok once you get onto somebody. However, the whole online account platform is difficult to navigate. Had a number of issues setting up direct debits, gave up in the end and pay manually.

Customer Rating

Customer Service:

4

Tech Support:

3

Relibility:

4

Value:

4

Recommend to a friend : yes

Mark
  1. 1 July, 2025
  2. Baldivis WA
  3. NBN - Residential
  4. 1000mb
  5. $89 per month
  6. Activation : < 1 week

Simple transfer

Quick and easy transfer within hours

None

No issues with southern phones, great service with no issues

Customer Rating

Customer Service:

4

Tech Support:

4

Relibility:

5

Value:

5

Recommend to a friend : yes

Marilyn
  1. 31 August, 2022
  2. Torrens Park SA
  3. NBN - Residential
  4. 12/1
  5. $50 per month
  6. Activation : 2 weeks

Migrated from MNF

Good NBN and VOIP

Slow, expensive, and odd payment processing issues/delays

I came over after MNF gave up NBN Personal.
Southern Phone have been OK lately, but you get what you pay for and nothing more.

Customer Rating

Customer Service:

3

Tech Support:

3

Relibility:

3

Value:

4

Recommend to a friend : no

Mitchell
  1. 8 April, 2022
  2. Goulburn NSW
  3. NBN - Residential
  4. nbn Fast 100/20
  5. $85 per month
  6. Activation : 1 week

Good Value, Decent Reliability

One of the few providers to offer 100/20 at my premises over FTTN. Almost always achieve advertise speeds. Free year of Amazon Prime for signing up

CGNAT is in place by default which makes accessing your network remotely challenging thankfully a quick phone call was all that was required to resolve this. The web portal can be slow, particularly in Safari.

Generally pretty good service.
I've had a couple of outages but they have always been during prolonged rain, so for all I know it's a me problem and not a Southern Phone problem.
Speeds rarely drop below advertised rates..

Customer Rating

Customer Service:

5

Tech Support:

5

Relibility:

4

Value:

5

Recommend to a friend : yes

Tanya
  1. 31 October, 2021
  2. Towradgi NSW
  3. NBN - Residential
  4. Monthly
  5. $70 per month
  6. Activation : < 1 week

Great local customer care.

Customer Care and speediness of action.

Nothing.

I have been with Southern Phone for several years now and have had no issues. I moved recently, had a slight hiccup and they sorted it quick smart. Local Customer Care who I could understand easily. No complaints at all.

Customer Rating

Customer Service:

5

Tech Support:

5

Relibility:

3

Value:

5

Recommend to a friend : yes

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Where is Southern Phone available?

Southern Phone sells NBN plans, so coverage matches the NBN footprint. Plans are available to households in Sydney, Newcastle, Brisbane, Melbourne, Adelaide, Perth, Canberra, and Darwin, along with regional Australia where the underlying network reaches. Enter your address on the Southern Phone site to confirm what's available at your premises.

Frequently asked questions about Southern Phone

Is Southern Phone any good?

Southern Phone has fewer than 5 reviews on Oz Broadband Reviews so we don't yet show an aggregate rating. You can read the individual reviews above to form your own view.

How much does Southern Phone's cheapest NBN plan cost?

Southern Phone's cheapest active NBN plan is the Basic at $45.00/month (intro price for the first 12 months, then $59.00/mth) — 25 Mbps download with unlimited data.

What plans does Southern Phone offer?

Southern Phone currently offers 12 NBN plans and 1 wireless plan listed on Oz Broadband Reviews. See the full list of plans above with prices, speeds and data limits.

Where is Southern Phone's call centre?

Southern Phone's customer support is based in Australia. Australian-based support is often a differentiator for customers who prefer onshore service.

How can I contact Southern Phone?

You can reach Southern Phone by phone on 13 14 64 or online at southernphone.com.au. Note that contact details can change — always double-check on Southern Phone's official website before signing up.

Where can I read reviews of Southern Phone?

You can read the 2 verified reviews of Southern Phone above on this page. Reviews on Oz Broadband Reviews are submitted by real Australian customers and verified via email and phone to filter out spam and fake reviews.