Kogan Internet Reviews Kogan Internet broadband NBN, wireless and adsl internet reviews and plan comparisons

[Not enough reviews for star rating]

67% of reviews would recommend Kogan Internet to a friend

Average customer review

Customer Service :
3
Tech Support :
4
Realibility :
2.7
Value :
4

About Kogan Internet Leave a Review

Web : koganinternet.com.au

Services : NBN

Call centre location: Australia

Phone : 1300 010 400

Availability : Australia Wide

More info on Kogan Internet

Kogan is a large ecommerce retailer that now offers NBN internet services.

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Kogan Internet NBN Plans

Name Download Speed Data Cost Favourite
Bronze 25 Mbps Unlimited $63.9 per month
Silver 50 Mbps Unlimited $68.9 per month
Gold 90 Mbps Unlimited $78.9 per month
Platinum 200 Mbps Unlimited $119.9 per month
Diamond 250 Mbps Unlimited $139.9 per month
Show more NBN plans

Kogan Internet Broadband Reviews

Richard
  1. 28 August, 2024
  2. Loganlea QLD
  3. NBN - Residential
  4. Unlimited Super Speed
  5. $100 per month
  6. Activation : 1 week

Affordable

No problems

Price

Broadband is getting pricer per year. I like the promotions but they only seem to last 6 months, so I keep switching.

Customer Rating

Customer Service:

5

Tech Support:

5

Relibility:

4

Value:

4

Recommend to a friend : yes

Joel
  1. 27 August, 2024
  2. Upper Coomera QLD
  3. NBN - Residential
  4. Gold
  5. $79 per month
  6. Activation : 1 week

Only a few weeks in, so far mostly good

Super easy to swap over. Less than an hour from online form to connection.

Absolutely ZERO frills. No account login, no online customer service, not even a notification my internet was approved and changing.

Talk about fast and zero F**ks given...
I applied for the account at midday and at 1pm my internet went down. No idea why at the time. It came good in about 10 mins and half an hour later I got my welcome text from Kogan. The following day I got some welcome emails. No dashboard makes me nervous though, no online customer service either only a phone number and let's be honest... Kogan isn't known for their stella customer service. Lets see. 2 Stars because of the poor email and sms comms during sign up.

They resell TPG so speed is good, however there are some latency issues from time to time and they also do comply with certain sites being gov blocked which my previous ISP didn't. So, you'll need a VPN.

Customer Rating

Customer Service:

2

Tech Support:

5

Relibility:

3

Value:

5

Recommend to a friend : yes

Deborah
  1. 9 February, 2023
  2. Coorparoo QLD
  3. NBN - Residential
  4. unlimited
  5. $70 per month
  6. Activation : < 1 week

patchy connection

cheap

internet always drops out

cheap service provider, good model, very patchy connection reliability

Customer Rating

Customer Service:

2

Tech Support:

2

Relibility:

1

Value:

3

Recommend to a friend : no

Sean
  1. 10 August, 2021
  2. Sydney NSW
  3. NBN - Residential
  4. Platinum
  5. $30 per month
  6. Activation : 12 weeks

Great service, had no problems with it and offers great value

value, reliablility, speed, no connection issues

customer service

My service is an exceptional service would recommend with great value for any new nbn customers

Customer Rating

Customer Service:

4

Tech Support:

4

Relibility:

5

Value:

5

Recommend to a friend : yes

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