activ8me vs Escapenet - Which is the best NBN internet provider?

Activ8me is a larger, nationally focused NBN provider, often reviewed well for its regional coverage and reliable service in remote areas. On the other hand, Escapenet is a smaller, independent player, known for its personalised customer support and a no-frills approach that often appeals to those wanting a local feel. While activ8me suits a broader range of users, Escapenet often gets praise from customers who value direct, human interaction over a big brand.

activ8me and Escapenet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of activ8me and Escapenet internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria activ8me Escapenet
About activ8me broadband NBN, wireless and adsl internet reviews and plan comparisons Escapenet broadband NBN, wireless and adsl internet reviews and plan comparisons
activ8me is one of Australia's largest nbn Sky Muster satellite providers, specialising in rural, regional and remote homes. Trading since 2005 and owned by Australian Private Networks, it was the first local ISP to commercialise satellite broadband, and now also offers fixed wireless and fixed line nbn plans. Australia broadband offer simple no fuss broadband plans.
Go to activ8me Go to Escapenet
Overall Rating 3.8
activ8me has a overall rating of 3.8 out of 5 based on 5 reviews.
activ8me is a good broadband internet provider according to our users.
[Not enough reviews]
Recommended 80% of people who have written reviews on this site would recommend activ8me to their friends as a broadband internet provider. [Not enough reviews]
Reliability 3.8
activ8me's reliability is rated as good by our users. activ8me has an overall rating of 3.8 out of 5 for reliability.
[Not enough reviews]
Customer Service 4
activ8me's customer service is rated as very good by our users. activ8me has an overall rating of 4 out of 5 for customer service.
[Not enough reviews]
Value for Money 3.6
activ8me is rated as good for value for money by our users. activ8me has an overall rating of 3.6 out of 5 for value for money.
[Not enough reviews]
Technical Support 3.8
activ8me's technical support is rated as good by our users. activ8me has an overall rating of 3.8 out of 5 for technical support.
[Not enough reviews]
Australian based technical support Yes, activ8me does have Australian based technical support. [Not enough reviews]
Call Centre Location activ8me uses call centres based in Australia. [Not enough reviews]
Services Offered activ8me offers a range of broadband and internet related services including NBN internet plans. [Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data activ8me - Premium 50: 29Mbps, unlimited data for $74 per month.
activ8me - Fixed Wireless (starting price): 25Mbps, unlimited data for $74.95 per month.
Escapenet - Casual: 23Mbps, unlimited data for $65 per month.
Cost of 50Mbps NBN Plan with unlimited data activ8me - Fibre (starting price): 50Mbps, unlimited data for $74.95 per month.
activ8me - Premium 100: 50Mbps, unlimited data for $99 per month.
Escapenet - Basic: 48Mbps, unlimited data for $80 per month.
Cost of wireless broadband plan
Contact Details activ8me's phone number is:
13 22 88
and website is:
activ8me.net.au
Escapenet's phone number is:
1300 023 354
and website is:
esc.net.au
Read Reviews Read reviews of activ8me. Read reviews of Escapenet.
Go to activ8me Go to Escapenet

activ8me and Escapenet NBN25 plans (25Mbps download speed)

Escapenet broadband NBN reviews
Casual
NBN - Fixed Line
23 Mb/s
Unlimited data
$65/mth Go to site
activ8me broadband NBN reviews
Premium 50
NBN - Sky Muster
29 Mb/s
Unlimited data
$74/mth Go to site
activ8me broadband NBN reviews
Fixed Wireless (starting price)
NBN - Fixed Wireless
25 Mb/s
Unlimited data
$74.95/mth Go to site

activ8me and Escapenet NBN50 plans (50Mbps download speed)

activ8me broadband NBN reviews
Fibre (starting price)
NBN - Fixed Line
50 Mb/s
Unlimited data
$74.95/mth Go to site
Escapenet broadband NBN reviews
Basic
NBN - Fixed Line
48 Mb/s
Unlimited data
$80/mth Go to site
activ8me broadband NBN reviews
Premium 100
NBN - Sky Muster
50 Mb/s
Unlimited data
$99/mth Go to site

activ8me and Escapenet Ultrafast plans (>100Mbps download speed)

Escapenet broadband NBN reviews
Homefast
NBN - Fixed Line
95 Mb/s
Unlimited data
$90/mth Go to site

Summary of activ8me and Escapenet comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Escapenet rates higher overall than activ8me does.
  • Recommended: Escapenet is more highly recommended than activ8me.
  • Reliability: activ8me and Escapenet have pretty similar ratings for reliability.
  • Customer Service: Escapenet rates higher for customer service than activ8me does.
  • Value for Money: Escapenet rates higher for value for money than activ8me does.
  • Technical Support: activ8me and Escapenet have pretty similar ratings in terms of technical support.

How to decide between activ8me and Escapenet? - next steps

  • Read reviews of activ8me and Escapenet to see what people think of these companies
  • Visit the website of each company and do some of your own research - activ8me and Escapenet
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


Frequently asked questions about activ8me vs Escapenet

Is activ8me better than Escapenet?

activ8me has 5 verified reviews on Oz Broadband Reviews and an overall rating of 3.8 out of 5. Escapenet has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.

Which is cheaper for NBN50, activ8me or Escapenet?

activ8me's cheapest NBN50 plan is the Fibre (starting price) at $74.95/month ongoing. Escapenet's cheapest NBN50 plan is the Basic at $80/month ongoing. activ8me is cheaper on the ongoing price after any intro period ends.

Which has better customer service, activ8me or Escapenet?

Escapenet scores 5.0 out of 5 on customer service vs activ8me's 4.0, based on verified reviews on Oz Broadband Reviews. If onshore support matters, activ8me's call centre is based in Australia and Escapenet's is based in Australia.

What plans do activ8me and Escapenet offer?

activ8me offers 5 NBN plans. Escapenet offers 4 NBN plans. See the full plan tables above for prices, speeds and data limits.

Where are activ8me and Escapenet's call centres?

activ8me's customer support is based in Australia. Escapenet's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.

How do I switch from activ8me to Escapenet (or Escapenet to activ8me)?

Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.


What customers say

About activ8me

★★★★☆ (4.3)
“Affordable and reliable”

Overall, very happy with spintel and don't plan to go anywhere. Really good value for money, and the support is there if needed.

— Verified customer (SA), Jan 2025
★½☆☆☆ (1.5)
“Internet access was patchy, or dropped out”

Internet access was patchy, always dropping out at anytime day or night? Was unable to complete respondus lockdown browser for class exams due to unstable…

— Verified customer (QLD), Oct 2024

About Escapenet

★★★★☆ (4.3)
“enough”

stable connection, good router provided - no TV subscription available

— Verified customer (NT), Jun 2026
★★★★★ (5.0)
“fantastic service”

aussie call centre that offers fast speeds. would like it to be cheaper

— Verified customer (VIC), Oct 2022

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