Escapenet vs Telstra - Which is the best broadband internet provider?

Escapenet and Telstra are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Escapenet and Telstra internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Escapenet Telstra
About Escapenet broadband NBN, wireless and adsl internet reviews and plan comparisons Telstra broadband NBN, wireless and adsl internet reviews and plan comparisons
Australia broadband offer simple no fuss broadband plans. Telstra Bigpond is the largest broadband provider in Australia. They offer a comprehensive range of internet and phone related services.
Go to Escapenet Go to Telstra
Overall Rating [Not enough reviews] 3.9
Telstra has an overall rating of 3.9 out of 5 based on 34 reviews.
Telstra is a good broadband internet provider according to our users.
Recommended [Not enough reviews] 79% of people who have written reviews on this site would recommend Telstra to their friends as a broadband internet provider.
Reliability [Not enough reviews] 4.2
Telstra's reliability is rated as very good by our users. Telstra has an overall rating of 4.2 out of 5 for reliability.
Customer Service [Not enough reviews] 3.9
Telstra's customer service is rated as good by our users. Telstra has an overall rating of 3.9 out of 5 for customer service.
Value for Money [Not enough reviews] 3.3
Telstra is rated as ok for value for money by our users. Telstra has an overall rating of 3.3 out of 5 for value for money.
Technical Support [Not enough reviews] 4
Telstra's technical support is rated as very good by our users. Telstra has an overall rating of 4 out of 5 for technical support.
Australian based technical support [Not enough reviews] No, Telstra uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location [Not enough reviews] Telstra uses call centres based in .
Services Offered [Not enough reviews] Telstra offers a range of broadband and internet related services including internet plans.
Cost of 25Mbps NBN Plan with unlimited data Escapenet - Casual: 23Mbps, unlimited data for $65 per month.
Telstra - Basic: 25Mbps, unlimited data for $89 per month.
Cost of 50Mbps NBN Plan with unlimited data Escapenet - Basic: 48Mbps, unlimited data for $80 per month.
Telstra - Essential: 50Mbps, unlimited data for $105 per month.
Cost of wireless broadband plan Telstra - 5G Home Internet (5G): 300Mbps, 1000 GB for $85 per month.
Contact Details Escapenet's phone number is:
1300 023 354
and website is:
esc.net.au
Telstra's phone number is:
1800 220 030
and website is:
telstra.com.au
Read Reviews Read reviews of Escapenet. Read reviews of Telstra.
Go to Escapenet Go to Telstra

Escapenet and Telstra NBN25 plans (25Mbps download speed)

Escapenet broadband NBN reviews
Casual
NBN
23 Mb/s
Unlimited data
$65/mth Go to site
Telstra broadband NBN reviews
Basic
NBN
25 Mb/s
Unlimited data
$89/mth Go to site

Escapenet and Telstra NBN50 plans (50Mbps download speed)

Escapenet broadband NBN reviews
Basic
NBN
48 Mb/s
Unlimited data
$80/mth Go to site
Telstra broadband NBN reviews
NBN 50 Business
NBN
50 Mb/s
Unlimited data
$100/mth
$90 for first 6 months
Go to site
Telstra broadband NBN reviews
Essential
NBN
50 Mb/s
Unlimited data
$105/mth
$100 for first 6 months
Go to site

Escapenet and Telstra Ultrafast plans (>100Mbps download speed)

Escapenet broadband NBN reviews
Homefast
NBN
95 Mb/s
Unlimited data
$90/mth Go to site
Telstra broadband NBN reviews
Premium
NBN
100 Mb/s
Unlimited data
$110/mth
$9100 for first 6 months
Go to site
Escapenet broadband NBN reviews
Superfast
NBN
250 Mb/s
Unlimited data
$110/mth Go to site
Escapenet broadband NBN reviews
Ultrafast
NBN
1000 Mb/s
Unlimited data
$120/mth Go to site
Telstra broadband NBN reviews
Ultimate
NBN
250 Mb/s
Unlimited data
$130/mth
$115 for first 6 months
Go to site
Telstra broadband NBN reviews
Ultrafast
NBN
815 Mb/s
Unlimited data
$150/mth
$130 for first 6 months
Go to site

Summary of Escapenet and Telstra comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Escapenet rates higher overall than Telstra does.
  • Recommended: Escapenet is more highly recommended than Telstra.
  • Reliability: Escapenet rates higher for reliability than Telstra does.
  • Customer Service: Escapenet rates higher for customer service than Telstra does.
  • Value for Money: Escapenet rates higher for value for money than Telstra does.
  • Technical Support: Escapenet rates higher for technical support than Telstra does.

How to decide between Escapenet and Telstra? - next steps

  • Read reviews of Escapenet and Telstra to see what people think of these companies
  • Read our detailed information on Escapenet and Telstra to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Escapenet and Telstra
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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