activ8me vs Optus: Which is the best NBN provider?
Updated 19 August 2026. Plan prices on this page pull live from our database. Ratings are from 17 first-person reviewer ratings (activ8me 4, Optus 13).
Optus is a major player offering comprehensive NBN plans often praised for reliable communication and easy setup, though some reviews mention frustrating customer service experiences and occasional dropouts. On the other hand, activ8me is a smaller provider, typically offering more budget-friendly options, appealing to those prioritising lower costs over extensive features. Ultimately, Optus suits families needing a broad package, while activ8me is often a better fit for those seeking a cheaper, no-frills connection.
activ8me and Optus are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of activ8me and Optus internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | activ8me | Optus |
|---|---|---|
| About |
 |
 |
| activ8me is one of Australia's largest nbn Sky Muster satellite providers, specialising in rural, regional and remote homes. Trading since 2005 and owned by Australian Private Networks, it was the first local ISP to commercialise satellite broadband, and now also offers fixed wireless and fixed line nbn plans. | Optus is Australia's second-largest telco, owned by Singapore's Singtel. It sells nbn and 5G home internet, often bundled with mobile and entertainment, all backed by its own nationwide mobile network. | |
| Go to activ8me | Go to Optus | |
| Overall Rating | [Not enough reviews] |
4.1
Optus has an overall rating of 4.1 out of 5 based on 13 reviews. Optus is a very good broadband internet provider according to our users. |
| Recommended | [Not enough reviews] | 77% of people who have written reviews on this site would recommend Optus to their friends as a broadband internet provider. |
| Reliability | [Not enough reviews] |
4.2 Optus's reliability is rated as very good by our users. Optus has an overall rating of 4.2 out of 5 for reliability. |
| Customer Service | [Not enough reviews] |
4.1 Optus's customer service is rated as very good by our users. Optus has an overall rating of 4.1 out of 5 for customer service. |
| Value for Money | [Not enough reviews] |
3.8 Optus is rated as good for value for money by our users. Optus has an overall rating of 3.8 out of 5 for value for money. |
| Technical Support | [Not enough reviews] |
4.1 Optus's technical support is rated as very good by our users. Optus has an overall rating of 4.1 out of 5 for technical support. |
| Australian based technical support | [Not enough reviews] | No, Optus uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | [Not enough reviews] | Optus uses call centres based in Australia, India and Philippines. |
| Services Offered | [Not enough reviews] | Optus offers a range of broadband and internet related services including internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
activ8me - Premium 25: 21Mbps, unlimited data for $59 per month. activ8me - Standard 25: 23Mbps, unlimited data for $74.95 per month. activ8me - Standard 25: 25Mbps, unlimited data for $74.95 per month. |
Optus - Basic: 25Mbps, unlimited data for $83 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
activ8me - Standard 50: 50Mbps, unlimited data for $84.95 per month. activ8me - Plus: 50Mbps, unlimited data for $84.95 per month. |
Optus - Everyday: 50Mbps, unlimited data for $97 per month. |
| Cost of wireless broadband plan |
Optus - Everyday Basic 4G (4G): 14Mbps, unlimited data for $59 per month. |
|
| Contact Details |
activ8me's phone number is: 13 22 88 and website is: activ8me.net.au |
Optus's phone number is: 1300 300 693 and website is: optus.com.au |
| Read Reviews | Read reviews of activ8me. | Read reviews of Optus. |
| Go to activ8me | Go to Optus |
activ8me and Optus NBN25 plans (25Mbps download speed)
|
Premium 25
NBN - Sky Muster
21 Mb/s
Unlimited data
|
$59/mth | Go to site |
|
|
Standard 25
NBN - Fixed Wireless
25 Mb/s
Unlimited data
|
$74.95/mth | Go to site |
|
|
Standard 25
NBN - Fixed Line
23 Mb/s
Unlimited data
|
$74.95/mth | Go to site |
|
Basic
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$83/mth
$73 for first 12 months |
Go to site |
activ8me and Optus NBN50 plans (50Mbps download speed)
|
|
Standard 50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84.95/mth | Go to site |
|
|
Plus
NBN - Fixed Wireless
50 Mb/s
Unlimited data
|
$84.95/mth | Go to site |
|
|
Everyday
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$97/mth
$87 for first 12 months |
Go to site |
activ8me and Optus Ultrafast plans (>100Mbps download speed)
|
|
Home Fast
NBN - Fixed Wireless
90 Mb/s
Unlimited data
|
$89.95/mth
$79.95 for first 6 months |
Go to site |
|
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Fast 500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$99/mth
$89 for first 12 months |
Go to site |
|
|
Home Fast 100
NBN - Fixed Line
93 Mb/s
Unlimited data
|
$99.95/mth
$84.95 for first 6 months |
Go to site |
|
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Home Fast 500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$99.95/mth
$84.95 for first 6 months |
Go to site |
|
|
Super Fast
NBN - Fixed Wireless
120 Mb/s
Unlimited data
|
$112.95/mth
$89.95 for first 6 months |
Go to site |
|
|
Super Fast 750
NBN - Fixed Line
695 Mb/s
Unlimited data
|
$114.95/mth | Go to site |
|
|
Ultrafast
NBN - Fixed Line
820 Mb/s
Unlimited data
|
$129/mth
$119 for first 12 months |
Go to site |
Summary of activ8me and Optus comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Optus rates higher overall than activ8me does.
- Recommended: Optus is more highly recommended than activ8me.
- Reliability: Optus rates higher for reliability than activ8me does.
- Customer Service: Optus rates higher for customer service than activ8me does.
- Value for Money: activ8me and Optus have pretty similar ratings in terms of value for money.
- Technical Support: Optus rates higher for technical support than activ8me does.
How to decide between activ8me and Optus? - next steps
- Read reviews of activ8me and Optus to see what people think of these companies
- Visit the website of each company and do some of your own research - activ8me and Optus
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about activ8me vs Optus
Is activ8me better than Optus?
Optus has 13 verified reviews on Oz Broadband Reviews and an overall rating of 4.1 out of 5. activ8me has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, activ8me or Optus?
activ8me's cheapest NBN50 plan is the Standard 50 at $84.95/month ongoing. Optus's cheapest NBN50 plan is the Everyday at $87/month intro for 12 months, then $97/month. activ8me is cheaper on the ongoing price after any intro period ends.
Which has better customer service, activ8me or Optus?
Optus scores 4.1 out of 5 on customer service vs activ8me's 3.8, based on verified reviews on Oz Broadband Reviews. If onshore support matters, activ8me's call centre is based in Australia and Optus's is based in Australia, India and the Philippines.
What plans do activ8me and Optus offer?
activ8me offers 12 NBN plans. Optus offers 5 wireless plans and 4 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are activ8me and Optus's call centres?
activ8me's customer support is based in Australia. Optus's customer support is based in Australia, India and the Philippines. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from activ8me to Optus (or Optus to activ8me)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About activ8me
Nonissues Few drop outs
Overall, very happy with spintel and don't plan to go anywhere. Really good value for money, and the support is there if needed.
About Optus
When reaching out for actual tech support, they'll treat you like you know nothing and make you go through the whole rigmarole of rudimentary…
Occasional drop outs quite annoying. Pricing is making us consider another provider on the telco network
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