Aussie Broadband vs Carbon Comms - Which is the best NBN internet provider?
Aussie Broadband is the established player, consistently praised by reviewers for its reliable speeds and top notch Australian based support, though its plans are generally more expensive. Carbon Comms, on the other hand, is a newer challenger focused on offering more budget friendly NBN, making it a strong contender if you are chasing a cheaper deal. Ultimately, your choice between Aussie Broadband and Carbon Comms will come down to whether you prioritise premium support and performance or a lower monthly bill.
NBN plans from $77.00/mth · Partner
Aussie Broadband and Carbon Comms are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Aussie Broadband and Carbon Comms internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Aussie Broadband | Carbon Comms |
|---|---|---|
| About |
 Partner |
 |
| Aussie Broadband started in Morwell, regional Victoria, in 2003 and is now one of the country's largest independent providers, ASX-listed since 2020. It runs its own network with all support based in Australia, which is a big part of its reputation for service. | Carbon Comms is an Australian-owned telco that sells NBN alongside mobile, VoIP and cloud services, with the team behind it claiming more than 20 years operating telcos and internet services. Support is Australian-based and runs 365 days a year, with the network operated from tier-1 data centres in Sydney and Melbourne. Every NBN plan is month-to-month with unlimited data, no setup fee, and a static IPv4 address with no CGNAT included as standard - a genuine point of difference at consumer prices. Alongside the standard residential range it also sells dedicated business tiers and NBN Fixed Wireless plans. | |
| Go to Aussie Broadband | Go to Carbon Comms | |
| Overall Rating |
4.6
Aussie Broadband has a overall rating of 4.6 out of 5 based on 23 reviews. Aussie Broadband is an excellent broadband internet provider according to our users. |
[Not enough reviews] |
| Recommended | 96% of people who have written reviews on this site would recommend Aussie Broadband to their friends as a broadband internet provider. | [Not enough reviews] |
| Reliability |
4.5 Aussie Broadband's reliability is rated as excellent by our users. Aussie Broadband has an overall rating of 4.5 out of 5 for reliability. |
[Not enough reviews] |
| Customer Service |
4.9 Aussie Broadband's customer service is rated as excellent by our users. Aussie Broadband has an overall rating of 4.9 out of 5 for customer service. |
[Not enough reviews] |
| Value for Money |
4 Aussie Broadband is rated as very good for value for money by our users. Aussie Broadband has an overall rating of 4 out of 5 for value for money. |
[Not enough reviews] |
| Technical Support |
4.9 Aussie Broadband's technical support is rated as excellent by our users. Aussie Broadband has an overall rating of 4.9 out of 5 for technical support. |
[Not enough reviews] |
| Australian based technical support | Yes, Aussie Broadband does have Australian based technical support. | [Not enough reviews] |
| Call Centre Location | Aussie Broadband uses call centres based in Australia. | [Not enough reviews] |
| Services Offered | Aussie Broadband offers a range of broadband and internet related services including NBN and 4G internet plans. | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Aussie Broadband - Basic Plus - nbn 25/10: 25Mbps, unlimited data for $83 per month. |
Carbon Comms - Home Fast 25/10: 24Mbps, unlimited data for $57 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Aussie Broadband - Value - nbn 50/20: 50Mbps, unlimited data for $95 per month. |
Carbon Comms - Home Fast 50/20: 49Mbps, unlimited data for $81 per month. |
| Cost of wireless broadband plan |
Aussie Broadband - Regular 25GB (): 150Mbps, unlimited data for $30 per month. |
Carbon Comms - MBB 15GB (): 0Mbps, 15 GB for $25 per month. |
| Contact Details |
Aussie Broadband's phone number is: 1300 880 905 and website is: aussiebroadband.com.au |
Carbon Comms's phone number is: 1800 10 10 50 and website is: carboncomms.com.au |
| Read Reviews | Read reviews of Aussie Broadband. | Read reviews of Carbon Comms. |
| Go to Aussie Broadband | Go to Carbon Comms |
Aussie Broadband and Carbon Comms NBN25 plans (25Mbps download speed)
|
Home Fast 25/10
NBN - Fixed Line
24 Mb/s
Unlimited data
|
$57/mth | Go to site |
|
Basic Plus - nbn 25/10
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$83/mth | Go to site |
Aussie Broadband and Carbon Comms NBN50 plans (50Mbps download speed)
|
|
Home Fast 50/20
NBN - Fixed Line
49 Mb/s
Unlimited data
|
$81/mth | Go to site |
|
|
Value - nbn 50/20
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$95/mth | Go to site |
Aussie Broadband and Carbon Comms Ultrafast plans (>100Mbps download speed)
|
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Fixed Wireless Plus 100/20
NBN - Fixed Wireless
98 Mb/s
Unlimited data
|
$79/mth | Go to site |
|
|
Home Fast 500/50
NBN - Fixed Line
498 Mb/s
Unlimited data
|
$84/mth | Go to site |
|
|
Home Fast 100/20
NBN - Fixed Line
98 Mb/s
Unlimited data
|
$84/mth | Go to site |
|
|
Fixed Wireless Plus Homefast 250/20
NBN - Fixed Wireless
248 Mb/s
Unlimited data
|
$84/mth | Go to site |
|
|
Home Fast 100/40
NBN - Fixed Line
98 Mb/s
Unlimited data
|
$88/mth | Go to site |
|
|
Business Fast 100/40
NBN - Fixed Line
98 Mb/s
Unlimited data
|
$89/mth | Go to site |
|
|
Fixed Wireless Superfast 400/40
NBN - Fixed Wireless
398 Mb/s
Unlimited data
|
$91/mth | Go to site |
|
|
Home Superfast 750/50
NBN - Fixed Line
748 Mb/s
Unlimited data
|
$91/mth | Go to site |
|
|
Fixed Wireless Plus - nbn 100/20
NBN - Fixed Wireless
100 Mb/s
Unlimited data
|
$95/mth | Go to site |
|
|
Fast - nbn 100/20
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$99/mth | Go to site |
|
|
Fixed Wireless Fast - nbn 250/20
NBN - Fixed Wireless
250 Mb/s
Unlimited data
|
$99/mth | Go to site |
|
|
Fast Fibre - nbn 500/50
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$99/mth | Go to site |
|
|
Business Superfast 250/100
NBN - Fixed Line
248 Mb/s
Unlimited data
|
$101/mth | Go to site |
|
|
Ultrafast 1000/100
NBN - Fixed Line
880 Mb/s
Unlimited data
|
$102/mth | Go to site |
|
|
Business Turbofast 500/200
NBN - Fixed Line
498 Mb/s
Unlimited data
|
$105/mth | Go to site |
|
|
Fast plus - nbn 100/40
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$114/mth | Go to site |
|
|
Superfast Pro - nbn 250/100
NBN - Fixed Line
250 Mb/s
Unlimited data
|
$114/mth | Go to site |
|
|
Superfast Fibre - nbn 750/50
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$119/mth | Go to site |
|
|
Fixed Wireless Superfast - nbn 400/40
NBN - Fixed Wireless
400 Mb/s
Unlimited data
|
$119/mth | Go to site |
|
|
Business Ultrafast 1000/400
NBN - Fixed Line
880 Mb/s
Unlimited data
|
$127/mth | Go to site |
|
|
Ultrafast Fibre - nbn 1000/100
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$129/mth | Go to site |
|
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Turbofast Pro - nbn 500/200
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$136/mth | Go to site |
|
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Hyperfast FTTP 2000/200
NBN - Fixed Line
1880 Mb/s
Unlimited data
|
$153/mth | Go to site |
|
|
Hyperfast HFC 2000/100
NBN - Fixed Line
1880 Mb/s
Unlimited data
|
$153/mth | Go to site |
|
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Ultrafast Pro - nbn 1000/400
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$160/mth | Go to site |
|
|
Hyperfast HFC - nbn 2000/100
NBN - Fixed Line
2000 Mb/s
Unlimited data
|
$189/mth | Go to site |
|
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Hyperfast - nbn 2000/200
NBN - Fixed Line
2000 Mb/s
Unlimited data
|
$189/mth | Go to site |
|
|
Business Hyperfast Plus 2000/500
NBN - Fixed Line
1880 Mb/s
Unlimited data
|
$196/mth | Go to site |
|
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Hyperfast Pro - nbn 2000/500
NBN - Fixed Line
2000 Mb/s
Unlimited data
|
$220/mth | Go to site |
Summary of Aussie Broadband and Carbon Comms comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
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