Belong vs Carbon Comms - Which is the best NBN internet provider?
Belong, backed by Telstra, generally earns praise for reliable speeds and straightforward setup, making it a solid choice for consistent performance in streaming and working from home. On the other hand, Carbon Comms offers some of the cheapest NBN plans on the market, appealing to those prioritising budget over brand recognition. While Belong customers sometimes mention recent price rises, Carbon Comms focuses on competitive entry-level pricing.
Belong and Carbon Comms are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Belong and Carbon Comms internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Belong | Carbon Comms |
|---|---|---|
| About |
 |
 |
| Belong is a broadband and mobile company that's owned entirely by Telstra and was founded in 2013. It recently got rid of phone support and now only offers online support. | Carbon Comms is an Australian-owned telco that sells NBN alongside mobile, VoIP and cloud services, with the team behind it claiming more than 20 years operating telcos and internet services. Support is Australian-based and runs 365 days a year, with the network operated from tier-1 data centres in Sydney and Melbourne. Every NBN plan is month-to-month with unlimited data, no setup fee, and a static IPv4 address with no CGNAT included as standard - a genuine point of difference at consumer prices. Alongside the standard residential range it also sells dedicated business tiers and NBN Fixed Wireless plans. | |
| Go to Belong | Go to Carbon Comms | |
| Overall Rating |
3.2
Belong has a overall rating of 3.2 out of 5 based on 6 reviews. Belong is an ok broadband internet provider according to our users. |
[Not enough reviews] |
| Recommended | 67% of people who have written reviews on this site would recommend Belong to their friends as a broadband internet provider. | [Not enough reviews] |
| Reliability |
3.2 Belong's reliability is rated as ok by our users. Belong has an overall rating of 3.2 out of 5 for reliability. |
[Not enough reviews] |
| Customer Service |
3.3 Belong's customer service is rated as ok by our users. Belong has an overall rating of 3.3 out of 5 for customer service. |
[Not enough reviews] |
| Value for Money |
3.2 Belong is rated as ok for value for money by our users. Belong has an overall rating of 3.2 out of 5 for value for money. |
[Not enough reviews] |
| Technical Support |
3 Belong's technical support is rated as ok by our users. Belong has an overall rating of 3 out of 5 for technical support. |
[Not enough reviews] |
| Australian based technical support | Yes, Belong does have Australian based technical support. | [Not enough reviews] |
| Call Centre Location | Belong uses call centres based in Australia. | [Not enough reviews] |
| Services Offered | Belong offers a range of broadband and internet related services including NBN internet plans. | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Belong - Starter: 25Mbps, unlimited data for $75 per month. |
Carbon Comms - Home Fast 25/10: 24Mbps, unlimited data for $57 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Belong - Standard Plus: 50Mbps, unlimited data for $91 per month. |
Carbon Comms - Home Fast 50/20: 49Mbps, unlimited data for $81 per month. |
| Cost of wireless broadband plan |
Belong - Mobile Broadband 20GB (): 150Mbps, 20 GB for $20 per month. |
Carbon Comms - MBB 15GB (): 0Mbps, 15 GB for $25 per month. |
| Contact Details |
Belong's phone number is: 1300 235 656 and website is: belong.com.au |
Carbon Comms's phone number is: 1800 10 10 50 and website is: carboncomms.com.au |
| Read Reviews | Read reviews of Belong. | Read reviews of Carbon Comms. |
| Go to Belong | Go to Carbon Comms |
Belong and Carbon Comms NBN25 plans (25Mbps download speed)
|
Home Fast 25/10
NBN - Fixed Line
24 Mb/s
Unlimited data
|
$57/mth | Go to site |
|
Starter
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$75/mth
$55 for first 6 months |
Go to site |
Belong and Carbon Comms NBN50 plans (50Mbps download speed)
|
|
Home Fast 50/20
NBN - Fixed Line
49 Mb/s
Unlimited data
|
$81/mth | Go to site |
|
|
Standard Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$91/mth
$65 for first 6 months |
Go to site |
Belong and Carbon Comms Ultrafast plans (>100Mbps download speed)
|
|
Fixed Wireless Plus 100/20
NBN - Fixed Wireless
98 Mb/s
Unlimited data
|
$79/mth | Go to site |
|
|
Home Fast 100/20
NBN - Fixed Line
98 Mb/s
Unlimited data
|
$84/mth | Go to site |
|
|
Fixed Wireless Plus Homefast 250/20
NBN - Fixed Wireless
248 Mb/s
Unlimited data
|
$84/mth | Go to site |
|
|
Home Fast 500/50
NBN - Fixed Line
498 Mb/s
Unlimited data
|
$84/mth | Go to site |
|
|
Home Fast 100/40
NBN - Fixed Line
98 Mb/s
Unlimited data
|
$88/mth | Go to site |
|
|
Business Fast 100/40
NBN - Fixed Line
98 Mb/s
Unlimited data
|
$89/mth | Go to site |
|
|
Home Superfast 750/50
NBN - Fixed Line
748 Mb/s
Unlimited data
|
$91/mth | Go to site |
|
|
Fixed Wireless Superfast 400/40
NBN - Fixed Wireless
398 Mb/s
Unlimited data
|
$91/mth | Go to site |
|
|
Premium
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$95/mth
$47 for first 2 months |
Go to site |
|
|
Fast
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$95/mth
$47 for first 2 months |
Go to site |
|
|
Business Superfast 250/100
NBN - Fixed Line
248 Mb/s
Unlimited data
|
$101/mth | Go to site |
|
|
Ultrafast 1000/100
NBN - Fixed Line
880 Mb/s
Unlimited data
|
$102/mth | Go to site |
|
|
Business Turbofast 500/200
NBN - Fixed Line
498 Mb/s
Unlimited data
|
$105/mth | Go to site |
|
|
Ultrafast
NBN - Fixed Line
815 Mb/s
Unlimited data
|
$110/mth
$55 for first 2 months |
Go to site |
|
|
Business Ultrafast 1000/400
NBN - Fixed Line
880 Mb/s
Unlimited data
|
$127/mth | Go to site |
|
|
Hyperfast HFC 2000/100
NBN - Fixed Line
1880 Mb/s
Unlimited data
|
$153/mth | Go to site |
|
|
Hyperfast FTTP 2000/200
NBN - Fixed Line
1880 Mb/s
Unlimited data
|
$153/mth | Go to site |
|
|
Business Hyperfast Plus 2000/500
NBN - Fixed Line
1880 Mb/s
Unlimited data
|
$196/mth | Go to site |
Summary of Belong and Carbon Comms comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
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