Belong Reviews

1. 14 July, 2021
2. Everton Park QLD
3. NBN - Residential
4. NBN Standard Plus
5. $65 per month
6. Activation : < 1 week

Belong NBN Standard Plus

Very quick connection, good speeds

Could be better speed. Occasional cut offs

Belong NBN provided me with a very quick connection (under 1 week) and good speeds for the price that you pay for. Speeds could be better but then again they are not charging nearly $100 so for the price, it is good value. I do get occasional cut offs, but they are few and far between. Highly recommended.

Recommend to a friend : yes

1. 11 July, 2021
2. Como WA
3. NBN - Residential
4. Standard for 4 people
5. $75 per month
6. Activation : 1 week

The hassle was too much for a speed I will never have but am paying for it

Fast response

Speed issue and with the competition these days, price is expensive

They had been very promising at the beginning with sending modem to customer service but however, I think customer service is outside of the country and some of them are very tired and do not help. I found out it was the nbn problem rather than Belong but no one is ready to deal with the issue I am facing with my internet connection. I think I am paying too much for the speed I am getting.

Recommend to a friend : no

1. 11 May, 2021
2. WEST LEEDERVILLE WA
3. NBN - Residential
4. 70 a month
5. $70 per month
6. Activation : 2 weeks

Belong not worth it

None that I can think of

Call centre aboard hard to contact hours on the phone service is frequently slow or drops out

Call centres have long waiting time and call backs are normally next day if you ask for one instead of waiting. Call centre staff have trouble understanding you and offer very little in the way of solutions. My billing has also been wrong and the service many times is slow and drops out frequently.

Recommend to a friend : no

1. 10 May, 2021
2. Youngtown TAS
3. NBN - Residential
4. Starter
5. $55 per month
6. Activation : 1 week

Great value for money.

Easy to initially connect, reliable speeds, cost efficient

Hard to get in contact with belong customer service

Great product and highly recommend for price, never had any issues with service problems.
I had an issue with an old cable and the hardest part of it all was getting in contact with the company but I found email to be the most effective contact method and once I was able to get in touch, my issue was resolved quickly.

Recommend to a friend : yes

1. 19 April, 2021
2. Orange NSW
3. NBN - Residential
4. Unlimited nbn Standard Plus
5. $65 per month
6. Activation : 1 week

Great connection, little customer service

Speed, reliable

little customer service, difficult to contact

I've rarely had an issue with my connection, it's been consistent and reliable, but when one does occur, it's difficult to resolve as call centre contact can only be made online. I've had to wait 5-7 days on occasion to reconnect.

Recommend to a friend : yes

1. 16 April, 2021
2. Nashdale NSW
3. NBN - Residential
4. Unlimited 70 month
5. $70 per month
6. Activation : 2 weeks

Reliable Broadband at reasonable price

Low maintenance

Budget customer support

'Belong' is the 'Jetstar' of Telstra. It's their budget arm. Therefore if you are after budget with low customer care then this is a suitable ISP for you.
Once your broadband is setup it is a low maintenance system. I havent looked to change in ISPs in the last 4+ years. I live in a large regional centre (NSW) and it is very reliable. Occassionally it will drop out but on the whole outages are very very rare.
I work from home and have been for 5+ years and have never had any issues with it.
I will stay with them as long as their pricing remains competitive and service remains the same.

Recommend to a friend : yes

1. 13 April, 2021
2. Epping NSW
3. NBN - Residential
4. Starter
5. $70 per month
6. Activation : 1 week

Just okay

Affordable, easy to set up.

Very patchy and hard when it doesnt work as no number available to call.

Wouldn't recommend overall.

Recommend to a friend : no

1. 31 March, 2021
2. Lymington TAS
3. NBN - Residential
4. Simple starter plus plan
5. $65 per month
6. Activation : 5 weeks

Okay I guess

Price is competitive

Customer service is only via email, slow and unhelpful when needing assistance

Not a great service, now doesn't cover my area as a service provider as I moved and I still have to pay the plan out regardless. Would not recommend this service provider

Recommend to a friend : no

1. 14 March, 2021
2. Cooks Hill NSW
3. NBN - Residential
4. Campbell Martin
5. $65 per month
6. Activation : 1 week

Great value for money and internet speeds

Good value for money, was easy to set up, carbon neutral company

No contact number for issues

I'm really happy with my Belong plan. It's great value for money and the internet speeds have always been good. When my internet was down, a technician was sent quite quickly to come and check it out. The only negative I found was that there is no contact number to call if you have any troubles. This isn't a major issue as once you fill out the contact form on their website, they get in contact with you. Overall, I'm really happy with my internet plan from Belong, it's fast, cheap and reliable.

Recommend to a friend : yes

1. 12 March, 2021
2. Jacana VIC
3. NBN - Residential
4. Standard Plus
5. $65 per month
6. Activation : < 1 week

Reliable Service, Decent Price

Reliable internet, Good Price, Good Speed

Cant think of any

Pretty happy with the service

Recommend to a friend : yes