Belong Reviews

1. 10 July, 2025
2. Hadspen TAS
3. NBN - Residential
4. NBN Standard Plus
5. $85 per month
6. Activation : < 1 week

Reliable and Good Value Internet

Consistent connection, easy setup, affordable plans, friendly customer support.

Occasional slow speeds during peak times.

I’ve used Belong for several months and found the service reliable with consistent speeds suitable for streaming and work from home needs. Setup was straight forward, and customer support has been helpful when contacted. Like many providers, speeds can dip during busy periods, but overall performance meets expectations for the price.

Recommend to a friend : yes

1. 1 July, 2025
2. Camberwell VIC
3. NBN - Residential
4. Premium plan
5. $95 per month
6. Activation : < 1 week

great NBN service provider

stable connetion, easy to use app

it is not cheap

it is a great company with relatively reasonable price

Recommend to a friend : yes

1. 1 July, 2025
2. Camberwell VIC
3. NBN - Residential
4. Premium plan
5. $95 per month
6. Activation : < 1 week

Great NBN provide with stable connection

stable connection, great app, easy to communicate

it is relatively expensive

great NBN plan for gaming and 4k streaming.

Recommend to a friend : yes

1. 1 July, 2025
2. Camberwell VIC
3. NBN - Residential
4. Premium plan
5. $95 per month
6. Activation : 1 week

Great NBN

Stable connection, great app

relatively expensive

great NBN service provide, but it is relatively expensive.

Recommend to a friend : yes

1. 14 March, 2024
2. Ridgewood WA
3. NBN - Residential
4. Premium
5. $80 per month
6. Activation : < 1 week

Value For Money was ok, service was not!!!

Not a lot to be honest

Our modem would not work on 5G

Our modem was having issues and we could not get the Wifi to work throughout our house, speeds were slow, as I was based in Perth their customer service hours with daylight savings were no good to me with my work hours. I tried the troubleshooting from their website and it did not improve our service, I tried to contact the team on the number and when I did manage to get help, the help they suggested di not improve our service. I suggested there was a problem with the modem as the 2.4Ghz was functioning but the 5Ghz was not, they said it wasn't the modem and wouldn't replace it. I was getting 20Mbps on a plan that was supposed to provide 100. I have now switched to a new provider and getting 110Mbps for the same money.

Recommend to a friend : no

1. 22 September, 2023
2. MORWELL VIC
3. NBN - Residential
4. nbn Standard Plus
5. $75 per month
6. Activation : 1 week

Consistently Inconsistent

Easy to understand online account management, runs on Telstra infrastructure

Constant price rises, no dynamic IP addresses anymore for residential consumers, constant drop outs, no 24 hour support line, poor technical support.

Belong runs on Telstra infrastructure and offers easy to understand online account controls.
Over the past year, there have been 3 price rises, the last of which will take effect on October 2023
They have implemented the complete removal of all options to have a dynamic IP address for residential consumers and there is no more options to pay extra for a dynamic IP address.
Ever since the removal of my dynamic IP address a few months ago, I have noticed constant connection issues and regular drop out of service.
The technical support team have been of no help when I encounter connection issues or drop out since most of these issues occur after support line hours, which lastly brings me to the fact that there is no 24 hour support line.

Recommend to a friend : no

1. 11 May, 2023
2. rivervale WA
3. NBN - Residential
4. 65 per month
5. $65 per month
6. Activation : 1 week

ALL GOOD WHEN WORKING

Its a cheap plan

Call centers abroad and are hard to reach

Its a cheap plan when all goes right, but is you have problems. The call center's abroad and are hard to reach. And it takes time for things to be fixed.

Recommend to a friend : no

1. 6 December, 2022
2. Fitzroy North VIC
3. NBN - Residential
4. nbn Standard Plus
5. $75 per month
6. Activation : < 1 week

Great connection

The online platform is really helpful

Sometimes hard to connect on the phone to talk to a member of staff.

I've been with Belong in two different homes and can always rely on a good internet connection.

Recommend to a friend : yes

1. 3 November, 2022
2. Cannon Hill QLD
3. NBN - Residential
4. Unlimited 50
5. $70 per month
6. Activation : < 1 week

Best Value

Value for money, Reliability

Customer Service

Great company for value for money NBN - have not had a negative experience so far - however no easy way to reach customer service. If this not an issue for you, definitely recommend

Recommend to a friend : yes

1. 2 June, 2022
2. Randwick NSW
3. NBN - Residential
4. NBN 50
5. $70 per month
6. Activation : < 1 week

Discounted Price but Connection Issues

Good price, no fuss

Have recently had sketchy connection

We are really happy with the monthly price but have noticed some connection issues and are wondering if this would resolve if we changed providers

Recommend to a friend : no