Belong vs iinet: Which is the best NBN provider?
Updated 1 September 2026. Plan prices on this page pull live from our database. Ratings are from 17 first-person reviewer ratings (Belong 9, iinet 8).
iinet and Belong both offer NBN plans, but they target different parts of the market; Belong is generally the cheaper option on entry level plans. Belong, on the other hand, is Telstra's budget brand and has a more mixed reception from reviewers.
Belong and iinet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Belong and iinet internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Belong | iinet |
|---|---|---|
| About |
 |
 |
| Go to Belong | Go to iinet | |
| Overall Rating |
3.1
Belong has a overall rating of 3.1 out of 5 based on 9 reviews. Belong is an ok broadband internet provider according to our users. |
4
iinet has an overall rating of 4 out of 5 based on 8 reviews. iinet is a very good broadband internet provider according to our users. |
| Recommended | 56% of people who have written reviews on this site would recommend Belong to their friends as a broadband internet provider. | 88% of people who have written reviews on this site would recommend iinet to their friends as a broadband internet provider. |
| Reliability |
3.3 Belong's reliability is rated as ok by our users. Belong has an overall rating of 3.3 out of 5 for reliability. |
4 iinet's reliability is rated as very good by our users. iinet has an overall rating of 4 out of 5 for reliability. |
| Customer Service |
3.2 Belong's customer service is rated as ok by our users. Belong has an overall rating of 3.2 out of 5 for customer service. |
4 iinet's customer service is rated as very good by our users. iinet has an overall rating of 4 out of 5 for customer service. |
| Value for Money |
2.9 Belong is rated as ok for value for money by our users. Belong has an overall rating of 2.9 out of 5 for value for money. |
4 iinet is rated as very good for value for money by our users. iinet has an overall rating of 4 out of 5 for value for money. |
| Technical Support |
2.9 Belong's technical support is rated as ok by our users. Belong has an overall rating of 2.9 out of 5 for technical support. |
4.1 iinet's technical support is rated as very good by our users. iinet has an overall rating of 4.1 out of 5 for technical support. |
| Australian based technical support | Yes, Belong does have Australian based technical support. | No, iinet uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | Belong uses call centres based in Australia. | iinet uses call centres based in Australia, Philippines and South Africa. |
| Services Offered | Belong offers a range of broadband and internet related services including NBN internet plans. | iinet offers a range of broadband and internet related services including NBN and 5G internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Belong - Starter: 25Mbps, unlimited data for $75 per month. |
iinet - NBN25: 25Mbps, unlimited data for $79.99 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Belong - Standard Plus: 50Mbps, unlimited data for $91 per month. |
iinet - NBN50: 50Mbps, unlimited data for $89.99 per month. |
| Cost of wireless broadband plan |
Belong - Mobile Broadband 20GB (): 150Mbps, 20 GB for $20 per month. |
iinet - 5G Plus (5G): 50Mbps, unlimited data for $59.99 per month. |
| Contact Details |
Belong's phone number is: 1300 235 656 and website is: belong.com.au |
iinet's phone number is: 13 19 17 and website is: iinet.net.au |
| Read Reviews | Read reviews of Belong. | Read reviews of iinet. |
| Go to Belong | Go to iinet |
Belong and iinet NBN25 plans (25Mbps download speed)
|
Starter
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$75/mth | Go to site |
|
NBN25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$79.99/mth
$59.99 for first 6 months |
Go to site |
Belong and iinet NBN50 plans (50Mbps download speed)
|
|
NBN50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$89.99/mth
$69.99 for first 6 months |
Go to site |
|
|
Standard Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$91/mth | Go to site |
Belong and iinet Ultrafast plans (>100Mbps download speed)
|
|
NBN500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$94.99/mth
$69.99 for first 6 months |
Go to site |
|
|
Fast
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$95/mth
$69 for first 6 months |
Go to site |
|
|
Premium
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$95/mth
$69 for first 6 months |
Go to site |
|
|
NBN Superfast
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$104.99/mth
$74.99 for first 6 months |
Go to site |
|
|
Ultrafast
NBN - Fixed Line
815 Mb/s
Unlimited data
|
$110/mth | Go to site |
|
|
NBN Ultrafast
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$114.99/mth
$84.99 for first 6 months |
Go to site |
Summary of Belong and iinet comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: iinet rates higher overall than Belong does.
- Recommended: iinet is more highly recommended than Belong.
- Reliability: iinet rates higher for reliability than Belong does.
- Customer Service: iinet rates higher for customer service than Belong does.
- Value for Money: iinet rates higher for value for money than Belong does.
- Technical Support: iinet rates higher for technical support than Belong does.
How to decide between Belong and iinet? - next steps
- Read reviews of Belong and iinet to see what people think of these companies
- Visit the website of each company and do some of your own research - Belong and iinet
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Belong vs iinet
Is Belong better than iinet?
On Oz Broadband Reviews Belong rates 3.1 out of 5 from 9 reviews and iinet rates 4 from 8 reviews. On recommend-to-a-friend, 88% of iinet reviewers said they'd recommend the provider, vs 56% for Belong. On individual metrics, iinet wins on reliability (4.0 vs 3.3) and customer service (4.0 vs 3.2) and value for money (4.0 vs 2.9) and tech support (4.1 vs 2.9). Read the full reviews above to form your own view.
Which is cheaper for NBN50, Belong or iinet?
Belong's cheapest NBN50 plan is the Standard Plus at $91/month ongoing. iinet's cheapest NBN50 plan is the NBN50 at $69.99/month intro for 6 months, then $89.99/month. iinet is cheaper on the ongoing price after any intro period ends.
Which has better customer service, Belong or iinet?
iinet scores 4.0 out of 5 on customer service vs Belong's 3.2, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Belong's call centre is based in Australia and iinet's is based in Australia, the Philippines and South Africa.
What plans do Belong and iinet offer?
Belong offers 5 NBN plans and 3 wireless plans. iinet offers 5 NBN plans and 3 wireless plans. See the full plan tables above for prices, speeds and data limits.
Where are Belong and iinet's call centres?
Belong's customer support is based in Australia. iinet's customer support is based in Australia, the Philippines and South Africa. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Belong to iinet (or iinet to Belong)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Belong
Setup process was easy. Technician was punctual and helpful. I've only had 1 noteworthy outage in 12 months. Their support was a bit vague - not sure if…
Belong has been reliable with consistent speeds and good value for money. The service has improved over time, and it’s been a hassle-free experience for…
About iinet
No loyalty bonus for being their bread and butter income. SAD
Good price, especially with the new customer offers. Find the connection to be slow at times though
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