iinet and Telstra are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of iinet and Telstra internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
Criteria | iinet | Telstra |
---|---|---|
About |
iiNet is one of the largest ISPs in Australia and was founded in 1993. They are a publicly listed company. |
Telstra Bigpond is the largest broadband provider in Australia. They offer a comprehensive range of internet and phone related services. |
Overall Rating |
3.8
iinet has a overall rating of 3.8 out of 5 based on 9 reviews over the last 24 months. iinet is a good broadband internet provider according to reviews submitted to this site. |
3.7
Telstra has an overall rating of 3.7 out of 5 based on 14 reviews over the last 24 months. Telstra is a good broadband internet provider according to reviews submitted to this site. |
Recommended | 67% of people who have written reviews on this site would recommend iinet to their friends as a broadband internet provider. | 64% of people who have written reviews on this site would recommend Telstra to their friends as a broadband internet provider. |
Reliability |
3.4 iinet's reliability is rated as ok by users who have submitted reviews to this site. iinet has an overall rating of 3.4 out of 5 for reliability. |
3.7 Telstra's reliability is rated as good by users who have submitted reviews to this site. Telstra has an overall rating of 3.7 out of 5 for reliability. |
Customer Service |
3.7 iinet's customer service is rated as good by users who have submitted reviews to this site. iinet has an overall rating of 3.7 out of 5 for customer service. |
3.9 Telstra's customer service is rated as good by users who have submitted reviews to this site. Telstra has an overall rating of 3.9 out of 5 for customer service. |
Value for Money |
4.2 iinet is rated as very good for value for money by users who have submitted reviews to this site. iinet has an overall rating of 4.2 out of 5 for value for money. |
3.2 Telstra is rated as ok for value for money by users who have submitted reviews to this site. Telstra has an overall rating of 3.2 out of 5 for value for money. |
Technical Support |
3.8 iinet's technical support is rated as good by users who have submitted reviews to this site. iinet has an overall rating of 3.8 out of 5 for technical support. |
3.9 Telstra's technical support is rated as good by users who have submitted reviews to this site. Telstra has an overall rating of 3.9 out of 5 for technical support. |
Australian based technical support | No, iinet uses a mix of Australian based and overseas call centres for technical support. | No, Telstra uses a mix of Australian based and overseas call centres for technical support. |
Call Centre Location | iinet uses call centres based in Australia, Philippines and South Africa. | Telstra uses call centres based in . |
Services Offered | iinet offers a range of broadband and internet related services including NBN and 5G internet plans. | Telstra offers a range of broadband and internet related services including internet plans. |
Cost of 25Mbps NBN Plan with unlimited data |
iinet - NBN25: 25Mbps, unlimited data for $69.99 per month. |
Telstra - Basic: 25Mbps, unlimited data for $80 per month. |
Cost of 50Mbps NBN Plan with unlimited data |
iinet - NBN50: 50Mbps, unlimited data for $74.99 per month. |
Telstra - Essential: 50Mbps, unlimited data for $95 per month. |
Cost of wireless broadband plan |
iinet - 5G Home Broadband Plus (5G): 50Mbps, unlimited data for $59.99 per month. |
Telstra - 5G Home Internet (5G): 378Mbps, 1000 GB for $85 per month. |
Contact Details | iinet's phone number is: 13 19 17 and website is: iinet.net.au | Telstra's phone number is: 1800 220 030 and website is: telstra.com.au |
Read Reviews | Read reviews of iinet. | Read reviews of Telstra. |
Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
---|---|---|---|---|---|---|
iinet |
NBN25 (NBN) (Month by month) |
$69.99 | $69.99 | 25 Mb/s | Unlim | |
Telstra |
Basic (NBN) (Month by month) |
$80 | $80 | 25 Mb/s | Unlim |
Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
---|---|---|---|---|---|---|
iinet |
NBN50 (NBN) (Month by month) |
$74.99 | $74.99 | 50 Mb/s | Unlim | |
Telstra |
Essential (NBN) (Month by month) |
$95
$85 for first 6 months |
$92.5 | 50 Mb/s | Unlim | |
Telstra |
NBN 50 Business (NBN) (Month by month) |
$100
$90 for first 6 months |
$97.5 | 50 Mb/s | Unlim |
Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
---|---|---|---|---|---|---|
iinet |
NBN25 30/120 GB (NBN - Satellite) (Month by month) |
$44.99 | $44.99 | 150 Mb/s | 25 GB | |
iinet |
NBN25 45/155 GB (NBN - Satellite) (Month by month) |
$54.99 | $54.99 | 200 Mb/s | 25 GB | |
iinet |
NBN25 60/190 GB (NBN - Satellite) (Month by month) |
$64.99 | $64.99 | 250 Mb/s | 25 GB | |
iinet |
NBN100 (NBN) (Month by month) |
$99.99
$89.99 for first 12 months |
$94.99 | 90 Mb/s | Unlim | |
Telstra |
Premium (NBN) (Month by month) |
$110
$90 for first 6 months |
$105 | 100 Mb/s | Unlim | |
iinet |
Superfast (NBN) (Month by month) |
$129.99
$99.99 for first 6 months |
$122.49 | 210 Mb/s | Unlim | |
Telstra |
Ultimate (NBN) (Month by month) |
$140
$110 for first 6 months |
$132.5 | 250 Mb/s | Unlim | |
iinet |
Ultrafast (NBN) (Month by month) |
$149.99
$119.99 for first 6 months |
$142.49 | 450 Mb/s | Unlim |
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
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