iinet vs TPG - Which is the best broadband internet provider?

iinet and TPG are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of iinet and TPG internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria iinet TPG
About iinet broadband NBN, wireless and adsl internet reviews and plan comparisons TPG broadband NBN, wireless and adsl internet reviews and plan comparisons
iiNet is one of the largest ISPs in Australia and was founded in 1993. They are a publicly listed company. TPG merged with Vodaphone in 2020 and also own iiNet.
Go to iinet Go to TPG
Overall Rating 4
iinet has a overall rating of 4 out of 5 based on 18 reviews.
iinet is a very good broadband internet provider according to our users.
4
TPG has an overall rating of 4 out of 5 based on 26 reviews.
TPG is a very good broadband internet provider according to our users.
Recommended 78% of people who have written reviews on this site would recommend iinet to their friends as a broadband internet provider. 81% of people who have written reviews on this site would recommend TPG to their friends as a broadband internet provider.
Reliability 3.9
iinet's reliability is rated as good by our users. iinet has an overall rating of 3.9 out of 5 for reliability.
4.2
TPG's reliability is rated as very good by our users. TPG has an overall rating of 4.2 out of 5 for reliability.
Customer Service 4.1
iinet's customer service is rated as very good by our users. iinet has an overall rating of 4.1 out of 5 for customer service.
3.8
TPG's customer service is rated as good by our users. TPG has an overall rating of 3.8 out of 5 for customer service.
Value for Money 3.9
iinet is rated as good for value for money by our users. iinet has an overall rating of 3.9 out of 5 for value for money.
3.9
TPG is rated as good for value for money by our users. TPG has an overall rating of 3.9 out of 5 for value for money.
Technical Support 4.1
iinet's technical support is rated as very good by our users. iinet has an overall rating of 4.1 out of 5 for technical support.
3.9
TPG's technical support is rated as good by our users. TPG has an overall rating of 3.9 out of 5 for technical support.
Australian based technical support No, iinet uses a mix of Australian based and overseas call centres for technical support. No, TPG uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location iinet uses call centres based in Australia, Philippines and South Africa. TPG uses call centres based in Australia, India and Philippines.
Services Offered iinet offers a range of broadband and internet related services including NBN and 5G internet plans. TPG offers a range of broadband and internet related services including internet plans.
Cost of 25Mbps NBN Plan with unlimited data iinet - NBN25: 25Mbps, unlimited data for $74.99 per month.
TPG - NBN25: 25Mbps, unlimited data for $74.99 per month.
Cost of 50Mbps NBN Plan with unlimited data iinet - NBN50: 50Mbps, unlimited data for $84.99 per month.
TPG - NBN50: 50Mbps, unlimited data for $79.99 per month.
Cost of wireless broadband plan iinet - 5G Home Home Broadband Plus (5G): 50Mbps, unlimited data for $59.99 per month.
TPG - Home Wireless Plus (5G): 50Mbps, unlimited data for $59.99 per month.
Contact Details iinet's phone number is:
13 19 17
and website is:
iinet.net.au
TPG's phone number is:
13 14 23
and website is:
tpg.com.au
Read Reviews Read reviews of iinet. Read reviews of TPG.
Go to iinet Go to TPG

iinet and TPG NBN25 plans (25Mbps download speed)

iinet broadband NBN reviews
NBN25
NBN
25 Mb/s
Unlimited data
$74.99/mth Go to site
TPG broadband NBN reviews
NBN25
NBN
25 Mb/s
Unlimited data
$74.99/mth Go to site

iinet and TPG NBN50 plans (50Mbps download speed)

TPG broadband NBN reviews
NBN50
NBN
50 Mb/s
Unlimited data
$79.99/mth Go to site
iinet broadband NBN reviews
NBN50
NBN
50 Mb/s
Unlimited data
$84.99/mth Go to site

iinet and TPG Ultrafast plans (>100Mbps download speed)

iinet broadband NBN reviews
NBN100
NBN
100 Mb/s
Unlimited data
$89.99/mth Go to site
TPG broadband NBN reviews
NBN100
NBN
100 Mb/s
Unlimited data
$89.99/mth
$79.99 for first 6 months
Go to site
TPG broadband NBN reviews
Home Superfast
NBN
250 Mb/s
Unlimited data
$94.99/mth Go to site
iinet broadband NBN reviews
Superfast
NBN
250 Mb/s
Unlimited data
$99/mth
$99.99 for first 6 months
Go to site
TPG broadband NBN reviews
Home Ultrafast
NBN
800 Mb/s
Unlimited data
$104.99/mth Go to site
iinet broadband NBN reviews
Ultrafast
NBN
800 Mb/s
Unlimited data
$109/mth
$119.99 for first 6 months
Go to site

Summary of iinet and TPG comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: iinet and TPG have pretty similiar ratings overall.
  • Recommended: iinet and TPG are recommended about the same.
  • Reliability: TPG rates higher for reliability than iinet does.
  • Customer Service: iinet rates higher for customer service than TPG does.
  • Value for Money: iinet and TPG have pretty similar ratings in terms of value for money.
  • Technical Support: iinet and TPG have pretty similar ratings in terms of technical support.

How to decide between iinet and TPG? - next steps

  • Read reviews of iinet and TPG to see what people think of these companies
  • Read our detailed information on iinet and TPG to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - iinet and TPG
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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