Belong vs Flip - Which is the best NBN internet provider?
Belong, owned by Telstra, generally earns praise for reliable speeds and straightforward setup, making it a solid choice for consistent performance, though some recent price rises and IP address changes have drawn minor complaints. On the other hand, Flip positions itself as a budget-friendly alternative, often coming in cheaper, which suits those prioritising cost savings over premium features or extensive support.
Belong and Flip are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Belong and Flip internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Belong | Flip |
|---|---|---|
| About |
 |
 |
| Belong is a broadband and mobile company that's owned entirely by Telstra and was founded in 2013. It recently got rid of phone support and now only offers online support. | Flip is a budget nbn brand that has been around for several years and migrated its 26,000 customers onto Swoop infrastructure in early 2025. Plans cover nbn 25 through nbn 100, all unlimited, with low intro pricing. Flip is a value play, not a premium brand, and it suits households who want a working unlimited plan at the cheapest end of the market without being on a major telco. | |
| Go to Belong | Go to Flip | |
| Overall Rating |
3.3
Belong has a overall rating of 3.3 out of 5 based on 9 reviews. Belong is an ok broadband internet provider according to our users. |
[Not enough reviews] |
| Recommended | 67% of people who have written reviews on this site would recommend Belong to their friends as a broadband internet provider. | [Not enough reviews] |
| Reliability |
3.4 Belong's reliability is rated as ok by our users. Belong has an overall rating of 3.4 out of 5 for reliability. |
[Not enough reviews] |
| Customer Service |
3.3 Belong's customer service is rated as ok by our users. Belong has an overall rating of 3.3 out of 5 for customer service. |
[Not enough reviews] |
| Value for Money |
3.4 Belong is rated as ok for value for money by our users. Belong has an overall rating of 3.4 out of 5 for value for money. |
[Not enough reviews] |
| Technical Support |
3.1 Belong's technical support is rated as ok by our users. Belong has an overall rating of 3.1 out of 5 for technical support. |
[Not enough reviews] |
| Australian based technical support | Yes, Belong does have Australian based technical support. | [Not enough reviews] |
| Call Centre Location | Belong uses call centres based in Australia. | [Not enough reviews] |
| Services Offered | Belong offers a range of broadband and internet related services including NBN internet plans. | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Belong - Starter: 25Mbps, unlimited data for $72 per month. |
Flip - Premium: 25Mbps, unlimited data for $65.9 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Belong - Standard Plus: 50Mbps, unlimited data for $88 per month. |
Flip - Sky 100: 50Mbps, unlimited data for $79.9 per month. Flip - Family: 50Mbps, unlimited data for $84.9 per month. |
| Cost of wireless broadband plan |
Belong - Mobile Broadband 20GB (): 150Mbps, 20 GB for $20 per month. |
|
| Contact Details |
Belong's phone number is: 1300 235 656 and website is: belong.com.au |
Flip's phone number is: 1300 354 778 and website is: www.flip.com.au |
| Read Reviews | Read reviews of Belong. | Read reviews of Flip. |
| Go to Belong | Go to Flip |
Belong and Flip NBN25 plans (25Mbps download speed)
|
NBN 25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$59.9/mth
$44 for first 6 months |
Go to site |
|
|
Sky 25
NBN - Sky Muster
19 Mb/s
Unlimited data
|
$59.9/mth
$54 for first 6 months |
Go to site |
|
|
Premium
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$65.9/mth
$48 for first 6 months |
Go to site |
|
Starter
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$72/mth
$55 for first 6 months |
Go to site |
Belong and Flip NBN50 plans (50Mbps download speed)
|
|
Sky 100
NBN - Sky Muster
50 Mb/s
Unlimited data
|
$79.9/mth
$74 for first 6 months |
Go to site |
|
|
NBN 50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$79.9/mth
$68 for first 6 months |
Go to site |
|
|
Family
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84.9/mth
$68 for first 6 months |
Go to site |
|
|
Standard Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$88/mth
$65 for first 6 months |
Go to site |
Belong and Flip Ultrafast plans (>100Mbps download speed)
|
|
Fast Speed
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$88.9/mth
$69 for first 6 months |
Go to site |
|
|
Fast
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$95/mth
$65 for first 6 months |
Go to site |
|
|
Premium
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$95/mth
$65 for first 6 months |
Go to site |
|
|
NBN 250
NBN - Fixed Line
250 Mb/s
Unlimited data
|
$99.9/mth
$75 for first 6 months |
Go to site |
|
|
Ultrafast
NBN - Fixed Line
815 Mb/s
Unlimited data
|
$110/mth
$80 for first 6 months |
Go to site |
|
|
NBN 500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$119.9/mth
$95 for first 6 months |
Go to site |
Summary of Belong and Flip comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
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